Skip to main content.
All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Zoetry Paraiso de la Bonita Riviera Maya

5-star5 stars
Cancun - Chetumal Hwy KM 328, Km 328 Bahia Petempich, Puerto Morelos, QROO, 77580, Mexico

Beachfront resort in Puerto Morelos with spa and beach bar
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Very quaint, clean, the staff were so friendly, the food was amazing!Mar 4, 2020
  • We stayed in hotel 10 nights and the menu in restaurants never change Very boringJan 21, 2020

Zoetry Paraiso de la Bonita Riviera Maya

from €456
  • Ocean Front 1 Bedroom Suite Terrace, 2 double beds
  • Romance Oceanfront 1 Bedroom Suite Terrace 1 King Bed
  • Ocean Front 1 Bedroom Suite Plunge Pool 2 DBL Beds
  • Romance Oceanfront 1 Bedroom Suite Plunge Pool 1 king Bed
  • Romance Oceanfront Lover's Suite 1 king Bed
  • Oceanfront Master Suite 2 Bedrooms Terrace
  • Butler Ocean Front Master Suite Two Bedrooms with Plunge Pool
  • Butler Ocean Front One Bedroom Suite with Plunge Pool
  • Impression Ocean Front Junior Suite with Plunge Pool
  • Impression Ocean Front One Bedroom Suite with Plunge Pool
  • Impression Ocean Front Two Bedroom Presidencial Suite With Private Pool
  • Butler Ocean Front two Bedroom Governor Suite
  • Breakfast Plan Ocean Front One Bedroom Suite with Terrace
  • Breakfast Plan Romance Ocean Front One Bedroom Suite with Terrace
  • Breakfast Plan Two Bedroom Governor Suite
  • Deluxe Room, Ocean View, Beachfront

What’s around Zoetry Paraiso de la Bonita Riviera Maya

Landmarks

  • On the beach
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 3.1 mi / 4.9 km
  • Puerto Morelos Town Square - 8.1 mi / 13.1 km
  • Costa Occidental de Isla Mujeres National Park - 7.8 mi / 12.6 km
  • Sanctuary of Hope and Time Capsule - 7.9 mi / 12.6 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 8.1 mi / 13 km
  • Puerto Morelos Reef - 8.2 mi / 13.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19 onsite. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only*

  • 1 per room (up to 22 lbs)

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle included

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2001
  • Elevator
  • Rooftop terrace
  • Garden
  • Terrace
  • Library
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Satellite TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Zoetry Paraiso de la Bonita Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • In-room liquor dispensers

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Access to golf course
  • Golf green fees

Lessons/classes/games
  • Yoga

Other inclusions
  • Roundtrip airport transfers

Not included
  • Use of golf cart
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

Spa

Thalassotherapy Center has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

La Canoa - This poolside fine-dining restaurant specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Chiringuito - This beachfront theme restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Ka'ax - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Sikil - This poolside steakhouse specializes in sushi and serves lunch only. Guests can enjoy alfresco dining (weather permitting).

Asian Fusion - This fine-dining restaurant is located by the pool and specializes in Asian cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Health club
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Zoetry Paraiso de la Bonita Riviera Maya is listed in the 2011 Condé Nast Traveler Top 100 List.

Zoetry Paraiso de la Bonita Riviera Maya’s small print

Also known as

  • Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos
  • Zoetry Paraiso de la Bonita Riviera Maya Resort
  • Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
  • Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos
  • Zoetry Paraiso de la Bonita Riviera Maya Resort Puerto Morelos
  • Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive
  • Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos
  • Zoetry Paraiso Bonita Riviera Maya All Inclusive
  • Zoetry Paraiso Bonita Riviera Maya Puerto Morelos
  • Zoetry Paraiso Bonita Riviera Maya
  • Zoetry Paraiso Bonita Riviera

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 1650 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Zoetry Paraiso de la Bonita Riviera Maya

  • Does Zoetry Paraiso de la Bonita Riviera Maya offer free cancellation for a full refund?
    Yes, Zoetry Paraiso de la Bonita Riviera Maya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Zoetry Paraiso de la Bonita Riviera Maya?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Zoetry Paraiso de la Bonita Riviera Maya?
    Yes, there's free self and valet parking.
  • Is there a pool at Zoetry Paraiso de la Bonita Riviera Maya?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Zoetry Paraiso de la Bonita Riviera Maya?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of MXN 1650 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Zoetry Paraiso de la Bonita Riviera Maya?
    You can check in from noon - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Zoetry Paraiso de la Bonita Riviera Maya?
    Yes, there are 6 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Le Chique (2 mi), My Little Italy (8.1 mi), and Tacos.Com (8.1 mi).
  • What is there to do at Zoetry Paraiso de la Bonita Riviera Maya and nearby?
    Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Zoetry Paraiso de la Bonita Riviera Maya also has 2 poolside bars, 3 bars, and a sauna, as well as a steam room and a garden.

Recent reviews

Very Good 8.4 From 83 reviews

Exceptional 10.0
Overall the resort is exceptional. The staff go above and beyond to make it a great experience.
Michelle, ca14 night romance trip
Poor 2.0
Avoid this hotel
service very poor as there were not enough staff. Staff said they worked 16 hours a day. Food was average at best. Rooms not cleaned until late in the day and even then only after calling for service. Reception staff and manager full of excuses but no action. Only when I refused to pay a small extra charge did the general manager come out and they refused to let us leave without paying the extra. This hotel is not the level of any other Leading Hotels Group and gives that group a bad name.
Gavin, us1 night family trip
Exceptional 10.0
Staff was very friendly! Food was great and the facilities were awesome too! I would return again!
Josh, us3 night trip with friends
Good 6.0
We booked a room on the ground level, ocean view with our own private plunge pool. The pool did not hold water and we could not use it. The view to the ocean was blocked by bushes so it would have been better if we had booked the second floor and not paid the additional for the plunge pool. Staff at the restaurant were slow and we had several times where my meal was served well before my partner's meal arrived. Do not book the private transfer from the hotel as the return trip is via shuttle and we ended up at the airport 4 hours ahead of our return flight. Not going back. This was a disappointing trip for the cost.
CK, ca4 night romance trip
Exceptional 10.0
We were treated with royalty. We will be back. The food, staff and grounds were great
Carrie, us3 night romance trip
Exceptional 10.0
We loved it all! We received an upgrade that was incredible! The Impressions unit is remarkable! The staff are helpful and friendly. Truly loved this trip!
us8 night romance trip
Exceptional 10.0
The service and friendliness of the staff was absolutely spectacular. Such a wonderful place to recharge.
FamilyWright, us3 night family trip
Very Good 8.0
Did not like limited restaurant and meal selection.
D, ca9 night romance trip
Exceptional 10.0
A beautiful and intimate piece of paradise! Absolutely outstanding place with wonderful staff and picturesque surroundings! Me and my partner spent a blissful and relaxing 5 days there. Will be coming back for sure! Couldn’t love it more!
us4 night romance trip
Exceptional 10.0
We loved the staff, we loved the food, we loved the snorkeling.
ca7 night romance trip

Zoetry Paraiso de la Bonita Riviera Maya