Dreams Natura Resort & Spa - All Inclusive

Property class: 5 and above

Choose dates to view prices

At Dreams Natura Resort & Spa - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll only be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and body scrubs. World Cafe Buffet, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 hot tubs, a lazy river and a free kid's club. Fellow travellers love the pool and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and pool bar
  • Full-service spa
  • 4 outdoor pools and 2 hot tubs
  • Lazy river
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room

Feel at home (6)

  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Television
The current price is €387
includes taxes & fees
25 Oct - 26 Oct

Why we love this property

Perfect beach experience
Indulge in beachside massages at this all-inclusive waterfront resort. Float along the shore in a kayak, surrounded by pristine white sand.
Work and play paradise
Tackle business in three meeting rooms with computer stations, then recharge at the spa with massages. Enjoy bars, hot tubs, and beachfront relaxation.
Aquatic paradise
Splash into 4 outdoor pools, a free water park, and a lazy river at this luxury all-inclusive hotel. Poolside dining and a swim-up bar await.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite Tropical View King

A hotel room with a bed, a desk, a sofa, and a coffee table.

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

A hotel room with two beds, a desk, a chair, a coffee table, and a ceiling fan.

Junior Suite Tropical View Double

8.0 out of 10
Very good
(14 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

A bedroom with a large bed, wooden headboard, and a view of the ocean.

Junior Suite Partial Ocean View King

9.0 out of 10
Wonderful
(9 reviews)
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View Double

A hotel room with two beds, a desk, a chair, a coffee table, and a ceiling fan.

Junior Suite Partial Ocean View Double

8.4 out of 10
Very good
(18 reviews)
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

A bedroom with a large bed, wooden headboard, and a view of the ocean.

Junior Suite Ocean View King

8.8 out of 10
Excellent
(33 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

A hotel room with two beds, a sofa, a desk, and a TV.

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim-Out King

A swimming pool with a curved design, surrounded by lush greenery and a building with balconies.

Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim-Out Double

A swimming pool with a curved design, surrounded by lush greenery and a building with balconies.

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

A bedroom with a large bed, wooden headboard, and a view of the ocean.

Preferred Club Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(4 reviews)
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

A large bed with white linens, a wooden headboard, and a view of the ocean through a sliding glass door.

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(17 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

A balcony with a view of the ocean, a bathtub, and two chairs.

Preferred Club Junior Suite Ocean View Double

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim-Out King

A poolside area with a table and chairs, a lounge chair, and a view of a pool and resort buildings.

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out Double

A poolside area with a table and chairs, a lounge chair, and a view of a pool and resort buildings.

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Double

A balcony with a view of the ocean, a bathtub, and two chairs.

Preferred Club Ocean Front Double

9.6 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean View

A hotel room with a large bed, a wooden desk, a television, and a dining area.

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

A hotel room with a large bed, a wooden desk, a television, and a dining area.

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite Ocean View

A bedroom with a large bed, wooden headboard, and a view of the ocean.

Family Junior Suite Ocean View

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Family Suite Ocean View

A hotel room with two beds, a sofa, a desk, and a TV.

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About the area

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

What's nearby

  • Arrecife de Puerto Morelos National Park - 9 min walk - 0.8 km
  • Moon Palace Golf Club - 14 min drive - 11.3 km
  • Puerto Morelos Beach - 21 min drive - 18.2 km
  • Ojo de Agua Beach - 25 min drive - 21.7 km
  • Puerto Morelos Town Square - 25 min drive - 22.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive
  • Tulum Intl. Airport (TQO) - 134 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 30.1 miles/48.5 km

Restaurants

  • ‪Lobby Bar - ‬2 min drive
  • ‪the cave - ‬4 min walk
  • ‪Diamond Club Lounge - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

  • At Dreams Natura Resort & Spa - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll only be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and body scrubs. World Cafe Buffet, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 hot tubs, a lazy river and a free kid's club. Fellow travellers love the pool and helpful staff.

All-inclusive details

  • All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking

Land activities

    • Fitness facilities
    • Volleyball
    • Ziplining
    • Children's club

Lessons/classes/games

    • Aerobics
    • Bartending
    • Cooking
    • Dancing
    • Language
    • Water fitness
    • Yoga

Entertainment

  • Theme parties

At a glance

Hotel size

    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free supervised childcare
    • Free children's club

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site parking only available on request
    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Lifeguard on-site

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Ziplining
  • Shopping
  • Pool table
  • Access to nearby outdoor pool

Working away

  • 3 meeting rooms
  • Computer station
  • Conference centre (12208 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Mosquito nets
  • Health club
  • 4 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Wine tasting room
  • Local artist showcase
  • Uses some LED lighting
  • No plastic drinking straws
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch Smart TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

World Cafe Buffet – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Bluewater Grill – This poolside steakhouse specialises in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Oceana – Overlooking the garden, this restaurant specialises in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open selected days.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the heated pool

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
Property Registration Number 005-007-000276/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Dreams Natura Resort Spa
Now Natura Riviera Cancun
Dreams Natura Riviera Cancun
Dreams Natura Resort Spa All Inclusive
Now Natura Riviera Cancun All Inclusive
Dreams Natura Resort Spa Optional All Inclusive
Now Natura Riviera Cancun Optional All Inclusive
Dreams® Natura Resort Spa Optional All Inclusive
Dreams Natura Resort & Spa - All Inclusive Puerto Morelos

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Dreams Natura Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dreams Natura Resort & Spa - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Dreams Natura Resort & Spa - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Dreams Natura Resort & Spa - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Dreams Natura Resort & Spa - All Inclusive and nearby?

Have fun with on-site activities such as kayaking and zip-lining. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Dreams Natura Resort & Spa - All Inclusive also has 4 outdoor pools, a sauna and a steam room, as well as an arcade and access to a nearby outdoor pool.

Are there restaurants at or near Dreams Natura Resort & Spa - All Inclusive?

Yes, there are 5 on-site restaurants, featuring al fresco dining, international cuisine and garden views.

What's the area around Dreams Natura Resort & Spa - All Inclusive like?

Dreams Natura Resort & Spa - All Inclusive is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Reviews

Dreams Natura Resort & Spa - All Inclusive Reviews

8.4

Very good

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pools were fantastic, clean, and offered a variety of options for all ages, including a lazy river and tube slides. (105 reviews)
  • The resort's restaurants offered a variety of cuisines with delicious food and excellent service. (178 reviews)
  • The spa was a highlight, offering excellent services, beautiful facilities, and exceptional staff, including Tony, Pablo, and the ladies at the Explorer's Club. (40 reviews)
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Popular mentions

Service staff
Food
Room
Beach
Children
Restaurant
Family friendly
Water
Spa
Entertainment

Reviews

Verified review

10/10 Exceptional

Rooms and staff were wonderful!
Verified review

8/10 Very good

My daughter and I enjoyed our stay. The staff were super helpful and friendly. Just wish the food was better and had more options.
Verified review

10/10 Exceptional

SO clean. Great food. Not too crowded (end June)
Verified review

10/10 Exceptional

Enjoyed! No complaints. Great resort for children.
Verified review

10/10 Exceptional

Amazing environment. Clean and friendly staff. Always an activity happening. Food, drinks and coffee all the time . Great for kids as well
Verified review

8/10 Very good

The staff was very friendly and helpful.
Verified review

10/10 Exceptional

Staff is incredible! Amazing customer service from start to finish.
Verified review

10/10 Exceptional

Well maintained facility, rooms and all the open bars are decent. I enjoyed the pools kept open late and one of the pools open till 10pm. It seemed they had a band playing or some sort of show playing every night. Staff is very helpful and accommodating. I and kid enjoyed our stay here, will visit it again.
Verified review

10/10 Exceptional

All Staff and activities
Verified review

10/10 Exceptional

I give this resort a 10/10. Family of four (2 adults and kids 11&9) food was excellent, pools were great and not crowded. Room was clean and comfortable
Verified review

10/10 Exceptional

We really enjoyed our stay at this resort! The food was amazing! The staff were very friendly and helpful! We loved the waterpark and lazy river, and arcade that you did not have to pay for to play! Would recommend any family with little ones to come to this resort!
Verified review

10/10 Exceptional

Perfect for a family with children! My kids loved the lazy river and the resort was small enough to not be overwhelming but they still had plenty of activities and events. The performers in the shows were so talented!
Verified review

10/10 Exceptional

It may have been the wrong time of year to enjoy the beach, as there was a lot of seaweed. However, the resort more than made up for it. The swimming pools were good, the kids had a blast, and the food was enjoyable. The Fourth of July show on the beach was very entertaining and a highlight of our stay. It would have been even better if there had been more tubes available for the lazy river.
Verified review

8/10 Very good

We had a wonderful stay at Dreams Natura Resort & Spa in Mexico. The staff was friendly and welcoming, the rooms were clean and comfortable, and the food was delicious. We also enjoyed the pools, entertainment, and overall atmosphere. The only downside was the beach. It wasn't as nice as we expected, so we spent most of our time enjoying the resort instead. Overall, we had a great vacation and would definitely recommend this resort to anyone looking for a relaxing all-inclusive getaway Thank you
Verified review

10/10 Exceptional

I read so many reviews before picking this resort for our stay. I was very weary since the picture from guest were a bit discouraging, but I’m glad to report that we had an awesome stay. It is a more compact resort so you don’t get tired of walking everywhere. While we could actually get in the ocean due to the seaweed, the beach is super close and plenty of seating since everyone was in the pools. The pools were excellent and clean. The kids loved the lazy river and the beach shows. Buffet food was ok, but the hibachi and steak restaurants were great. Overall it was a great stay!
Verified review

8/10 Very good

Excellent staff and really nice rooms and pool..great kids activities.
Verified review

10/10 Exceptional

This is my second time staying at this specific property and will definitely be back. Everything from the staff to property is nothing but 5 stars. The restaurants are all amazing - so so many choices. Rooms are gorgeous. Pools are beautiful. Can’t say enough about the service from start to end- above and beyond. When they say welcome home they 100% mean it.
Verified review

10/10 Exceptional

Very good overall experience and the kids loved it!
Verified review

10/10 Exceptional

Everything was clean and the staff was great.
Verified review

10/10 Exceptional

Food staff spa and amenities were great
Verified review

10/10 Exceptional

First family vacation. We were in the preferred club. My kids loved it! The pool was clean. The staff was super helpful and friendly , i felt like they always went above and beyond to make us feel comfortable. It was nice to make conversation and jokes. The drinks in the preferred club were definitely better. Overall definitely planning to come back and definitely within hyatt for any future vacations. Would 100% recommend
Verified review

8/10 Very good

The welcome at the hotel was very pleasant and gracious, and the check-in process was quick and easy. We were able to start using the facilities immediately after checking in. Upon entering the room, we found it exceptionally clean and well-maintained. The service and staff were very pleasant, friendly, and attentive, The buffet restaurant didn't have many options. The service and attention at Bluewater Grill El Patio Restaurant was excellent. Everything in the pool area looked great; however, the beach was unusable due to excessive sargassum. Overall, the stay was excellent.
Verified review

10/10 Exceptional

The staff are fantastic, they really go above and beyond so you have an amazing stay.
Verified review

10/10 Exceptional

The room was fantastic, the ocean view was great, and most of all, the pools were so relaxing! On top of all of this, the kind staff were amazing. Some of the nicest hospitality I have ever experienced. Great resort!
Verified review

10/10 Exceptional

Everything was absolutely perfect. The only thing was the buffet at night is not open every single night, as someone staying there the whole trip I feel like as it should be open for the people daily. Or else you’ll be stuck in these two hour wait lines at the restaurants inside the resort. The hotel itself was kept clean 24/7.