When you stay at Hotel Indigo Chester, an IHG Hotel, you'll be within a 10-minute drive of Chester Zoo. For a bite to eat, guests can visit Hotel Indigo Restaurant, which serves breakfast, lunch and dinner. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
75 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (GBP 12 per day; discounts available)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Private dining
Private picnics
24-hour room service
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Hand-held shower heads
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Recycling
Special features
Dining
Hotel Indigo Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 15.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs GBP 12 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo Chester
Indigo Chester, An Ihg
Hotel Indigo Chester an IHG Hotel
"Hotel Indigo Chester an IHG Hotel"
Hotel Indigo Chester, an IHG Hotel Hotel
Hotel Indigo Chester, an IHG Hotel Chester
Hotel Indigo Chester, an IHG Hotel Hotel Chester
Frequently asked questions
Does Hotel Indigo Chester, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Chester, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo Chester, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Chester, an IHG Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Indigo Chester, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Are there restaurants at or near Hotel Indigo Chester, an IHG Hotel?
Yes, there's an on-site restaurant, Hotel Indigo Restaurant.
What's the area around Hotel Indigo Chester, an IHG Hotel like?
Hotel Indigo Chester, an IHG Hotel is a short 8-minute walk from Chester Station and 6 minutes' walk from Roman Amphitheatre. Travellers love the hotel's prime location.
Hotel Indigo Chester, an IHG Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
20 January 2025
Excellent except breakfast could be better
Excellent except coffee at breakfast very weak and generally cooked breakfast needs improvement.
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 January 2025
Robert
Robert, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
TRACY
TRACY, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 January 2025
S
S, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 January 2025
Durga
Durga, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2025
Barry
Barry, 2-night trip
Verified Hotels.com guest review
6/10 Good
7 January 2025
Stayed
All very moderate from check in to leaving. You didn't get a feel of being welcomed just a place to stay. Rooms were comfortable. Location was not as central as we would have liked plus value for money questionable.
Nigel
Nigel, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Fabulous two night stay
We visit Chester throughout the year and continually return to the Indigo hotel- it never lets us down. Clean, comfortable, excellent customer service and fabulous food.
Linda
Linda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Beautifully decorated. Gentleman at reception were so friendly and helpful. Cleaning staff, the same.
Colleen
Colleen, 12-night family trip
Verified Hotels.com guest review
6/10 Good
2 January 2025
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
31 December 2024
Glitch
We were initially dissatisfied with our original allocated room as it was impossible to sleep for what we presumed were extractor units outside the room
We requested another room which the reception member solved quickly.
The second room was quiet enough.to sleep
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Best hotel in Chester
2nd time staying here and it was just as good as last time. The staff are super friendly and helpful, the room is clean & cosy, beds are really comfy too and I slept like a log. As it was over Christmas they even gave me a card and chocolates which I thought was a nice touch. They have a great selection of cocktails and I ordered steak to my room which was perfect too.
I used to stay at the Grovsnor when visiting Chester but this hotel is much more welcoming and I will stay here from now on.
Stephanie
Stephanie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Ann
Ann, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Joshua
Joshua, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Amazing
My husband and i stayed in the grosvenor room top floor with balcony to celebrate our 10th wedding anniversary. Beautiful room. Clean & well presented. Staff were lovely. Quick to help when needed anything. Food in the forge was absolutely gorgeous. Overall really nice hotel to stay in.
Rachel
Rachel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Room ready when we arrived, nice and clean ,great shower