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Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel with restaurant, near Santiago Bernabéu Stadium

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Deluxe Double Room | Bathroom
Junior Suite
Terrace/patio
Lobby
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The price is €340
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Bathroom

Double Room, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Designer toiletries
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Designer toiletries
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Double Room (Interior)

Minibar, in-room safe, desk, blackout curtains

Classic Double Room (Interior)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room with Parking

Minibar, in-room safe, desk, blackout curtains

Classic Double Room with Parking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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The price is €409
includes taxes & fees
5 Jan - 6 January 2025
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About the area

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • Santiago Bernabéu Stadium - 3 min drive
  • Gran Via - 4 min drive
  • Prado Museum - 5 min drive
  • Puerta del Sol - 7 min drive
  • Plaza Mayor - 7 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura - ‬1 min walk
  • ‪Cazorla - ‬3 min walk
  • ‪Pintxoterapia - ‬3 min walk
  • ‪El Rincon de Pardiñas - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

At Relais & Châteaux Heritage Madrid, you'll be a short five-minute drive from Santiago Bernabéu Stadium and Gran Via. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also a short five-minute drive from WiZink Center and Puerta de Alcalá. Fellow travellers love the helpful staff. Public transportation is only a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 170 per vehicle (return. Maximum occupancy 3)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Does Relais & Châteaux Heritage Madrid offer free cancellation for a full refund?
Yes, Relais & Châteaux Heritage Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Relais & Châteaux Heritage Madrid?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Relais & Châteaux Heritage Madrid?
Sorry, there's no on-site parking at Relais & Châteaux Heritage Madrid.
Is an airport shuttle service offered by Relais & Châteaux Heritage Madrid?
Yes, an airport shuttle is available. The charge is EUR 170 per vehicle return.
What are the check-in and check-out times at Relais & Châteaux Heritage Madrid?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Relais & Châteaux Heritage Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.
What is there to do at Relais & Châteaux Heritage Madrid and nearby?
Recommended spots to visit include Santiago Bernabéu Stadium (1.6 mi) and Gran Via (1.8 mi), along with Prado Museum (2 mi) and Puerta del Sol (2.1 mi).
Are there restaurants at or near Relais & Châteaux Heritage Madrid?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Relais & Châteaux Heritage Madrid like?
Relais & Châteaux Heritage Madrid is a short 4-minute walk from Diego de Leon Station and 7 minutes' walk from Paseo de la Castellana.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

RALPH, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

T, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
Fantastic property. Great service and restaurant
Ramon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Madrid’s Nest
Fantastic All good
NICOLAS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The property is in a great location for shopping and dining.
William, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel was on a nice area , the room was really small, no bathroom door inconvenient I was traveling with some friends
Jeane, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Great staff
Christian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

William, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, well located, super clean rooms.
Jonathan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Antonio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was PERFECT for our short trip to Madrid. We loved it so much that we want to come back just to stay at Relais & Châteaux Heritage again! Arian, Juan, Esebon, and A’lvaro were wonderful to us and gave us the most wonderful experience possible. Front desk is available 24/7!! We never had a single issue, and they were always willing to hail a cab for us for our day and night adventures in the city. The bathrooms were super clean. The bed was incredibly comfy, so comfy that my husband and I looked forward to our daily naps! 10/10! Highly recommend.
Veronica, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Evren, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay. Extremely well located. Property is pristine. The staff were absolutely professional and friendly. Too notch. A true Relais & Chateaux experience. Can’t wait to be back in Madrid and stay here again.
Gustavo, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel was amazing. The staff were extremely accommodating and friendly, and the room was fantastic. The bed was very comfortable and the AC was the best we have ever had in Europe. We will definitely stay there again in the future.
Eron, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and room
Laura, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eclectic
BRYAN, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff and hotel and restaurant were all amazing. Will be returning next time in Madrid.
Robert, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jose, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is beautiful and the staff are very kind.
Frank, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nada, 3-night trip
Verified Expedia guest review

10/10 Exceptional

They were beyond perfect
ana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The environment was inviting and upscale. Great service.
Lourdes, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review