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Hotel Emperador

Photo gallery for Hotel Emperador

Outdoor pool, pool loungers, lifeguards on site
Front of property
Club Room, 1 Double or 2 Single Beds | Minibar, in-room safe, desk, soundproofing
Poolside bar
View from property

Overview of Hotel Emperador

VIP Access

Hotel Emperador

4.0 star property
4-star hotel with outdoor pool, near Gran Via Street

9.0/10 Superb

1,005 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Gran Via 53, Madrid, Madrid, 28013
Main amenities
  • Bar/lounge
  • Breakfast available
  • Business centre
  • Coffee shop/cafe
  • Conference centre
  • Daily housekeeping
  • Fitness centre
  • Outdoor pool
  • Pool bar
  • Rooftop terrace
  • Room service
  • Seasonal outdoor pool
For families
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Laundry facilities
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 9 min walk
  • Royal Palace of Madrid - 9 min walk
  • Plaza Mayor - 10 min walk
  • Prado Museum - 22 min walk
  • El Retiro Park - 40 min walk
  • WiZink Center - 41 min walk
  • Plaza de Santa Ana - 3 min drive
  • Thyssen-Bornemisza National Museum - 3 min drive
  • Puerta de Alcalá - 4 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 30 min walk
  • Santo Domingo Station - 1 min walk
  • Callao Station - 3 min walk
  • Noviciado Station - 4 min walk

Restaurants

  • Starbucks - 1 min walk
  • Meson el Jamon - 2 min walk
  • KFC - 1 min walk
  • Mawey Taco Bar - 1 min walk
  • Al Nassim - 3 min walk
Map

About this property

Hotel Emperador

Hotel Emperador features a rooftop terrace and puts you within a five-minute walk of Gran Via Street. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar and a seasonal outdoor pool are other highlights at this upmarket hotel. Fellow travellers like that it's only a short walk to public transportation: Santo Domingo Station is steps away and Callao Station is 3 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Lifeguard on site

Working away

  • 11 meeting rooms
  • Business centre
  • Conference centre (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • An outdoor pool
  • Art gallery on-site
  • Banquet hall
  • Built in 1947
  • Fitness centre
  • Reception hall
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom (selected rooms)
  • Doorbell and phone notifications
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Satellite TV channels
  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children

Children & extra beds

  • Rollaway beds are available for EUR 38.5 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Emperador Madrid
Hotel Emperador
Emperador Madrid
Emperador
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Does Hotel Emperador offer free cancellation for a full refund?
Yes, Hotel Emperador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Emperador?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Emperador?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Emperador?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Emperador?
Sorry, there's no on-site parking at Hotel Emperador.
What are the check-in and check-out times at Hotel Emperador?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Emperador?
No, this hotel doesn't have a casino, but Casino Gran Via (8-min walk) and Casino de Madrid (11-min walk) are both nearby.
What is there to do at Hotel Emperador and nearby?
Hotel Emperador has an outdoor pool and a fitness centre.
What's the area around Hotel Emperador like?
Hotel Emperador is in Madrid Centro, a short 1-minute walk from Santo Domingo Station and 3 minutes' walk from Gran Via Street. Travellers love the hotel's prime location.

Reviews

9.0

Superb

9.1/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

YALI, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous location!
Great location, front desk very helpful. Breakfast was very good . Rooftop bar was beautiful for views of the city and sunset!
Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lars, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My stay
Over all my stay was excellent however I was surprised that a hotel caliber allowed that my sheet had a big hole in it.
Tessa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent location. Showers are too small.
Angel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Zelma M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great !! Be aware of noise around the clock if you are at street level !
FRANCISCO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, close to everything, and great atmosphere!
Verified Expedia guest review