31 Street Broadway Hotel

2.0 star property
Aparthotel within walking distance of Empire State Building

Choose dates to view prices

Photo gallery for 31 Street Broadway Hotel

Exterior
862 Private Studio With Private Bathroom | Private kitchen
Front of property
Private Room With Shared Bathroom (219)
Private room 515 | Shared Bathroom
Experience the energy of New York City at 31 Street Broadway Hotel, where comfort meets convenience. Close to iconic landmarks like Madison Square Garden and the Empire State Building, unwind with laundry facilities and in-room WiFi. The first-rate property condition has left a lasting impression on previous guests.

Reviews

5.4 out of 10

Popular amenities

  • Laundry facilities
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking
  • Internet access

Main amenities (8)

  • 28 smoke-free apartments
  • Housekeeping once per stay
  • WiFi in the lobby
  • Room service
  • 24-hour front desk
  • Self-serve laundry
  • Luggage storage
  • TV in a common area
The current price is €182
includes taxes & fees
18 Feb - 19 Feb

Room options

Available filters for rooms
Showing 68 of 68 rooms

413

Highlights

Heating
Washer/dryer
Pet friendly
  • 11 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

235 Studio With Private Bathroom

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Exclusive Private Room 236 |Private Bath

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Bunk Beds

723 Private room | Shared Bathroom

Highlights

Heating
Washer/dryer
2 bathrooms
Pet friendly
  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed

Private room 515 | Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • Sleeps 5
  • 1 Double Trundle Bed and 2 Single Beds

Studio 1106

Highlights

Heating
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Single Bed

Studio, Private Bathroom

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

138 Private Room - Half Bathroom

Highlights

Heating
Washer/dryer
  • Studio
  • Sleeps 10
  • 5 Double Beds

(630) Private Room / private bathroom

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

640

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 8
  • 1 Double Bunk Bed and 2 Double Trundle Beds

Private Room With Shared Bathroom (417)

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Washer/dryer
Premium bedding
Microwave
Cookware/dishes/utensils
  • 13 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

409 Studio With Private Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

1103 Studio

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Private Room 222 | Shared Bath

Highlights

Heating
Washer/dryer
  • Studio
  • Sleeps 2
  • 1 Double Bed

431 Private room | Shared Bathroom

Highlights

Heating
Washer/dryer
  • Studio
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Double Bed

Studio 211 with Private Bathroom

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Double Beds

721 Studio With Private Bathroom

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

862 Private Studio With Private Bathroom

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 9
  • 4 Double Beds and 1 Double Sofa Bed

819 Private Room with Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

207 Studio

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed

Private apartment / Common bathroom

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Comfort Apartment, Shared Bathroom

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 13 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bunk Bed

Comfort Apartment, Shared Bathroom

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 12 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Studio 514 | Private Bathroom

Highlights

Heating
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bunk Bed and 1 Double Bed OR 1 Double Bed

Room, Shared Bathroom

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bunk Bed

Studio 410

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

513 Private Room With Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

519 Private Room With Shared Bathroom

Highlights

Individually furnished
Individually decorated
Heating
Washer/dryer
Pet friendly
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

820

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Room

Highlights

Heating
Washer/dryer
2 bathrooms
  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Room, Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Large Single Bunk Bed

815

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Room, Shared Bathroom (619)

Highlights

Heating
Washer/dryer
Pet friendly
  • 14 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Comfort Apartment, Shared Bathroom

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 11 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

818 Private Room With Shared Bathroom

Highlights

Heating
Washer/dryer
2 bathrooms
Private bathroom
Pet friendly
  • 13 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bunk Bed

Comfort Apartment, Shared Bathroom 517

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Apartment, Shared Bathroom

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Private Room 419 | Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

724 Private Room With Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

1008 Studio With Private Bathroom

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Double Bunk Beds OR 1 Single Bed

813

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

217 Private Room With Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • 14 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

213 Private Room With Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 Single Trundle Bed

Apartment, Shared Bthrm 741

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 14 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Apartment, Shared Bathroom

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Private Room With Shared Bathroom (219)

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 13 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

Private Room With Shared Bathroom 823

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 14 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

512 Private Room With Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

629 Studio - Private Bathroom

Highlights

Heating
Washer/dryer
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Large Single Bunk Beds and 1 Single Bed

628 private apartment, common bathroom

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 11 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bunk Bed

536 Studio

Highlights

Heating
Kitchenette
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

1108 Studio With Private Bathroom

Highlights

Heating
Kitchenette
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed OR 1 Single Bed

418) Private Room With Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • 11 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Studio 303

Highlights

Heating
Washer/dryer
Pet friendly
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Single Bed

719 Private Room With Shared Bathroom

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • Studio
  • Sleeps 4
  • 2 Double Beds

Apartment, Shared Bathroom

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 11 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

(712) Private Room With Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

(615) Private Room With Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Double Bunk Beds

218 private room with shared bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • 11 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

Private Apartment, Shared Bathroom (541)

Highlights

Heating
Washer/dryer
Pet friendly
  • 11 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

522

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

311 Studio With Private Bathroom

Highlights

Heating
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

Studio

Highlights

Heating
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 9
  • 1 Single Bed and 4 Double Beds

528

Highlights

Heating
Kitchenette
Washer/dryer
Pet friendly
  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Private Apt, common Bath 676

Highlights

Heating
Washer/dryer
Separate bedroom
Pet friendly
  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio, Private Bathroom (623)

Highlights

Heating
Kitchenette
Washer/dryer
Private bathroom
Pet friendly
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 8
  • 3 Double Beds

Private Room With Shared Bathroom 717

Highlights

Heating
Kitchenette
Washer/dryer
Separate bedroom
Pet friendly
  • 14 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Single Bed

744 Private Room With Shared Bathroom

Highlights

Heating
Washer/dryer
Pet friendly
  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
38 West 31st Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk
  • Madison Square Garden - 7 min walk
  • Broadway - 11 min walk
  • Times Square - 12 min walk
  • Grand Central Terminal - 17 min walk

Getting around

  • Teterboro, NJ (TEB) - 15 min drive
  • LaGuardia Airport (LGA) - 34 min drive
  • Newark Liberty Intl. Airport (EWR) - 38 min drive
  • John F. Kennedy International Airport (JFK) - 51 min drive
  • Newburgh, NY (SWF-Stewart Intl.) - 96 min drive
  • New York W 32nd St. Station - 2 min walk
  • Penn Station - 9 min walk
  • New York 23rd St. Station - 9 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • 34 St. Station (Herald Square) - 4 min walk
  • 34 St. - Penn Station (Fashion Av.) - 6 min walk

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬1 min walk
  • ‪Everdene - ‬2 min walk
  • ‪Irving Farm Coffee Roasters - ‬2 min walk

About this property

31 Street Broadway Hotel

When you stay at 31 Street Broadway Hotel, you'll be in a fantastic location, only a five-minute walk from 5th Avenue and Empire State Building. Apartments offer washers/dryers and room service. The overall property condition and location get great marks from fellow travellers. Public transportation is only a short walk: 28 St. Station (Broadway) is 4 minutes and 34 St. Station (Herald Square) is 4 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, German, Korean, Portuguese, Russian, Spanish, Vietnamese

At a glance

DONE

Property size

    • 28 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 1:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 17
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • No on-site parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • WiFi available (USD 5 per day)

Parking and transport

  • No on-site parking available

Dining

  • Room service available

Bedrooms

  • Bed sheets provided

Entertainment

  • TV in a common area

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 65 per pet per stay

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)
  • Luggage storage
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 28 rooms
  • Traditional architecture

Fees & policies

Refundable deposits

  • Deposit: USD 175 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.5 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 5 per day (rates may vary)
  • WiFi is available in public areas for USD 5 per day (rates may vary)
  • Early check-in can be arranged for an extra charge of USD 70 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property is professionally cleaned.

Also known as

The Grand NYC
1234 Broadway Avenue
31 Street Broadway New York
31 Street Broadway Hotel New York
31 Street Broadway Hotel Aparthotel
31 Street Broadway Hotel Aparthotel New York

Frequently asked questions

Are pets allowed at 31 Street Broadway Hotel?

Yes, pets are welcome. There's a charge of USD 65 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at 31 Street Broadway Hotel?

Sorry, there's no on-site parking at 31 Street Broadway Hotel.

What are the check-in and check-out times at 31 Street Broadway Hotel?

Check-in start time: 4:00 PM; check-in end time: 1:00 AM. There's a charge of USD 70 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of USD 50 (subject to availability).

What's the area around 31 Street Broadway Hotel like?

31 Street Broadway Hotel is a short 4-minute walk from 28 St. Station (Broadway) and 2 minutes' walk from 5th Avenue. Travellers say that the aparthotel is in a great location.

31 Street Broadway Hotel Reviews

Reviews

5.4

6.0/10

Cleanliness

5.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

No fue como se presento en la imagen! La habitación era extremadamente pequeño para 5 personas. Contenia una litera de tres pisos (matress full menos la del medio era twin) el baño estaba sucio y no habia limpieza diaria. Nosotros teníamos que sacar la basura de la habitación sinceramente no vuelvo a hospedarme en ese lugar y la estancia fue de 5 noches
Victor, 5-night trip
Verified Hotels.com guest review

6/10 Good

Rusber G, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

This reservation was made in error and I immediately contacted Hotel.com after receiving their confirmation email. They told me the hotel was not responding, and I had to call back the next day to request my refund. The hotel refused to make any accommodation and stole my money. Hotel.com told me they have a 24-hour cancelation policy, but the hotel refused their policy, and I should call my bank to get my money back from them. This is a total scam.
Beehazin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Es lo peor
Es lo peor
Arazary, 4-night trip
Verified Hotels.com guest review

4/10 Fair

The Honest Truth
THE PRICE ONLINE FOR 30ISH OR WHATEVER IS TRUE BUT THE FEES BRING IT CLOSE TO 200-250 A NIGHT WHERE GOING ELSEWHERE WOWULD BE BETTER.
David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not as expected
Shared bathroom was not what I expected. 2 showers and 2 toilets for an entire floor! Towels smelled awful! Check in was slow. “Decor” was hideous.
Closet!
Barbara, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

James, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tamara, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Just stay in your car honestly.
Still waiting for our deposit and we are on day 11. Called numerous times with no answer. Finally got through just to get cussed out. Not surprised since I tried to call numerous times on the day of check in without any answer as well. Also, paid for two queen beds and got a queen and a twin. ALSO, beds were not clean at all. Will never stay here again to say the absolute least.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Darryl, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Rushia, 3-night trip
Verified Expedia guest review

2/10 Poor

No concern at all for the clients. They make story not to give back the deposit.
Lilibeth, 4-night business trip
Verified Expedia guest review

2/10 Poor

Very rude stuff ,shared bathrooms not clean I will not recommend it to no one the worst place I have ever stayed in and close to $400 for 2 nights without a bathroom and you must clean the dishes or they charge your card horrible
brahim, 2-night trip
Verified Expedia guest review

4/10 Fair

We paid for internet and it didn't reach the 10th floor. There was no TV remote. We asked for a remote and refund for the internet, but the host never reached out to us (I had called, texted, and sent message on this website, nothing). I asked daily at the lobby for a remote, refund for internet, and they kept telling me to ask the next morning and they would tell the owner. The next morning, the same thing. Finally, the lobby said he spoke to the owner, and she said there was a tv remote in the room, but it was hidden. He didn’t know where it was hidden. Why not put it on a table? The remote was not in the unit. I asked for new towels on the 3rd day there, lobby didn't give them. On the 4th day, I asked for towels again, they begrudgingly gave us 2 towels, even though we had 5 people in our room. We were there for 6 days and only received 2 new towels. There was no housekeeping, which is ok, but at least provide towels.There was a mouse and a mouse hole. Wedid not receive the room we requested when we booked. It had a different layout, it was 2 doubles and a twin, all in a triple bunk bed. The people sleeping on the bottom bed has about 2.5 ft to crawl in. The railing for the bunk bed was loose. There was mold in the shower. The stools were the same height as the table, so we ate sitting on the floor. The place is affordable and walking distance to Empire State Building and Times Square, but the customer service was horrendous. Be prepared to never hear back from the host.
Natalie, 5-night family trip
Verified Expedia guest review

8/10 Very good

Great location nice and clean room no issues at all I would stay again
James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My second time staying there. Very good experience.
PAULA, 2-night trip
Verified Expedia guest review

6/10 Good

Ma Victoria, 2-night trip
Verified Expedia guest review

6/10 Good

Eh it was okay too much money for what it is
Giovanny, 1-night trip
Verified Expedia guest review

2/10 Poor

Alex, 2-night trip
Verified Expedia guest review

2/10 Poor

Greg, 1-night trip
Verified Expedia guest review

8/10 Very good

Stayed here with 2 other people, it’s small but the location is unmatched for the price, bathrooms and showers are shared but never was a problem for us. Some hidden fees upon arrival but nothing major. Very nice staff would stay here again!
Dylan, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

All good, good quality bathroom, kitchen, and 2-persons bunk-bed room. No bad experiences as in other reviews.
Vesna, 3-night trip
Verified Expedia guest review

2/10 Poor

Terrible customer service. Bathroom had homeless people using it for showers and getting high. Dirty rooms
Lance, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

to start the property is in great location to everything....seemed like your avg. place to stay when got there. First knew place was small....picked the shared bathroom vs common....thinking we would share with another room...not the case it was shared with many people. other issue was the shower....its a box an no where to put your clothes....wasnt expecting that. wish they would list what your bathroom actually is. so we went to bed to wake up to our food sitting on the counter had holes in the bags....bag of candy looked to be chewed up....then saw turds and knew there were mice so we thought. Told the front about it but they acted like who is your host...didnt know what that was....just went thru expedia....but to find out must be places that are owned and then rented out so no one to assist you. needed another pillow to find out you only get what your "host" leaves, well went to bed to wake up to hearing feet/nails running across the floor and hearing something in our garbage can. to find out it was a RAT!!!!! I couldnt.....reached out to the front nothing,....messaged on expedia nothing.....pulled out fridge to see where it could come from to find rat traps behind fridge!!!! NO WHERE IN AD DID IT SAY WE WOULD HAVE ROOMMATES CRITTERS!!! I messaged asking for a refund and no response. Great location but wish i had known before i took this place. NOT HAPPY AS NOW THEY WONT MESSAGE BACK....WOULD LOVE TO SHARE PICS!!!
Verified Expedia guest review