Naismith Memorial Basketball Hall of Fame - 15 min walk
Titanic Museum - 2 min drive
Big E - 5 min drive
Getting around
Westfield, MA (BAF-Barnes Municipal) - 20 min drive
Hartford, CT (BDL-Bradley Intl.) - 22 min drive
Springfield Union Station - 10 min walk
Holyoke Station - 11 min drive
Windsor Locks Station - 16 min drive
Area shuttle
Restaurants
Wahlburgers - 4 min walk
Red Rose Pizzeria - 3 min walk
La Fiorentina Pastry Shop - 7 min walk
South End Market - 8 min walk
The Chandler Steakhouse - 5 min walk
About this property
Holiday Inn Express Springfield Downtown, an IHG Hotel
Holiday Inn Express Springfield Downtown, an IHG Hotel offers a fantastic location, putting you a short five-minute walk from MGM Springfield. You can go for a morning swim at the indoor pool, and visit the fitness centre for a workout. Fellow travellers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
98 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Banquet hall
Baroque architecture
Accessibility
Lift
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Deep-soaking bath
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID – C0004282810
Also known as
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown, an IHG Hotel Hotel
Frequently asked questions
Does Holiday Inn Express Springfield Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Springfield Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Springfield Downtown, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Holiday Inn Express Springfield Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Springfield Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Springfield Downtown, an IHG Hotel?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express Springfield Downtown, an IHG Hotel?
No, this hotel doesn't have a casino, but MGM Springfield (5-min walk) is nearby.
What is there to do at Holiday Inn Express Springfield Downtown, an IHG Hotel and nearby?
Holiday Inn Express Springfield Downtown, an IHG Hotel has an indoor pool and a fitness centre.
Does Holiday Inn Express Springfield Downtown, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Holiday Inn Express Springfield Downtown, an IHG Hotel like?
Holiday Inn Express Springfield Downtown, an IHG Hotel is in Metro Center, a short 5-minute walk from MGM Springfield and 3 minutes' walk from MassMutual Center. Travellers give top marks for the hotel's prime location.
Holiday Inn Express Springfield Downtown, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
2 January 2025
Another Great Stay
The room was spotless and very comfortable. Staff is always friendly and the included breakfast has plenty of options to suit the majority of travelers.
Hildy
Hildy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Maureen
Maureen, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
Road trip 2024
Great weekend getaway with the family. Breakfast included. Self parking available. Near MGM Springfield and all the nearby museums including Naismith Basketball Hall of Fame
Alvin
Alvin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Springfield weekend getaway.
We had a great stay. Our room was spacious and very clean. The breakfast was good and had a nice selection. The front desk clerks were cheerful and efficient. There was an issue at check-in. There was one person in front of us but it appeared the clerk was not waiting on her. After about 10 minutes another clerk came back and the first clerk said to her the system was stuck on the reservation of the woman in front of us so she went to another terminal. They were able to resolve the issue. It just would have been nice if they told us why it appeared as if we were all standing there and the clerk wasn't checking anyone in. The parking lot is down the side street and across the street and it is free. You can walk to see the thunderbird's or to a restaurant on Main Street or to the museums. We spent the day at the museums and didn't get to see it all. Definitely worth visiting.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Juston
Juston, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 December 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Happy customer
Great price, friendly staff, free breakfast, clean rooms. 3 minute walk to MGM Springfield.
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Gloria
Gloria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Great location
Nice room. Friendly staff. Great location. Awesome pool!
Sarah
Sarah, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
James
James, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
I've stayed at other hotels in Springfield, even the MGM and this stay at the Holiday Inn was far better than those other places. The value, location and incredible staff really made it a great stay.
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 December 2024
Kristina
Kristina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Diamond in the rough
Everything about this property is perfect.Great if your visiting the casino across the street.
michael
michael, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Guillaume
Guillaume, 2-night trip
Verified Hotels.com guest review
6/10 Good
23 November 2024
Standard Hotel, area not so much
Hotel was standard, checkin service was polite. The area did not feel safe.
Rebecca
Rebecca, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Natalie
Natalie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Tina
Tina, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Spacious and very clean.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Hope
Hope, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Diamond in the rough
Right across the street from MGM Springfield so it's perfect and the price is right
michael
michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
The front desk personnel were friendly and helpful for questions about where to eat and what to do. I felt at home .
Eric
Eric, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 October 2024
The location is not the best location as the area around the hotel is run down. Sketchy at night.