Hotels in Pepper Pike

"I think you need a bigger valet space. Very convenient for activities. Staff were very friendly especially the man and woman bartenders. A lot of homeless people wanting money. Restaurants were only blocks away and were very good."

"We had a great room and nice experience! Breakfast was very good, room was clean and very convenient. "

"Excellent "

"Amazing place to stay"

"I thought the staff there were wonderful. The front desk was helpful and check in was easy. The breakfast/kick back staff were so friendly and attentive (also we love the kick back at the Drury's). The location was great for us and we had a great stay. I wouldn't hesitate to stay here again if we were in the area."

"I didn’t like the parking but everything else was great "

"The staff at this hotel are great. They kept us informed and were polite the entire time. Check-in is rough, though. If you show up a little early, you're not getting in. I realize they are a busy hotel, but we'd been in the car for 7 hours and while the staff were very cordial, the policy seemed a bit too rigid. There was a point where plenty of guests were sitting in the lobby almost like at a doctor's appointment, waiting to be called for their room. Again, this isn't the fault of the staff. This is a policy issue. It's an older hotel that has clearly been repurposed. While they did renovate, there's a lot that could be updated to make it better. We had the misfortune of having a room across from the elevator and two doors away from an outside exit. At 5 am, the noise started. There's a noticeable gap under the door, so that noise is coming right in. The bathtub was resurfaced and it was like trying to balance on a ball -- the tub floor was warped and probably unsafe for those who are unsteady on their feet. The room was clean enough, comfortable, and the right temperature. Again, it gets high marks for the staff, but the rest could use some attention."

"I travel a lot and have stayed in many high-end hotels, and this place was definitely one of the best. The staff were extremely helpful and friendly. We hit a snag at check-in, but they promptly fixed the problem, and Patrick went above and beyond to make our stay special. I can’t recommend this place enough—every amenity was thoughtfully planned and curated. Located close to restaurants you can walk to, but the restaurant/in room dining was delicious! "

"The property was and room were fine but they get you on extra fees when you check in "