Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Photo gallery for Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Primary image
Indoor pool
Pillow-top beds, in-room safe, desk, blackout curtains
Pillow-top beds, in-room safe, desk, blackout curtains
Pillow-top beds, in-room safe, desk, blackout curtains

Overview of Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5 star property
3.5-star hotel with indoor pool, near Progressive Field

8.4/10 Very good

961 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €148
Price available on 29/06/2022
Map
1260 Euclid Ave, Cleveland, OH, 44115
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • Cleveland Arcade - 7 min walk
  • Progressive Field - 8 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • East 4th Street - 8 min walk
  • Cleveland State University - 10 min walk
  • Public Square - 11 min walk
  • Horseshoe Casino - 12 min walk
  • JACK Cleveland Casino - 13 min walk
  • Huntington Convention Center of Cleveland - 15 min walk
  • Rock and Roll Hall of Fame - 18 min walk

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 19 min walk
  • Tower City-Public Square Station - 14 min walk
  • East 34th-Campus Station - 30 min walk
  • Free area shuttle

About this property

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Located 2 mi (3.2 km) from the airport, Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offers a great location, putting you within a short 10-minute walk of Rocket Mortgage FieldHouse and Cleveland Arcade. Guests can take a dip in the indoor pool or grab a bite to eat at Ghost Light Restaurant , which serves breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. The comfortable beds and helpful staff get good marks from fellow travellers. The property is only a short walk to public transportation: Tower City-Public Square Station is 14 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free area shuttle within 5 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (13079 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Close-captioned TV
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ghost Light Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Indoor pool
  • Restaurant
  • Sauna
  • Spa tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool
  • Sauna
  • Spa tub

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Valet parking costs USD 39 per day with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Wyndham Cleveland Playhouse Square Hotel
Wyndham Playhouse Square Hotel
Wyndham Cleveland Playhouse Square
Wyndham Playhouse Square
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Ohio
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square
Wyndham Playhouse Square
Crowne Plaza Cleveland At Playhouse Square Ohio
Wyndham Cleveland at Playhouse Square
Wyndham Cleveland at Playhous
Crowne Plaza Cleveland at Playhouse Square
Crowne Plaza Cleveland at Playhouse Square an IHG Hotel
"Crowne Plaza Cleveland at Playhouse Square an IHG Hotel"
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Fair

lack of parking
hotel was ok for $200 per nite- parking should be included and some type of b’fast too expensive
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff with a convenient location to the Rock and Roll HOF
Robert, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Melissa, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hidden costs
Room and amenities were ok. The valet was $45 which they don’t tell you about and the breakfast buffet, which has no signs about pricing or anything was $16.50 per person!!
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jackie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Melanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melony, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Francis, 1-night family trip
Verified Hotels.com guest review