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Grupotel Orquidea

4.0 star property
Beachfront hotel with spa, near San Agustin Beach

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Photo gallery for Grupotel Orquidea

Exterior
Lobby sitting area
Reception hall
In-room safe, desk, free WiFi, bed sheets
Lobby sitting area

Reviews

8.8 out of 10
Excellent
Grupotel Orquidea, an upscale family-friendly hotel in Bahia Feliz, offers a sun-kissed retreat with 4 outdoor pools and a children's pool featuring a waterslide. Unwind at the spa with treatments like sports massages or manicures/pedicures. Enjoy meals at any of the 3 on-site restaurants or grab coffee from the cafe.

Popular amenities

  • Bar
  • Spa
  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Fitness centre
  • Sauna
  • Children's pool
  • Waterslide
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace

For families (6)

  • Children's pool
  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is €111
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
Wardrobe
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
Wardrobe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
Wardrobe
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
Wardrobe
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property – evening/night

Gloria Palace San Agustin Thalasso & Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
8.6 out of 10, Excellent, 1,004 reviews
The price is €94
includes taxes & fees
4 May - 5 May
Gloria Palace San Agustin Thalasso & Hotel
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About the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

What's nearby

  • Bahía Feliz - 10 min walk - 0.8 km
  • San Agustin Beach - 10 min drive - 3.8 km
  • Yumbo Shopping Center - 12 min drive - 7.9 km
  • English Beach - 13 min drive - 9.6 km
  • Maspalomas Dunes - 14 min drive - 9.4 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 24 min drive

Restaurants

  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪Taberna la Caña - ‬10 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

At Grupotel Orquidea, you can spend time at the beach playing volleyball, plus you'll be within a 10-minute drive of San Agustin Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy and manicures and pedicures. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A fitness centre, a sauna and a children's pool are other highlights.

All-inclusive

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

At a glance

DONE

Hotel size

    • 255 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Water slide
  • Playground
  • Lifeguard on-site

What to do

  • On the beach
  • Beach volleyball
  • Pool table
  • Windsurfing nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI BLUE Orquidea
Grupotel Orquidea Hotel
TUI Family Life Orquidea
Grupotel Orquidea San Bartolomé de Tirajana
Grupotel Orquidea Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Grupotel Orquidea offer free cancellation for a full refund?

Yes, Grupotel Orquidea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grupotel Orquidea?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Grupotel Orquidea?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Grupotel Orquidea?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Grupotel Orquidea and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Grupotel Orquidea also has 2 bars, a water slide and a sauna, as well as a Turkish bath, an arcade and a garden.

Are there restaurants at or near Grupotel Orquidea?

Yes, there are 3 on-site restaurants.

What's the area around Grupotel Orquidea like?

Grupotel Orquidea is a short 10-minute walk from Bahía Feliz and 11 minutes' walk from Las Palmas Beaches.

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Grupotel Orquidea Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel stay

Everything was great.
laima, 4-night trip

8/10 Very good

Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Muzy, 5-night trip

10/10 Exceptional

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Brandon, 3-night trip

8/10 Very good

Clean, and staff very friendly
Russell, 14-night trip

10/10 Exceptional

Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Mark, 7-night trip

10/10 Exceptional

Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Yuriy, 1-night trip

10/10 Exceptional

Excellent hotel

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
4-night trip

10/10 Exceptional

My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
4-night trip

8/10 Very good

the swiming poll too crowd; too many thing s to eat, I would prefer less choice but better quality
Paolo, 7-night trip

2/10 Poor

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
2-night trip

8/10 Very good

Family with kids 3 and 5 year

Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.
Mariell carmen, 7-night trip

8/10 Very good

Chris, 7-night trip

10/10 Exceptional

David, 3-night trip

10/10 Exceptional

Tom, 2-night trip

10/10 Exceptional

Den blomstrande Orquidea

Hotel Orquidea har ett fantastiskt läge och är mycket omtyckt av många gäster som återkommer regelbundet. Jag är en av dem som tidigare kom med min man och nu ensam. Vi var alltid nöjda med rum, personal, måltider och underhållning. Nu var jag ensam i mars och fick ett rum på sjätte våningen med den bästa utsikten över Atlanten. Inma Bolanos som är serviceansvaring på detta plan tog hand om mig och skapade en väldigt trevligt familjär stämning. Inma är proffs, städar snabbt och nogrann i varje detalj och dessutom är mycket karismatisk. Hon gör sitt bästa att nöja gäster. Jag vill också nämna annan servicepersonal som jag träffat som Jose och Gilberto. På Orquideas restaurang kan man äta goda frukost- lunch och middagsbufeer. Kökspersonal är väldigt snäll och bemöter gäster med ett fint leende trots arbetsstress och köksvärme. Jag vill beröma Dris som tillagar äggrätter och Angelo som sköter tillagning av fiskrätter. På Orquidea finns det mycket aktiviteter både för små och stora. Jag tränar ofta på gym där Candy sköter om lokalen och trevligt bemöter människor. På kvällarna kan man avnjuta av varierande underhåll med sång, dans, flamencoshow, cirkusakrobatik och disco. Hotellets verksamhet leds bland annat av biträdande direktören Ulrica Andersson som ser till att Orquidea blomstrar på den vackra ön. Ulrica är mycket omtyckt av både gäster och hotellpersonal. På Orquidea kan man inte ha tråkigt eller vara missnöjd därför jag ger det hotellet 5 stjärnor sammanlagt.
Anna, 12-night trip

8/10 Very good

Si vous aimez les hotels club pour familles.

Grande structure type hôtel club fréquenté par clientèle principalement britannique et pas mal de famille avec enfants. POSITIFS: Chambre avec plafond voûté bien pensée avec coin salon et balcon/terrasse. Salle d'eau avec douche à l'italienne. Propreté et ménage de la chambre. Personnel pro et globalement souriant. Bel espace piscine avec transats en grande quantité et un des bassins chauffé. NEGATIFS: Beaucoup de famille avec enfants en bas age donc du bruit. Pas recommandé pour ceux recherchant de la tranquillité (type Adults only) et une certaine intimité. Salle de restauration bruyante et faisant réfectoire d'école. Choix du buffet très varié mais qualité pas toujours au rdv. Impression de tourisme de masse quasi constante. Pas de véritable plage. BILAN: Même si nous avons apprécié notre logement, nous ne reviendrons pas et préférerons un établissement d'un autre type, plus petit, plus intimiste, sans enfant et à la prestation de restauration de meilleure nouveau (même si avec moins de choix).
Franck, 3-night trip

6/10 Good

Jonas, 6-night trip

10/10 Exceptional

Robert, 6-night trip

10/10 Exceptional

Hotel cómodo y muy agradable

El hotel responde a las fotos publicadas. Habitaciones amplias. Entorno agradable. No tuvimos problema para conseguir una tumbona. Es muy familiar, con muchos niños. La piscina climatizada es muy agradable.
Raquel, 5-night trip

8/10 Very good

Duer

Skønt ophold. Desværre mange duer på restaurantens ude areal. Lidt ulækkert de sidder og spiser rester fra gæsterne. Meget larm hvis man spiser ibse
Johan, 5-night trip

2/10 Poor

Stina, 3-night trip

10/10 Exceptional

Michaela, 3-night trip

8/10 Very good

Åke, 7-night trip

10/10 Exceptional

Meget fornøyd!

Fantastisk opphold og bra service, god mat på all inclusive!
Espen, 4-night trip

10/10 Exceptional

Arto, 7-night trip