See all properties

Suites & Villas by Dunas

4.0 star property
Beach hotel with free beach shuttle, near Maspalomas Dunes

Choose dates to view prices

Photo gallery for Suites & Villas by Dunas

3 outdoor pools, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; international cuisine
Terrace/patio
1 bedroom, minibar, desk, blackout curtains
1 bedroom, minibar, desk, blackout curtains
In Maspalomas, Suites & Villas by Dunas offers a warm welcome with a free breakfast buffet, 36 holes of golf, and relaxing spa treatments. Take advantage of fitness classes at the gym or lounge by one of three outdoor pools; previous guests have appreciated the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Free breakfast
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • 3 outdoor pools
  • Free children's club
  • Free beach shuttle
  • Fitness centre
  • Children's pool
  • Spa services
  • Massage/treatment rooms
  • Childcare
  • Airport shuttle

For families (6)

  • Children stay free
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Senior Suite (4+2)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (4+2)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 6
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms (5 Adults + 1 Child)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (5 Adults + 1 Child)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Senior Suite (4)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (4)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 58 sq m
  • Sleeps 4
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Senior Suite (5)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (5)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 58 sq m
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (4 Adults)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 2 Children)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (3 Adults + 2 Children)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 1 Child)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (3 Adults + 1 Child)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults + 2 Children)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults + 1 Child)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (4 Adults + 1 Child)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Bathrobes
  • 48 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Suite (3)

1 bedroom, minibar, desk, blackout curtains

Suite (3)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms (5 Adults)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (5 Adults)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (3 Adults)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 3
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Suite (2+2)

1 bedroom, minibar, desk, blackout curtains

Suite (2+2)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Senior Suite (5+1)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (5+1)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Suite (Single Use)

1 bedroom, minibar, desk, blackout curtains

Suite (Single Use)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • 48 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Family Suite (2+2)

1 bedroom, minibar, desk, blackout curtains

Family Suite (2+2)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Family Suite (2+1)

1 bedroom, minibar, desk, blackout curtains

Family Suite (2+1)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Family Suite (2)

1 bedroom, minibar, desk, blackout curtains

Family Suite (2)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 47.9 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Suite (2+1)

1 bedroom, minibar, desk, blackout curtains

Suite (2+1)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Suite (2)

1 bedroom, minibar, desk, blackout curtains

Suite (2)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Family Suite (3)

1 bedroom, minibar, desk, blackout curtains

Family Suite (3)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Senior Suite (3)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (3)

Highlights

Deck/patio
Air conditioning
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Minibar
  • 58 sq m
  • Sleeps 3
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Senior Suite (3+1)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (3+1)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 4
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Senior Suite (4+1)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (4+1)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Senior Suite (3+2)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (3+2)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

Gloria Palace San Agustin Thalasso & Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
8.6 out of 10, Excellent, 1,002 reviews
The price is €113
includes taxes & fees
28 May - 29 May
Gloria Palace San Agustin Thalasso & Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Avenida del Touroperador Sunair, s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Beach - 17 min walk - 1.5 km
  • Maspalomas Lighthouse - 18 min walk - 1.6 km
  • Meloneras Beach - 3 min drive - 1.9 km
  • Maspalomas Dunes - 8 min drive - 4.6 km
  • Yumbo Shopping Center - 8 min drive - 4.4 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 31 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Las Dunas - ‬17 min walk
  • ‪Café de Paris - ‬2 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Restaurante Baobab - ‬14 min walk
  • ‪Grand Italia - ‬3 min drive

About this property

Suites & Villas by Dunas

Suites & Villas by Dunas features a free kids' club and puts you a short five-minute drive from Maspalomas Lighthouse and Meloneras Beach. You can grab a bite to eat at the restaurant, or indulge in sports massages, facials or manicures and pedicures. Other highlights include 3 outdoor pools, a bar/lounge and a fitness centre.

All-inclusive

All-inclusive room rates at Suites & Villas by Dunas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 302 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Free beach shuttle
  • Fitness classes
  • Shopping
  • Pool table
  • Bike tour information
  • Private beach nearby
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Bike hire
  • Bike repair services
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 3 outdoor pools
  • Bike parking
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include sports massages, facials and manicures and pedicures.

Dining

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bar Piscina Delfin – This poolside bar specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 10 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Safes in guest rooms can be used for EUR 100 per day

Children & extra beds

  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Dunas Suites Villas Resort San Bartolome de Tirajana
Suites Villas Dunas Hotel San Bartolome de Tirajana
Dunas Suites Villas San Bartolome de Tirajana
Dunas Suites Villas
Suites Villas Dunas Hotel
Suites Villas Dunas San Bartolome de Tirajana
Suites Dunas Bartolome Tiraja
Suites Villas by Dunas
Suites & Villas by Dunas Hotel
Suites & Villas by Dunas San Bartolomé de Tirajana
Suites & Villas by Dunas Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Suites & Villas by Dunas offer free cancellation for a full refund?

Yes, Suites & Villas by Dunas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Suites & Villas by Dunas?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Suites & Villas by Dunas?

Sorry, pets aren't allowed.

Is parking offered on site at Suites & Villas by Dunas?

No, unfortunately, but there's free parking nearby.

Is an airport shuttle service offered by Suites & Villas by Dunas?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Suites & Villas by Dunas?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing is available.

What is there to do at Suites & Villas by Dunas and nearby?

Have fun with activities such as cycling, hiking and scuba-diving, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and spa services. Suites & Villas by Dunas also has a picnic area and a garden.

Are there restaurants at or near Suites & Villas by Dunas?

Yes, there's an on-site restaurant that offers international cuisine and poolside dining.

Does Suites & Villas by Dunas have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Suites & Villas by Dunas like?

Suites & Villas by Dunas is a short 18-minute walk from Maspalomas Lighthouse and 9 minutes' walk from Maspalomas Golf Course.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Suites & Villas by Dunas Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Family friendly
Lobby
Room
Restaurant

Reviews

8/10 Very good

Super resort staff although front of house were quite frosty. Well worth a visit for families with small children.

6/10 Good

Good price compared to other hotels. 25 min walking to Faro de Maspalomas. The food could be better.
2-night trip

8/10 Very good

Josefin, 3-night trip

8/10 Very good

Non male

Struttura con un rapporto qualità prezzo molto alto, nel complesso ci siamo trovati bene anche se la struttura a mio avviso ha ampi margini di miglioramento. Il villaggio è molto bello e ben tenuto, le camere sono grandi e confortevoli, la pulizia iniziale ha lasciato un po' a desiderare, da rivedere l'aria condizionata che non è regolabile e/o introdurre dei sistemi di sicurezza che ti consenta di dormire con le finestre aperte. Il ristorante è di cucina internazionale, non male. Se non si hanno troppe pretese un buon posto per alloggiare.
Giuseppe, 7-night trip

8/10 Very good

Fabrizio, 7-night trip

10/10 Exceptional

Estancia

Ha sido muy buena, servicio excelente
Carmen, 2-night trip

8/10 Very good

Nafisa, 4-night trip

8/10 Very good

Agnieszka, 7-night trip

10/10 Exceptional

Bra vistelse

Stort och rymligt hotellområde med flera pooler (uppvärmda). Stora och fina rum på marknivå, med egen terrass. Väldigt bra ställe för familjer med barn då aktiviteter och lekytor är många. Lugn och skön stämning och många solstolar vilket gör att det är enkelt att hitta sitt egna utrymme. Trevlig personal och ca 20 min promenad ner till krogarna vid Meloneras.
christopher, 6-night trip

8/10 Very good

Sehr schöne Anlage, (je nach Lage des Zimmers , können die Fußwege lang sein)! Nur ca 10 Minuten zu Fuß zum Strand (Oasis) ! Personal sehr freundlich. Zimmer sehr sauber.(Leider keine Kaffeemaschine im Zimmer) genervt war ich von den Animateuren am Pool ( waren immer höchstens 10 Leute die mitgemacht haben und der Rest der Gäste musste leiden ) Super gratis parken vor der Anlage ! werde wieder kommen, mit Ohrstöpsel für den Poolbereich (jammern auf hohem Niveau). Sehr schöner Aufenthalt war’s insgesamt !
norbert, 28-night trip

10/10 Exceptional

Charlotte, 17-night trip

10/10 Exceptional

Nos gustó el ambiente, genial para familias, y la amabilidad del servicio.
AITOR, 7-night trip

4/10 Fair

Good room, everyong else poor

Booked a 6 bed villa for 3 of us. 2 double bedrooms, 2 baths, lounge all clean and comfortable. Suitable for 4 but not great for 6 as 2 have to sleep in the lounge. The food is really bad, low quality cheap ingredients cooked badly. Same food every meal, very bland served in a noisy school canteen type room pics attached. The pool area is good until the gardeners start and the shockingly bad entertainment team ruin everyone's day. They can't understand that when the PA is set to max volume you don't need to scream into the mic. They are all talentless, intrusive and clearly don't realise that when no one wants to participate they should stop, videos attached put volume on. Watch out for an issue at reception. They run 2 credit card machines from 2 different banks. Even when you pay in euros one of the machines charges in GBP and adds a 7.9% markup.
7-night trip

8/10 Very good

Good location - good for families

The resort was busy and the staff in the restaurant in particular overworked. We had often finished our dinner before the staff took drink orders. The food was good quality - always freshly cooked meat and fish , salads and vegetable, cheese as well as theme nights. Queues at reception the norm- we checked in late and were scarcely shown a map of where the room was. The entertainment was not to our taste but difficult to avoid due to in being in the restaurant in the evening . Kids rule here - running around the bars with little care for others .Teenagers we paid full adult price for but with no effort to entertain them . The location is fantastic with access to the dunes adjacent The rooms were cleaned to a high standard and spacious if dated. Lots of hot water and towels.
Marie, 7-night trip

10/10 Exceptional

Family hotel

We had a lovely time. Great for families.
Karen, 4-night trip

10/10 Exceptional

Vackert hotell på lagom avstånd till stranden

Mycket trevlig vistelse på det vackra hotellet. Att poolerna var uppvärmda var en oväntad bonus. God frukost, bekväma sängar, fin uteplats. Bra kök, som vi i och för sig aldrig behövde använda.
Helena, 5-night trip

8/10 Very good

Samuel, 10-night trip

10/10 Exceptional

Høstferie

Flott og barnevennlig hotell. Koselig betjening og fine rom
Julie, 5-night trip

4/10 Fair

Terrible serviece, room condition and cleaning.

After more than 30 years of traveling, we never complain, but this was horrible. The room wasn't close to clean, there were aunts and spiders everywere, the electronics did not work, the cupboard door fell of, the room key stopped working all the time and worst of all; the service was by far the worst we have experienced in every aspects. We were met by unfriendliness, moaning, information that they were understaffed and all the time promises that wasnt kept. The cleaning stations in the restaurant is placed in the middle, so it is so noicy you have to scream to hear each other. They cleared the table every time we went to supply some addition to our breakfast, the staff is very stressed and in general unfriendly. We had planned to stay for 16 days, but after 13 days we purchased new flight tickets and went home earlier than planned. The standard of this hotel, is in our opinion very far from 4 star in our experiences traveling world wide. In additon the service level is bottom point, so until the hotel and staff have solved this, we recomend to try another hotel in Maspalomas/Playa del Ingles.
Eirik, 16-night trip

8/10 Very good

Simon, 6-night trip

8/10 Very good

Niels, 3-night trip

8/10 Very good

3-night trip

10/10 Exceptional

wonderful place !
maria, 4-night trip

8/10 Very good

kommen gerne wieder

Sehr schöne Anlage. Hilfsbereite und freundliche Reception.
Michel, 7-night trip

4/10 Fair

Ruben, 1-night trip