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Hotel Riu Palace Oasis

Photo gallery for Hotel Riu Palace Oasis

Exterior
View from room
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby
Shower, hair dryer, dressing gowns

Overview of Hotel Riu Palace Oasis

Hotel Riu Palace Oasis

5.0 star property
5-star beach hotel with spa, near Maspalomas Lighthouse
9.0 out of 10 Superb
9.0/10 Superb

552 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
Map
Plaza de las Palmeras 2, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 35106
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness centre
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Children's pool
  • Babysitting
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden

Room options

About this area

What's nearby

  • Maspalomas Lighthouse - 7 min walk
  • Maspalomas Dunes - 33 min walk
  • Meloneras Beach - 3 min drive
  • Aqualand Maspalomas - 8 min drive
  • Yumbo Shopping Center - 10 min drive
  • Playa del Cura - 16 min drive
  • Puerto Rico Beach - 26 min drive
  • Amadores Beach - 19 min drive
  • Lago Taurito Water Park - 22 min drive
  • Mogán Beach - 28 min drive
  • Mogan Port - 24 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 50 min drive

Restaurants

  • Riu Cocktail Bar - 16 min walk
  • K1 Terraza Chill Out - 14 min walk
  • Strandapotheke - 5 min walk
  • Restaurant Atlántico - 17 min walk
  • El Senador - 5 min walk
Map

About this property

Hotel Riu Palace Oasis

At Hotel Riu Palace Oasis, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be 0.4 mi (0.6 km) from Maspalomas Lighthouse. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Promenade, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club and a fitness centre. The helpful staff and restaurant get great marks from fellow travellers.

Languages

Dutch, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 415 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Concerts/live shows
  • Beach access
  • Bike rentals nearby
  • Surfing/body boarding nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Promenade – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Botánico – This theme restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Riu Palace Oasis All Inclusive San Bartolome de Tirajana
Riu Palace Oasis All Inclusive San Bartolome de Tirajana
Hotel Riu Palace Oasis San Bartolome de Tirajana
Riu Palace Oasis San Bartolome de Tirajana
Hotel Riu Palace Oasis All Inclusive
Riu Oasis Bartolome Tirajana
Hotel Riu Palace Oasis Hotel
Hotel Riu Palace Oasis San Bartolome de Tirajana
Hotel Riu Palace Oasis Hotel San Bartolome de Tirajana

Frequently asked questions

Does Hotel Riu Palace Oasis offer free cancellation for a full refund?
Yes, Hotel Riu Palace Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Palace Oasis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Palace Oasis?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Palace Oasis?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Palace Oasis?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Riu Palace Oasis?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Hotel Riu Palace Oasis and nearby?
Have fun with nearby activities such as cycling, body boarding and windsurfing. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Oasis also has 3 bars and a steam room, as well as a garden.
Are there restaurants at or near Hotel Riu Palace Oasis?
Yes, there are 3 on-site restaurants, featuring al fresco dining and Fusion cuisine.
Does Hotel Riu Palace Oasis have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Oasis like?
Hotel Riu Palace Oasis is a short 3-minute walk from Maspalomas Beach and 7 minutes' walk from Maspalomas Lighthouse. Travellers love the hotel's prime location.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

8/10 Very good

Happy customer
We really enjoyed our stay at RIu palace Oasis. Service was excellent Nice food Very friendly staff
3-night family trip
Verified Hotels.com guest review

6/10 Good

Lifts were constantly out of order. Location isn’t quite on the beach as there’s a shopping centre and restaurants between hotel and beach
Colin, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Winter sunshine break in lovely hotel
Very enjoyable stay at lovely hotel. Excellent location for beach and Meloneras beach bars and restaurants nearby. We had a sea view room on the 5th floor and the views of the sea and lighthouse were spectacular. Also the balcony was a sheltered sun trap which was ideal on windy days. The buffet breakfast and dinner had lots of choice and variety which was nice including a things like freshly cooked steaks, fish and shell fish in the evenings. The staff in the hotel were the most friendly we have met in our many holidays. Everyone said hello with a smile and nothing was too much trouble. For those not on a budget definitely worth a visit and we plan to return.
Matthew, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 7-night trip
Verified Expedia guest review

8/10 Very good

Nice, but not 5 star quality.
The room was ok. But it was noisy from corridor as soon the cleaning started at 7.30 in the morning. We had a pool room. but it was small and not private. Residents above dropped e.g cigarettes on our sun beds and in the pool. Our parasoll was also broken. Breakfast was very good. The dining was ok, but not as you could expect in a 5 star hotel.
The view from the room
Åke, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

Maria
Very good hotel. Service and food are excellent! Very good overall. Will stay again!
Edmond, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thing that stands out the most is the attentiveness of the staff; cleaning staff specifically, making sure you have clean/dry towels throughout the day. Thoroughly pampered by the staff throughout the stay.
Matthew Griffith, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked everything about the hotel, food was amazing. Didn’t use specialty restaurants . Maybe should have. There are too many children unsupervised helping themselves at the buffets. Thank you!
Sidi, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

a most accommodating staff, wonderful dining options Ovrtall a great beach Holiday
Francis, 3-night trip
Verified Orbitz guest review