Salobre Hotel Resort & Serenity

Photo gallery for Salobre Hotel Resort & Serenity

Primary image
7 outdoor pools, pool loungers
7 outdoor pools, pool loungers
7 outdoor pools, pool loungers
Balcony

Overview of Salobre Hotel Resort & Serenity

Salobre Hotel Resort & Serenity

5.0 star property
Luxury hotel in San Bartolome de Tirajana with golf course and spa

9.2/10 Superb

331 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is €253
Price available on 01/10/2022
Map
Calle Swing s/n, Salobre Golf Resort, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 35100
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • Swim-up bar
  • Room service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Puerto Rico Beach - 22 min drive
  • Yumbo Shopping Center - 20 min drive
  • Amadores Beach - 24 min drive
  • Maspalomas Lighthouse - 27 min drive
  • Maspalomas Dunes - 27 min drive
  • Mogan Port - 29 min drive
  • Playa del Cura - 23 min drive
  • Lago Taurito Water Park - 25 min drive
  • Playa de Mogan - 27 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 50 min drive
  • Airport shuttle (surcharge)

About this property

Salobre Hotel Resort & Serenity

5-star luxury hotel in the mountains
At Salobre Hotel Resort & Serenity, you can look forward to 36 holes of golf, a round-trip airport shuttle and a swim-up bar. Tee up with amenities, such as a driving range, golf lessons and a golf pro shop, at this hotel. Treat yourself to a body treatment, a massage or a facial at the on-site spa. Enjoy international cuisine and a poolside location at the two on-site restaurants. Aerobics classes and yoga classes are offered at the 24-hour gym; other things to do include basketball and mountain biking. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 7 outdoor pools with sunloungers and a swim-up bar
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and free newspapers
  • Luggage storage, a front desk safe and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Salobre Hotel Resort & Serenity include perks, such as air conditioning and dressing gowns, in addition to amenities, such as complimentary wireless Internet access and minibars.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, daily housekeeping and phones

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 313 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (1 per room, up to 13 lbs)*
  • Service animals welcome
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Golfing
  • Mountain biking
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Golf caddy on site
  • Pool loungers

Facilities

  • 16 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 36 holes of golf
  • Golf driving range on site
  • 7 outdoor pools
  • Full-service spa
  • Golf pro shop on site
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Grab bar in shower

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Sens – This restaurant specialises in international cuisine and serves breakfast and dinner.
La Palmera – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.
The S Club – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Sunset Bar – On-site rooftop bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between EUR 10 and EUR 20 for adults, and EUR 10 and EUR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 56 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per accommodation, per day (maximum EUR 50 per stay)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Salobre Hotel Resort Serenity San Bartolome de Tirajana
Sheraton Gran Canaria Salobre Golf San Bartolome de Tirajana
Sheraton Gran Canaria Salobre Golf
Salobre Serenity San Bartolome de Tirajana
Salobre Serenity Bartolome Ti
Salobre Resort & Serenity
Salobre Hotel Resort & Serenity Hotel
Salobre Hotel Resort & Serenity San Bartolome de Tirajana
Salobre Hotel Resort & Serenity Hotel San Bartolome de Tirajana

Frequently asked questions

Does Salobre Hotel Resort & Serenity offer free cancellation for a full refund?
Yes, Salobre Hotel Resort & Serenity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Salobre Hotel Resort & Serenity?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Salobre Hotel Resort & Serenity on 1 October 2022 start from €253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Salobre Hotel Resort & Serenity?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Salobre Hotel Resort & Serenity?
Yes, there are 7 outdoor pools.
Are pets allowed at Salobre Hotel Resort & Serenity?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 13 lbs per pet. There's a charge of EUR 15 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Salobre Hotel Resort & Serenity?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Salobre Hotel Resort & Serenity?
Yes, an airport shuttle is available. The charge is EUR 56 per vehicle one-way.
What are the check-in and check-out times at Salobre Hotel Resort & Serenity?
You can check in from 3 PM - noon. Check-out time is noon. Contactless social distancing is available.
What is there to do at Salobre Hotel Resort & Serenity and nearby?
Have fun with on-site activities such as mountain biking, and practise your swing at the golf course. Additional recreation on-site includes aerobics , basketball and pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Salobre Hotel Resort & Serenity also has 3 bars and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Salobre Hotel Resort & Serenity?
Yes, there are 2 on-site restaurants, featuring international cuisine, pool views and poolside dining. Nearby restaurants include Restaurante Chino Lun (3.4 mi), Taste Meson Gran Canaria (3.6 mi) and Cofradía de Pescadores de Arguineguín (3.8 mi).

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.5/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Swati, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic place
The Hotel is beautiful, very clean with attentive staff.
Diego, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

A hotel with quality and high standards
This was a return visit following a short stay in February 22. It exceeded our expectations in all aspects. Angela on Reception was courteous and helpful making our stay truly memorable. All the staff were polite and professional. Our room was beautiful with an air of peace and tranquillity- and it was spotlessly clean. We will not hesitate in returning to this hotel again later in the year . Many thanks.
Roof-top pool
Pool view
View from our hotel room
Sunrise from our bedroom
Ralph, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

salvador, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Luckily it had an adults only pool area!
The location of the hotel is amazing, away from it all with incredible views. There is nothing to do around it but that suited us well. The hotel is VERY child friendly. Thankfully they had an incredible adults only pool and bar area with incredible views in a separate area. The included buffet breakfast and dinner gets a bit boring and feels very chaotic and uncivilised for a 5* resort. Having an adult only restaurant section at the bufffet would have improved our experience greatly, for those that chose to travel without children. Screaming children at 9pm was frustrrating. We did travel in the school holidays though. Overall though a good hotel though if you like big resorts with lots of people.
gareth, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel with great staff and food. I used the gym which was pretty good too. Only thing that could have been better is the frequency of the shuttle buses to the beach.
Anna Clare, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brilliant staff and excellent facilities
Staff went out of their way to help us on several occasions and the facilities were perfect for a nice relaxing week away. Lots of different pools to choose from, including one adults only area, and decent food choices for breakfast/dinner.
Rachel, 9-night trip
Verified Hotels.com guest review

6/10 Good

5-star hotel with a 3-star buffet
Lars, 7-night romance trip
Verified Expedia guest review