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MUR Hotel Neptuno Gran Canaria - Adults Only

4-star4 stars
Avenida Alfeceres Provisionales, 29Playa del Ingles, San Bartolome de TirajanaGran Canaria35100Spain

4-star hotel in Playa del Ingles with 2 restaurants, outdoor pool
  • Free continental breakfast, free WiFi, and free parking
Very Good8.4
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Amenities
Ordinary amenities
73See all 73 Hotels.com reviews
From 1,375 reviewsTripAdvisor Traveller Rating

MUR Hotel Neptuno Gran Canaria - Adults Only

from €189
  • Standard Double or Twin Room
  • Double Room (short stay)
  • Double Room Single Use
  • Double Room Single Use (Short Stay)

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi

Special features

Dining

Restaurante - Onsite buffet restaurant. Open daily.

La Sirena - Overlooking the pool, this bar specializes in international cuisine and serves lunch only. Open daily.

Sotavento - Onsite piano bar. Open daily.

Recreation

On Site

  • Sauna
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

MUR Hotel Neptuno Gran Canaria - Adults Only’s small print

Also known as

  • Hotel Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Gran Canaria
  • Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Hotel Gran Canaria
  • Hotel Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Hotel Neptuno Gran Canaria Adults
  • Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Neptuno Gran Canaria Adults

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Safes in guestrooms can be used for EUR 2 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around MUR Hotel Neptuno Gran Canaria - Adults Only

Landmarks

  • In Playa del Ingles
  • Yumbo Shopping Center (8-minute walk)
  • Kasbah Shopping Center (8-minute walk)
  • El Salvador Ecumenical Temple (11-minute walk)
  • Maspalomas Botanical Garden (14-minute walk)
  • CITA Shopping Center (16-minute walk)
  • Holiday World Maspalomas (23-minute walk)
  • Maspalomas Golf Course (27-minute walk)

Getting around

  • Las Palmas (LPA-Gran Canaria) 24-min drive
  • Free self parking

Recent reviews

Very Good 8.4 From 73 reviews

MUR Hotel Neptuno Gran Canaria - Adults Only
Good6.0
Unremarkable
Good hotel but **** it is not. It may have a pool etc but *** would be more appropriate. Tired decor. Noticed that accessibility was very poor around the reception and entrance area. Well located for the Yumbo!
A Traveller, us7 night trip with friends
MUR Hotel Neptuno Gran Canaria - Adults Only
Poor2.0
Never again.
Very old style property, air conditioning extremely poor. Drooping, old, uncomfortable bed. Reception and reservations service very poor. Hotel way over rated. One highlight was the breakfast egg cook - amazing personality, full of life, enthusiasm and passion. Unfortunately she was the only one.
A Traveller, as5 night trip
MUR Hotel Neptuno Gran Canaria - Adults Only
Good6.0
JJ
Anyone with walking aids will have trouble here as there are 2 flights of steps 8 and 10 just to get to reception desk and thereafter steps to lift and dining room,pool etc The hotel pool area is quite small and lounges very low down The shower water supply on the 5th level was not constant temperature The garden areas were very poor The dining area was poorly laid out but the food was very good quality
A Traveller, gb9 night romance trip
MUR Hotel Neptuno Gran Canaria - Adults Only
Exceptional10.0
Great stay!
Staff are very friendly and accommodating. Food was lovely and lots of options too. Overall very good experience with a lot around to do. Pedro was lovely serving us everyday too!
A Traveller, gb7 night trip with friends
MUR Hotel Neptuno Gran Canaria - Adults Only
Exceptional10.0
Excellent holiday Hotel
Friendly staff - great food - great location
Ian, gb7 night romance trip

See all reviews

MUR Hotel Neptuno Gran Canaria - Adults Only

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