Choose dates to view prices

H10 Playa Meloneras Palace

Photo gallery for H10 Playa Meloneras Palace

Reception
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
32-inch LCD TV with satellite channels, TV

Overview of H10 Playa Meloneras Palace

H10 Playa Meloneras Palace

5.0 star property
Luxury hotel with spa, near Maspalomas Dunes

8.8/10 Fabulous

746 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €195
Price available on 18/12/2022
Map
Calle Mar Caspio, 5, Playa Meloneras, San Bartolome de Tirajana, Gran Canaria, 35100

Room options

About this area

What's nearby

  • In Costa Meloneras
  • Maspalomas Dunes - 25 min walk
  • Maspalomas Lighthouse - 6 min drive
  • Yumbo Shopping Center - 17 min drive
  • Puerto Rico Beach - 22 min drive
  • Amadores Beach - 16 min drive
  • Playa del Cura - 21 min drive
  • Lago Taurito Water Park - 22 min drive
  • Mogan Port - 21 min drive
  • Mogán Beach - 24 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 24 min drive

Restaurants

  • La Proa Casa Reyes - 6 min walk
  • K1 food&lounge - 16 min walk
  • La Pampa - 17 min walk
  • Asia house - 17 min walk
  • Mar Café - 18 min walk

About this property

H10 Playa Meloneras Palace

Placing you 1.3 mi (2.1 km) from Maspalomas Dunes, H10 Playa Meloneras Palace features a nightclub and a rooftop terrace. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and Tamadaba, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar and a health club. Fellow travellers love the helpful staff and beach location.

All-inclusive

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Safety Program (H10 Hotels)
Follows the industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe) and SGS (third-party expert - Global)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 374 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 11 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Pool table
  • Bike tour information
  • Beach nearby
  • Bike rentals nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (6997 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Bike shop
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

All-inclusive

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Spa Centre. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Tamadaba – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Gaudi – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Bar Naturalia – This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Chill-Out Tropical – This bar is located by the pool. Open daily.
La Brasserie – On-site brasserie. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 45 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Safety Program (H10 Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe) and SGS (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses geothermal energy, plus eco-friendly cleaning products.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Please note this property enforces a strict dress code.

Also known as

H10 Playa Meloneras Palace Hotel
H10 Playa Palace Hotel
H10 Playa Meloneras Palace
H10 Playa Palace
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace San Bartolome de Tirajana
H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana

Frequently asked questions

Does H10 Playa Meloneras Palace offer free cancellation for a full refund?
Yes, H10 Playa Meloneras Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at H10 Playa Meloneras Palace?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at H10 Playa Meloneras Palace on 18 December 2022 start from €195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at H10 Playa Meloneras Palace?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at H10 Playa Meloneras Palace?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at H10 Playa Meloneras Palace?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at H10 Playa Meloneras Palace?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at H10 Playa Meloneras Palace?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 45 (subject to availability). Contactless social distancing is available.
What is there to do at H10 Playa Meloneras Palace and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. H10 Playa Meloneras Palace also has a nightclub, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near H10 Playa Meloneras Palace?
Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and ocean views. Nearby restaurants include La Proa Casa Reyes (6-min walk).
Does H10 Playa Meloneras Palace have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around H10 Playa Meloneras Palace like?
H10 Playa Meloneras Palace is in Costa Meloneras, a short 6-minute walk from Meloneras Beach.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Brendan, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nadja, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, wonderful location, amazing, friendly service, coffee after dinner would have been appreciated.....
John, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Adrienn, 7-night trip
Verified Expedia guest review

8/10 Very good

A great hotel, with superb staff, in a very walkable distance from the heart of Maspalomas. The areas for improvement are room cleaning, which is not thorough enough and significant parts of the hotel are looking tired, including the rooms.
Bryan Robert, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

Yin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

October 2021
Amazing hotel, beautiful food and great selection. Staff so friendly!
Emma, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible service and standard, NOT a 5 star hotel!
Our stay was pretty bad, we already got issues from day 1. Some Staff at the restaurant were very rude & didn’t know their own policy & were giving us different directions. When we asked about something they would shrugged & said “I don’t know”! One day we had to leave the gym because you can’t be more than 6. But we had booked via the reception & when we arrived there were only 2 other in the gym. The gym staff who was missing from her post for over an hour wouldn’t listen to us when she came back & threw us out! The hotel is run like a circus the staff have no idea & were working in different ways. When making a complain they promised to follow up & sort it out but then the next day it was forgotten. This is absolutely NOT a five star hotel. The rooms are very average & boring! The service is overall very poor. We even saw a cockroach once in the buffet. They keep the food under heat lamps & it makes it very dry. Breakfast was not so good either, not many choices & the eggs were not tasty! It’s also very loud & we kept waking up by the cleaners. We said we would order cleaning one hour before but they kept knocking on our door & there were no disturb sign anywhere in the room. We’ve been staying in few 5 star hotels nearby & the service & standard is totally different. This is the first & last time at the H10. Please don’t stay here, it will ruin your vacation!
Izabella, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Chay, 7-night trip
Verified Hotels.com guest review