6/10 Good
15 December 2024
Staycity Aparthotel
Car park extremely tight for anything other than a small car. Slots too small, and I was unable to turn up the ramp to the second level due to length of car.
Check in had charged my Credit Card a second time, even though I paid at time of booking. I was advised it would be 5 to 7 working days for a refund. Money can be taken immediately, but a week to get back. Good cash flow management for the hotel, if they did it with every guest.
Third bed in room was not made up, so had to request at reception, which they corrected promptly. Bathroom had no toilet lid, and no plug for the sink. Difficult to shave under running water. The room was clean, tidy and well equipped.
Probably would not return.
Verified traveller
1-night family trip
Verified Hotels.com guest review