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Leonardo Hotel Newcastle Quayside - formerly Jurys Inn

Photo gallery for Leonardo Hotel Newcastle Quayside - formerly Jurys Inn

Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing
Breakfast, lunch and dinner served, British cuisine
Lobby
Bar (on property)
Bar (on property)

Overview of Leonardo Hotel Newcastle Quayside - formerly Jurys Inn

VIP Access

Leonardo Hotel Newcastle Quayside - formerly Jurys Inn

4.0 star property
4-star hotel in Gateshead with restaurant and bar/lounge

7.8/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
South Shore Road, Gateshead, England, NE8 3AE
Main amenities
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Free newspapers in the lobby
  • Front desk safe
  • Laundry service
  • Restaurants and bar/lounge
  • Room service
  • Self parking
  • Self-serve laundry
For families
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Laundry facilities
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • On the riverwalk
  • Quayside - 3 min drive
  • St. James' Park - 10 min drive
  • Beamish Open Air Museum - 31 min drive
  • Stadium of Light - 25 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 17 min drive
  • Heworth Station - 5 min drive
  • Manors Station - 17 min walk
  • Newcastle Central Station - 22 min walk
  • Manors Station - 16 min walk
  • Central Station - 21 min walk
  • Central Station - 21 min walk

Restaurants

  • Pitcher & Piano Newcastle - 7 min walk
  • Sage Gateshead - 9 min walk
  • Greggs - 11 min walk
  • The Tyne Bar - 17 min walk
  • Brinkburn St Brewery Bar & Kitchen - 18 min walk

About this property

Leonardo Hotel Newcastle Quayside - formerly Jurys Inn

Located near a train station, Leonardo Hotel Newcastle Quayside - formerly Jurys Inn is a great choice for a stay in Gateshead. For a bite to eat, guests can visit Riverside Restaurant, which serves British cuisine and is open for breakfast, lunch and dinner. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 8.50 per night)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Banquet hall
  • Built in 2011
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility (selected rooms)
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Free cot/infant bed
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Connecting/adjoining rooms available

Special features

Dining

Riverside Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14 per person
  • Late checkout can be arranged for an extra charge of GBP 20 (subject to availability)

Parking

  • Self-parking costs GBP 8.50 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead
Jurys Inn Newcastle Quayside
Leonardo Hotel Newcastle Quayside formerly Jurys Inn
Leonardo Hotel Newcastle Quayside - formerly Jurys Inn Hotel

Frequently asked questions

Does Leonardo Hotel Newcastle Quayside - formerly Jurys Inn offer free cancellation for a full refund?
Yes, Leonardo Hotel Newcastle Quayside - formerly Jurys Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Leonardo Hotel Newcastle Quayside - formerly Jurys Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Leonardo Hotel Newcastle Quayside - formerly Jurys Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Leonardo Hotel Newcastle Quayside - formerly Jurys Inn?
Yes. Self-parking costs GBP 8.50 per night. Parking spaces may be limited.
What are the check-in and check-out times at Leonardo Hotel Newcastle Quayside - formerly Jurys Inn?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Leonardo Hotel Newcastle Quayside - formerly Jurys Inn?
Yes, Riverside Restaurant offers British cuisine.
What's the area around Leonardo Hotel Newcastle Quayside - formerly Jurys Inn like?
Leonardo Hotel Newcastle Quayside - formerly Jurys Inn is located by the river, a short 3-minute walk from BALTIC Centre for Contemporary Art and 4 minutes' walk from Gateshead Millennium Bridge. Travellers say that this hotel is in a good location.

Reviews

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.5/10

Amenities

7.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

4/10 Fair

We arrived and were told that WE may have a problem as their system was down. Thus no record of 3rd party booking even though i had all booking details to hand. Eventually and grudgingly gave us a room but wanted us to pay again. No apology all our fault that their system was down. Worst service ever.
Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always our fave thank you :)
Lucy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lynsey, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Leigh, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mary, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kelsa, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Dana, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Disappointing
Check in was nice and easy, reception staff very pleasant too. Stayed in room 344, good size room but as soon as we walked in to the bathroom there was a strong lingering smell of smoke/fags. We let the shower run and sprayed the room with the window open to try and air it out but 45 minutes later we started to smell it in the room as well which left us feeling rather ill. The glasses in the bathroom had some brown residue left in the bottom of the glass and the toilet was brown. We requested to switch rooms due to the smell which wasn’t an issue at all and reception was extremely helpful. The next room was a lot more adequate and cleaner with no smell. The only downside was that check out was at 11am and we had work men knock once and unlock the door while both of us as females were getting changed at half 10. Could they not have waited half an hour? Made us feel extremely unsafe as we used the inside lock which was clearly broken. Fine for 1 night stay but won’t be back in a hurry.
1-night family trip
Verified Hotels.com guest review