When you stay at 9 Hertford Street, you'll be in a fantastic location, only a five-minute walk from Hyde Park and Piccadilly. You'll have free perks such as WiFi and wired Internet. Bonuses such as washing machines, fridges and microwaves are in all apartments. Fellow travellers love the helpful staff. Public transportation is only a short walk: Green Park Underground Station is 6 minutes and Hyde Park Corner Underground Station is 7 minutes.
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free (2 total)
Service animals welcome
Food and water bowls available
Property amenities
Internet
Free WiFi
Parking and transport
Secured self parking on site (GBP 45 per day)
On-site parking options include a garage
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Espresso maker
Cookware/dishes/utensils
Coffee/tea maker
Toaster
Bedrooms
Premium bedding
Down duvet
Hypo-allergenic bedding
Egyptian cotton sheets
Bed sheets provided
Rollaway/extra beds: GBP 60.0 per day
Bathrooms
Shower
Hairdryer
Free toiletries
Towels provided
Living spaces
Fireplace
Living room
Dining room
Entertainment
55-inch smart TV with premium channels
Laundry
Washing machine
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Pet friendly
Pets stay free
2 total pets
Food and water bowls are available
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Soundproofing
Wheelchair-accessible (with limits)
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Safe
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Location highlights
In the city centre
In the historical district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
10 rooms
Individually decorated
Individually furnished
Access via exterior cooridors
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of GBP 95 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 8:00 PM and 8:00 AM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for GBP 60.0 per day
Rollaway beds are available for GBP 60.0 per day
Parking
Secured self-parking costs GBP 45 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
9 Hertford Street London
9 Hertford Street Aparthotel
9 Hertford Street Aparthotel London
Frequently asked questions
Does 9 Hertford Street offer free cancellation for a full refund?
Yes, 9 Hertford Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 9 Hertford Street?
Yes, pets stay for free, with a limit of 2 total. Food and water bowls are available.
Is parking offered on site at 9 Hertford Street?
Yes. Self-parking costs GBP 45 per day. On-site parking options include a garage.
Is an airport shuttle service offered by 9 Hertford Street?
Yes, an airport shuttle is available. The charge is GBP 95 per vehicle one-way.
What are the check-in and check-out times at 9 Hertford Street?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Does 9 Hertford Street have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a coffee maker and a toaster.
What's the area around 9 Hertford Street like?
9 Hertford Street is in London City Centre, a short 6-minute walk from Green Park Underground Station and 5 minutes' walk from Hyde Park.
9 Hertford Street Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 October 2024
The staff was very friendly and helpful.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Excellent place with everything needed for short or long stays. The location is very convenient, with plenty of dining options around.
Alexey
Alexey, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
This is a must stay!
This property is absolutely amazing! The staff are so kind and professional too from check in to check out. Our family of 4 stayed here for 3 nights in June. We stayed on the 1st floor. So much room for our family to spread out and not be on top of each other. Everything was very clean. You can tell they have put so much thought and care into every detail from the decorating to the added things they put in the kitchen, large bedroom and bathroom. The location is perfect too! So much is close by to walk to including Buckingham Palace. Neighborhood is very cute and clean. Very nice area! We will definitely recommend staying here to friends and we will definitely be back to stay here again. We found our home away from home when in London.
Jeff
Jeff, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 June 2024
Susannah
Susannah, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2024
Very friendly and responsive. We thoroughly enjoyed our stay. Definitely would go back in the future. Thanks so much!
Robert
Robert, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Wonderful property; exceptional location; fully equipped kitchen; safe neighborhood (I stayed alone); helpful but not intrusive staff; I shall definitely stay again!
Sonia
Sonia, 9-night trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Would definitely recommend
The staff was friendly and helpful, the room was clean and comfortable and the property was conveniently located.
Burton
Burton, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 June 2024
Very beautiful apartment, would highly reccomend
Gareth
Gareth, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 May 2024
I’d stay again
We stayed in apartment 402 for three nights during our time in London. For us the location was perfect. Just off the main road on a quiet street. This apartment, 402, was a bit dated and could use some new features. The carpet was stained and worn out and the furniture was old but it didn’t affect the stay. We cooked and used the kitchen everything worked just fine. The kitchen had a dishwasher and a washer dryer combo that we used too. The apartment has a huge balcony that is very nice but it connects to the apartment next door and there was no way to close it off. The unit had two huge TVs and we were even able to mirror our iPhone to the tv and watch Netflix on it. The staff was very friendly and helped us to the unit and even helped us when the safe locked us out. The unit is huge com To the hotel room our friends had and having a kitchen saved some money.
anthony
anthony, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2024
John
John, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
20 May 2024
Spacious
Great bed and linens and very quiet. Staff did everything to make our stay nice. The unit needs some work. Maybe get rid of the tired carpet and some paint
l
l, 4-night trip
Verified Expedia guest review
10/10 Exceptional
29 April 2024
Ricky
Ricky, 5-night trip
Verified Expedia guest review
8/10 Very good
7 April 2024
matthew
matthew, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
31 March 2024
Outstanding service. Convenient location for dining and shopping. Very comfortable suite.
matthew
matthew, 2-night trip
Verified Expedia guest review
4/10 Fair
23 March 2024
Run-down, average at best
Our stay was mediocre at best. The unit was much more run-down than I expected. The cabinets in the kitchen had lots of 'worn out' areas by the cabinet pulls. The couches/chairs were very warn and dirty looking. It has obviously not been update in a very long time. The carpet is worn. The bathroom is worn out too. Overall not very impressed w/the unit for the price. The younger man at the front desk seemed dismissive and unfriendly. The woman and older man we only saw once were friendly. Often the front desk was empty. Upon check-out I could not reach anyone. I sat in lobby for an hour at 10am - nobody came. I called the number repeatedly including 2 numbers that are on a business card located in lobby. Left voicemails and they were never returned. Nobody ever showed up.
Laura
Laura, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 March 2024
9 Hertford St
Great location, stayed for a treat for partners birthday.
Well appointed and clean, great staff.
Balcony was a bonus too.
Simon
Simon, 2-night trip
Verified Hotels.com guest review
2/10 Poor
13 March 2024
Alexander
Alexander, 1-night trip
Verified Expedia guest review
6/10 Good
1 March 2024
A bit disappointed on this occasion, bath plug wouldn’t operate and the bath wouldn’t drain when taking a shower. Wife was disappointed she couldn’t take a bath. From 9am each day there was constant banging which was extremely disturbing and annoying as a kitchen or something was being installed so constant non stop banging on walls. Very noisey due to windows having no sound insulation and cars beeping and lots of noise outside. We will be looking at other locations on our next stay in London and have cancelled our booking here for September
Craig
Craig, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 February 2024
Rahul
Rahul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 January 2024
Fantastic pied-a-terre
Fantastic. Huge (for London) one bed apartment for a quarter of the price of the grand hotels a couple of streets over. Location is brilliant, right in the middle of Shepherds market, so every bar and restaurant you can imagine. If we move back to London, this is where we’ll live. I have no idea how they do this for this price in this location.
Benjamin
Benjamin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2024
anton
anton, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 December 2023
Great location, clean and well equipped, friendly and helpful staff.
Gosia
Gosia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 October 2023
Won Seok
Won Seok, 4-night trip
Verified Hotels.com guest review
4/10 Fair
21 September 2023
Good location but not a “wonderful” property. Each apartment is different, so the experience likely varies accordingly. This apartment was tired with poor air conditioning and torn carpet. I would not stay again.