Novotel London Canary Wharf Hotel in London

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Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

UNESCO Sustainable Travel Pledge

4-star hotel with indoor pool, near O2 Arena

9.0/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

Pool

Free WiFi

Pet-friendly

Gym

Non-smoking

Air conditioning

40 Marsh Wall, London, England, E14 9TP

Main amenities

24-hour room service
Breakfast available
Business centre
Coffee shop/cafe
Daily housekeeping
Fitness centre
Indoor pool
Restaurants and bar/lounge
Rooftop terrace
Sauna
Terrace
UNESCO Sustainable Property

For families

Children stay free
Connecting/adjoining rooms available
Daily housekeeping
Private bathroom
Television
Terrace

Room options

About this area

What's nearby

In Canary Wharf
Thames River - 1 min drive
ExCeL Exhibition Centre - 12 min drive
Tower Bridge - 12 min drive
Liverpool Street - 16 min drive
London Stadium - 9 min drive
Tower of London - 16 min drive
London Bridge - 9 min drive
Westfield Stratford City - 10 min drive
The Shard - 19 min drive
St. Paul's Cathedral - 21 min drive

Getting around

London (LCY-London City) - 16 min drive
London (STN-Stansted) - 42 min drive
London (LTN-Luton) - 56 min drive
Heathrow Airport (LHR) - 66 min drive
Gatwick Airport (LGW) - 73 min drive
Shadwell Station - 5 min drive
Wapping Overground Station - 6 min drive
London Limehouse Station - 25 min walk
Heron Quays Station - 6 min walk
South Quay Station - 6 min walk
Canary Wharf Underground Station - 8 min walk

Restaurants

Obicà - 5 min walk
Yi Fang Taiwan Fruit Tea - 6 min walk
The Conservatory Bar - 1 min walk
Bagel Factory - 6 min walk
Hazev - 4 min walk

About this property

Novotel London Canary Wharf Hotel

Only 4.3 mi (7 km) from the airport, Novotel London Canary Wharf Hotel features a rooftop terrace and puts you within a 10-minute drive of London Bridge. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre, a sauna and a snack bar/deli. Fellow travellers say good things about the comfortable beds and helpful staff. Public transportation is only a short walk: Heron Quays Station is 6 minutes and South Quay Station is 6 minutes.

Languages

Danish, Dutch, English, French, German, Hungarian, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available through room service

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

313 rooms
Arranged over 39 floors

Arriving/Leaving

Check-in time from 3 PM until midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

Pets allowed*
Restrictions apply*

Internet

Free WiFi in public areas
Free WiFi in rooms

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast each morning (surcharge)
Restaurant
24-hour room service
Bar/lounge
Coffee shop
Snack bar/deli

Travelling with children

Children stay for free (see details)

Working away

Business centre
Computer station
Meeting rooms

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

An indoor pool
Built in 2016
Fitness centre
Rooftop terrace
Safe-deposit box at front desk
Sauna

Accessibility

Bathroom emergency pull cord
Grab bar near toilet
In-room accessibility (selected rooms)
Lift
Low-height worktop and sink
Raised toilet seat
Roll-in shower (selected rooms)
Wheelchair-accessible

Languages

Danish
Dutch
English
French
German
Hungarian
Italian
Portuguese
Romanian
Russian
Spanish

Room amenities

Be entertained

55-inch flat-screen TV
Digital TV channels

Home comfort

Air conditioning
Coffee/tea maker
Iron/ironing board

Sleep well

Bed sheets provided
Hypo-allergenic bedding
Soundproofed rooms

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer

Stay connected

Desk
Free WiFi
Phone

Connecting/adjoining rooms available
Daily housekeeping
In-room safe

Special features

Dining

Canary Coffee – On-site coffee shop.

BOKAN 37 – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.

BOKAN 38 – This cocktail bar only serves light fare. Open daily.

BOKAN 39 – On-site rooftop bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately GBP 25 per person

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). This property accepts credit cards. Cash is not accepted.

Also known as

Novotel London Canary Wharf Hotel

Novotel London Canary Wharf

Novotel London Canary Wharf (opening November 2016)

Novotel London Canary Wharf

Novotel London Canary Wharf Hotel Hotel

Novotel London Canary Wharf Hotel London

Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Does Novotel London Canary Wharf Hotel offer free cancellation for a full refund?

Yes, Novotel London Canary Wharf Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Novotel London Canary Wharf Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Novotel London Canary Wharf Hotel?

Yes, there's an indoor pool.

Are pets allowed at Novotel London Canary Wharf Hotel?

Yes, pets are welcome. There's a charge of GBP 25 per pet, per night.

What are the check-in and check-out times at Novotel London Canary Wharf Hotel?

You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

What is there to do at Novotel London Canary Wharf Hotel and nearby?

Novotel London Canary Wharf Hotel has an indoor pool and a sauna, as well as a fitness centre.

Are there restaurants at or near Novotel London Canary Wharf Hotel?

Yes, Canary Coffee offers international cuisine.

What's the area around Novotel London Canary Wharf Hotel like?

Novotel London Canary Wharf Hotel is a short 6-minute walk from Heron Quays Station and 4 minutes' walk from Thames River. Travellers say that this hotel is in a good location.

9.0

Superb

9.1/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.4/10

Eco-friendliness