Choose dates to view prices

Novotel London Canary Wharf Hotel

Exterior
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Executive Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Novotel London Canary Wharf Hotel

UNESCO Sustainable Travel Pledge

Novotel London Canary Wharf Hotel

4.0 star property
4-star hotel with indoor pool, near O2 Arena

9.0/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
40 Marsh Wall, London, England, E14 9TP
Main amenities
  • 24-hour room service
  • Breakfast available
  • Business centre
  • Coffee shop/cafe
  • Daily housekeeping
  • Fitness centre
  • Indoor pool
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Sauna
  • Terrace
  • UNESCO Sustainable Property
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Canary Wharf
  • Thames River - 1 min drive
  • ExCeL Exhibition Centre - 12 min drive
  • Tower Bridge - 12 min drive
  • Liverpool Street - 16 min drive
  • London Stadium - 9 min drive
  • Tower of London - 16 min drive
  • London Bridge - 9 min drive
  • Westfield Stratford City - 10 min drive
  • The Shard - 19 min drive
  • St. Paul's Cathedral - 21 min drive

Getting around

  • London (LCY-London City) - 16 min drive
  • London (STN-Stansted) - 42 min drive
  • London (LTN-Luton) - 56 min drive
  • Heathrow Airport (LHR) - 66 min drive
  • Gatwick Airport (LGW) - 73 min drive
  • Shadwell Station - 5 min drive
  • Wapping Overground Station - 6 min drive
  • London Limehouse Station - 25 min walk
  • Heron Quays Station - 6 min walk
  • South Quay Station - 6 min walk
  • Canary Wharf Underground Station - 8 min walk

Restaurants

  • Obicà - 5 min walk
  • Yi Fang Taiwan Fruit Tea - 6 min walk
  • The Conservatory Bar - 1 min walk
  • Bagel Factory - 6 min walk
  • Hazev - 4 min walk

About this property

Novotel London Canary Wharf Hotel

Only 4.3 mi (7 km) from the airport, Novotel London Canary Wharf Hotel features a rooftop terrace and puts you within a 10-minute drive of London Bridge. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre, a sauna and a snack bar/deli. Fellow travellers say good things about the comfortable beds and helpful staff. Public transportation is only a short walk: Heron Quays Station is 6 minutes and South Quay Station is 6 minutes.

Languages

Danish, Dutch, English, French, German, Hungarian, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 313 rooms
  • Arranged over 39 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • 24-hour room service
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Computer station
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • An indoor pool
  • Built in 2016
  • Fitness centre
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Sauna

Accessibility

  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible

Languages

  • Danish
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Hypo-allergenic bedding
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Dining

Canary Coffee – On-site coffee shop.
BOKAN 37 – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
BOKAN 38 – This cocktail bar only serves light fare. Open daily.
BOKAN 39 – On-site rooftop bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 25 per person

Pets

  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Does Novotel London Canary Wharf Hotel offer free cancellation for a full refund?
Yes, Novotel London Canary Wharf Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel London Canary Wharf Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel London Canary Wharf Hotel?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Canary Wharf Hotel?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per night.
What are the check-in and check-out times at Novotel London Canary Wharf Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel London Canary Wharf Hotel and nearby?
Novotel London Canary Wharf Hotel has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Novotel London Canary Wharf Hotel?
Yes, Canary Coffee offers international cuisine.
What's the area around Novotel London Canary Wharf Hotel like?
Novotel London Canary Wharf Hotel is a short 6-minute walk from Heron Quays Station and 4 minutes' walk from Thames River. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.1/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Ross, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Damian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lynne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Nikita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you
Went for an anniversary with my boyfriend. Loved it service was great and the view was so beautiful
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emanuel, 1-night trip
Verified Hotels.com guest review