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Novotel London West

4.0 star property
4-star hotel with 2 restaurants, near Eventim Apollo

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Novotel London West

Photo gallery for Novotel London West

Exterior
Terrace/patio
Minibar, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Overview of Novotel London West

7.6

Good

Property highlights

  • Pet-friendly
  • Free WiFi
  • Gym
  • Parking available
  • Laundry facilities
  • Restaurant
Map
1 Shortlands, Hammersmith, London, England, W6 8DR
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Business centre
  • 33 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
Feel at home
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Accessible

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds, Accessible

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room (Executive)

Minibar, in-room safe, desk, laptop workspace

Premier Room (Executive)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Hammersmith and Fulham
  • Kensington High Street - 12 min walk
  • Westfield London Shopping Centre - 25 min walk
  • Kensington Palace - 38 min walk
  • Natural History Museum - 39 min walk
  • Royal Albert Hall - 42 min walk
  • Olympia Conference and Exhibition Centre - 2 min drive
  • Thames River - 3 min drive
  • Stamford Bridge Stadium - 5 min drive
  • Kensington Gardens - 6 min drive
  • Imperial College London - 5 min drive

Getting around

  • Heathrow Airport (LHR) - 25 min drive
  • London (LTN-Luton) - 44 min drive
  • London (LCY-London City) - 61 min drive
  • Gatwick Airport (LGW) - 72 min drive
  • Kensington (Olympia) Station - 13 min walk
  • Kensington (Olympia) Underground Station - 15 min walk
  • London Shepherd's Bush Station - 22 min walk
  • Hammersmith Station - 6 min walk
  • Barons Court Underground Station - 7 min walk
  • West Kensington Underground Station - 12 min walk

Restaurants

  • McDonald's - 7 min walk
  • Novetel klasse restaurant - 1 min walk
  • The Craft Beer Co. Hammersmith - 6 min walk
  • The Gentlemen Baristas - 3 min walk
  • Leon - 7 min walk
Map

About this property

Novotel London West

When you stay at Novotel London West, you'll be a short five-minute drive from Natural History Museum and Kensington High Street. Guests can visit the fitness centre for a workout or grab a bite to eat at Artisan, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers say good things about the overall property condition. Public transportation is only a short walk: Hammersmith Station is 6 minutes and Barons Court Underground Station is 7 minutes.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Spanish

Sustainability

Sustainability practices

Electric car charging station
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 630 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:00 AM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (GBP 36 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 33 meeting rooms
  • Computer station
  • Conference space (53820 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Artisan – This restaurant specialises in international cuisine and serves lunch and dinner.
Aroma – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 21.75 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Covered self-parking costs GBP 36 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Novotel London West Hotel
Novotel London West
Accor London West
London Novotel
Novotel London West Hotel London
Novotel London West England
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Does Novotel London West offer free cancellation for a full refund?
Yes, Novotel London West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel London West?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Novotel London West?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel London West?
Yes. Self-parking costs GBP 36 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Novotel London West?
You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Novotel London West and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Novotel London West?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Novotel London West like?
Novotel London West is in Hammersmith and Fulham, a short 6-minute walk from Hammersmith Station and 12 minutes' walk from Kensington High Street.

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The room was spotless, will be returning again.
Angharad, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Ben, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kirsty, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Room cleaning not done second day.
Donald, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Great FOH terrible Housekeeping
The desk team were amazing and nothing was too much trouble for them. However twice when returning after a days work i found that the rooms had not been cleaned by housekeeping. Very poor service from the Housekeeping team.
Lee, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Not amazing for the price
Rooms are old and tired, not overly clean - stains on the sofa. Expensive for what you get, breakfast is average and expensive, and there are usually queues. Location is ok, but parking is also very expensive per day.
B, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, easily accessible from M4. Great view of London skyline and the room was great. The location was excellent near the station with the Piccadilly line making it easy to commute.
Samantha, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Close to hammersmith train station.
We got the room where we didn’t have the proper cooling so we asked for a portable room fan which helped us sleep but very noisy. Only good thing about the hotel is it’s very close to the Hammersmith train station(10 min walk)
Mahmood Ali, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jiabin, 6-night family trip
Verified Hotels.com guest review

8/10 Very good