Hard Rock Hotel Daytona Beach

Opt out of cleaning room but could of used fresh towels

Very disappointing stay at the Hard Rock Hotel. While we were there we were harassed by staff members who were saving chairs by the pool for their friends. We were also harassed by other patrons of the hotel because we held them accountable for following the Covid rules. While we were sitting by the pool a fight broke out just behind us. We asked for more towels and pillows and never received them. We ate dinner one night at the Sessions restaurant, the seafood in my husbands dinner tasted like it was boiled. It had no flavor. My salmon was cold and mushy. This was our first stay at this hotel and will be our last.

During this crazy COVID time we were very comfortable staying there where social distancing was taken seriously.

Beautiful ocean view room.

Prepare to be without maid service for the length of your stay, including calling for extra toilet paper, tissues (none in the room), clean towels. 2 people max. to an elevator. One of the elevators was not working. Entertainment was lousy. Valet staff over stretched and short in personnel. Lots of cost cutting; however, the price of a room is still expensive as compared with other hotels.

The hotel was beautiful! The cleanliness was amazing! Everyone wore masks in common areas.

You didn’t know they didn’t have maid service until checking in. With family of 5 you need maid service. You should at least discount the rate if you are not going to offer something or tell up front. Another family we went with had to get their room cleaned again before checking in because it had black hair all over it. Their are a lot of other hotels doing a lot more to keep clean, especially rooms.

Property is clean and new. Breakfast was very good a little pricey but was still good. Pool was very good and so was the spa. Beach very clean.

Everything was just absolutely perfect. Great staff. Great rooms. Amazing facilities Will come back for sure

I reserved a room for me and 3 kids it was advertised as 2 beds and it said sofa bed under the more information tab never said upon request and when i called about it HOTELS.COM employee said the website or app i was using said only uner request is that available zo she called the hotel tbey said they were all sold out and had no way of getting another room or sofa bed or cot so i got bamboozled. Tbe exhaust fan in bathrooms didn't work. I had issues with the keys a couple times. Parking was a pain cause i had to park so far away i would've been able to hear anything going off incase of an emergency. Everything that went wrong was of a small significance but more than one thing went wrong so it wasn't a very good stay.