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DoubleTree by Hilton New York Times Square West

4-star hotel with 2 bars/lounges, near Times Square

From
€189

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  • Standard Room, 1 King Bed, Non Smoking - Bathroom
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing Access) - Bathroom
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1 / 38Hotel Bar
350 W 40th St, New York, 10018, NY, United States of America
7.0.Good.
  • I was thinking I had booked the East side but clearly was reminded upon check-in I was on…

    Apr 11, 2021

  • Very central to everything. Subway station up 40th street was ideal.

    Feb 17, 2020

See all 3,471 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton), Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transport options
  • Parking available
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 612 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Midtown
  • American Lyric Theater - 3 min walk
  • Times Square - 5 min walk
  • St. James Theatre - 7 min walk
  • Shubert Theatre - 8 min walk
  • Hammerstein Ballroom - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, City View
  • Premium Room, 2 Double Beds, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, View (Freedom Tower View)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)
  • Room, 1 King Bed, Accessible (Roll-in Shower)
  • Room, 1 King Bed, Accessible, City View (Hearing)

What’s around

Landmarks

  • In Midtown
  • American Lyric Theater - 3 min walk
  • Times Square - 5 min walk
  • St. James Theatre - 7 min walk
  • Shubert Theatre - 8 min walk
  • Hammerstein Ballroom - 8 min walk
  • Richard Rodgers Theatre - 10 min walk
  • Minskoff Theater - 10 min walk
  • Lunt-Fontanne Theatre - 11 min walk
  • Broadway - 11 min walk
  • Town Hall - 11 min walk

Getting around

  • LaGuardia Airport (LGA) - 14 min drive
  • John F. Kennedy International Airport (JFK) - 22 min drive
  • Liberty Intl. Airport (EWR) - 19 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • Penn Station - 11 min walk
  • New York W 32nd St. Station - 15 min walk
  • Grand Central - 42 St. Station - 19 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • 42 St. - Bryant Pk. Station - 9 min walk
  • 34 St. - Penn Station - 9 min walk
map
See on map
350 W 40th St, New York, 10018, NY, United States of America

At a glance

Hotel size

  • This hotel has 612 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 1 per room (up to 25 lbs)
  • Food and water bowls available

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (USD 75 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 900
  • Conference space size (meters) - 84
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.

Fees & policies

Refundable depositPay at property

  • Deposit: USD 100 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • WiFi is available in public areas for USD 9.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 14.95 per night (rates may vary)
  • Wired Internet access is available in public areas for USD 9.95 per day (rates may vary)
  • Breakfast costs between USD 22.00 and USD 30.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Valet parking costs USD 75 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • DoubleTree Hilton New York Times Square West Hotel
  • DoubleTree Hilton Times Square West Hotel
  • DoubleTree Hilton New York Times Square West
  • DoubleTree Hilton Times Square West
  • DoubleTree by Hilton New York Times Square West 
  • DoubleTree Hilton Times Squar
  • DoubleTree by Hilton New York Times Square West Hotel
  • DoubleTree by Hilton New York Times Square West New York
  • DoubleTree by Hilton New York Times Square West Hotel New York

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton New York Times Square West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 75 per day.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Tranzit offers American cuisine. Nearby restaurants include Oovina (3-min walk), The Polynesian (3-min walk), and Tavola (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
  • DoubleTree by Hilton New York Times Square West has 2 bars and a fitness center.
7.0.Good.
  • 6.0.Good

    Beds are too small

    The 2 beds were not double beds as described, but just full beds therefore too small for 4 persons.

    Gianni, 1 night family trip, Dec 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location, food is very good, staff are extremely friendly and helpful

    4 night family trip, Nov 21, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    New york nov 2019

    We had a great enjoyable stay here , hotel very close to time square and shopping area . Beds fantastic , spotlessly clean rooms but quite small ok for our length of stay . Very busy hotel . Staff always on duty and willing to help whether it to hold a door open, call a lift for you or advise you on your stay couldn't have been more helpful.

    valerie, 3 night family trip, Nov 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    The lifts were very slow and I could hear the noise of the lift during the night but it wasn’t a big problem

    6 night family trip, Oct 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    Mediocre quality/price ratio

    Perfect location but we weren’t impressed by the service and the internet in our room. Probably because the room is in between the elevators. The first day they only made our room when we called for it in the afternoon. Good idea with the welcome cookie but we only got it when we asked for it. Great rooftop bar.

    Carla, 4 night trip with friends, Oct 14, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    My stay, with my wife ran from 09/26 to 01/10 . We were given the room 2001 , about 2 meters from the ice-cube machine( very noisy whatever the moment of the day and the night) and we were not advised of it .No-one of your staff members found a way for reducing this inconvenient .I was about to negociate a discount with your manager and finally I didn't do it . The fact being that we do not intend to come back to our hotel.

    cadiou, 5 night romance trip, Sep 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Good location. Staff was excellent. Stayed on 25th floor and on Friday and Saturday they had a DJ in the roof bar which was on the 36th floor and it was impossible to sleep until it stopped at 4am.

    6 night family trip, Sep 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Faculty charge of 32 usd charged but no water was provided

    2 night family trip, Aug 24, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The room is very small, there is no refregerator , or water. One shampoo, one conditioner was in the bath room for 3 adults and one child.

    1 night family trip, Aug 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great hotel but area around it not great

    Lovely stay hotel is great staff are friendly and helpful rooms are great rooftop bar is lovely. I have stayed at a double tree Hilton on Times Square 43 rd and I thought I had booked that one, I was not disappointed, however the area around this hotel was not great, I felt uneasy after dark it’s around port authority, nothing happened but the area didn’t appeal to me

    michelle, 3 night trip, Jul 9, 2019

    Verified Hotels.com guest review

See all 3,471 reviews