Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

citizenM New York Times Square

4-star4 stars
218 West 50th Street, New York, NY, 10019, United States of America

4-star hotel with 2 bars/lounges, near Broadway Theatre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff was extremely friendly, helpful and professional. The location is ideal and the…Oct 2, 2020
  • Great spot, comfy, fun, central. Coffee needs to improve! Sep 6, 2019

citizenM New York Times Square

from €90
  • King Room
  • King Room - City View

What’s around citizenM New York Times Square

Landmarks

  • In Midtown
  • Broadway Theatre - 3 min walk
  • Gershwin Theater - 3 min walk
  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Broadway - 6 min walk
  • Top of the Rock - 7 min walk
  • Rockefeller Center - 7 min walk

Getting around

  • John F. Kennedy Intl. Airport (JFK) - 41 min drive
  • Liberty Intl. Airport (EWR) - 33 min drive
  • LaGuardia Airport (LGA) - 29 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Caldwell, NJ (CDW-Essex County) - 27 min drive
  • New York W 32nd St. Station - 19 min walk
  • New York Penn Station - 20 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • 49th St. Station - 5 min walk
  • 50 St. Station (Broadway) - 5 min walk
  • 7 Av. Station (E 53rd St.) - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch Smart TV
  • Digital TV channels
  • Tablet computer
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

CanteenM grab and go - Onsite buffet restaurant. Open 24 hours.

CloudM - Onsite bar. Open daily.

citizenM New York Times Square’s small print

Also known as

  • citizenM Hotel New York Times Square
  • citizenM New York Times Square
  • citizenM New York Times Square Hotel
  • citizenM Times Square Hotel
  • citizenM Times Square
  • citizenM New York Times Square Hotel
  • citizenM New York Times Square New York
  • citizenM New York Times Square Hotel New York

Policies

State tax ID - MRMDUS33

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Parking is available nearby and costs USD 45 per day

To-go breakfast is offered for an extra charge of USD 9.95 per person (approximately)

WiFi is available in guestrooms for USD 0 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for citizenM New York Times Square

  • Does citizenM New York Times Square offer free cancellation for a full refund?
    Yes, citizenM New York Times Square does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at citizenM New York Times Square?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at citizenM New York Times Square?
    Sorry, there's no onsite parking at citizenM New York Times Square.
  • Are pets allowed at citizenM New York Times Square?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at citizenM New York Times Square?
    You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near citizenM New York Times Square?
    Yes, there's an onsite restaurant, CanteenM grab and go. Nearby restaurants include E&E Grill House (3-min walk), Pigalle (3-min walk), and Gallagher's Steakhouse (3-min walk).
  • Is there an onsite casino at citizenM New York Times Square?
    No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.

Recent reviews

Exceptional 9.4 From 1,674 reviews

Exceptional 10.0
Liked the common areas, as well as roof top. Rooms are small but quite cozy
ie3 night trip
Exceptional 10.0
Loved it
Great location, comfortable room, really friendly and helpful staff.
ieOther trip
Very Good 8.0
It was small room but it was good enough since we were not there for long and we spent all day seeing the city. Great great location.
us3 night trip
Very Good 8.0
Small room, king size bed awesome shower
Tough time to stay in the city. NO guests unless registered which makes you a bit more comfortable. Food was limited but marginal. Convenient to most things midtown.
Richard, us2 night business trip
Exceptional 10.0
Great Stay for five nights!
My wife and I stayed here while we had the hardwood floors replaced in our apartment. Its location is super convenient being directly by the #1 subway station. Also there is an excellent Olive Garden a five minute walk nearby. The room's ambience was excellent and there was enough space to work, sit and watch TV, and the bed was super comfortable. The staff was very friendly and enthusiastic. We will recommend it to any friend/relatives.
Frederick, us4 night family trip
Very Good 8.0
Excellent hotel and customer service TV malfuncti
I thought I had booked a room with all three windows overseeing the city but it was only the side window and that was ok. The room was very clean I still brought Lysol to disinfect for extra precaution. We were allowed two movies a night. We watched 1 and the tv started with acting up, no volume and than died. I called the lobby and was told they would out a ticket and have it resolve right away. We waited 30 min and nothing we went to sleep, the next day we wanted to watch the movie we try again and the issue had not been resolved bc the tv was still acting up. It was a big disappointment for us.
Alvaro, us1 night trip
Very Good 8.0
Please stop using certain chemicals
The concierge, though at the beginning gave me the impression of being surprised by my arrival, was extremely helpful and proactive. I had 2 issues though: one was that the first time I took the elevator to my room I was able to get to either one level down the 14th or the next levels up though I believe that it was more a defect of the elevator reading my keycard, though the major issue I have encountered was the strong scent of my room which was not pleasant at all and honestly did not allow me to rest completely, as I am very sensitive to this type of chemicals
Alessandro, us1 night trip
Very Good 8.0
Much smaller than anticipated but overall great visit. Clean, affordable and many COVID-19 precautions.
us1 night trip
Exceptional 10.0
Excellent experience!
Incredible location for the price! They cleaned our room everyday!
us3 night trip
Very Good 8.0
November in NYC
The check-in was easy. I was helped through the process and quickly made it to my room. The room itself was clean and cozy. It was a bit small, my gf just got extra cozy. We did order a drink from the bar, but you also have to order a food item (NY Law.) I kind of expected a better view from my room, but I can't complain. Only real issue was parking, there was none on premises, but they were kind enough to help me find some. I'll definitely be back here. Location, ease of access, customer service, and vibes were great.
Govanni, us1 night trip

citizenM New York Times Square