Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

citizenM New York Times Square

4-star4 stars
218 West 50th Street, New York, NY, 10019, United States of America

4-star hotel with 2 bars/lounges, near Broadway Theatre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New York State may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The staff was extremely friendly, helpful and professional. The location is ideal and the…Oct 2, 2020
  • Great spot, comfy, fun, central. Coffee needs to improve! Sep 6, 2019

citizenM New York Times Square

from €99
  • King Room
  • King Room - City View

What’s around citizenM New York Times Square

Landmarks

  • In Midtown
  • Broadway Theatre - 3 min walk
  • Gershwin Theater - 3 min walk
  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Broadway - 6 min walk
  • Top of the Rock - 7 min walk
  • Rockefeller Center - 7 min walk

Getting around

  • John F. Kennedy Intl. Airport (JFK) - 43 min drive
  • Liberty Intl. Airport (EWR) - 32 min drive
  • LaGuardia Airport (LGA) - 30 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 19 min walk
  • New York Penn Station - 20 min walk
  • Grand Central - 42 St. Station - 21 min walk
  • 49th St. Station - 5 min walk
  • 50 St. Station (Broadway) - 5 min walk
  • 7 Av. Station (E 53rd St.) - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • New York State may have travel restrictions in place, including self-quarantine, due to COVID-19.
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch Smart TV
  • Digital TV channels
  • Tablet computer
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

CanteenM grab and go - Onsite buffet restaurant. Open 24 hours.

CloudM - Onsite bar. Open daily.

citizenM New York Times Square’s small print

Also known as

  • citizenM Hotel New York Times Square
  • citizenM New York Times Square
  • citizenM New York Times Square Hotel
  • citizenM Times Square Hotel
  • citizenM Times Square
  • citizenM New York Times Square Hotel
  • citizenM New York Times Square New York
  • citizenM New York Times Square Hotel New York

Policies

State tax ID - MRMDUS33

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Parking is available nearby and costs USD 45 per day

To-go breakfast is offered for an extra charge of USD 9.95 per person (approximately)

WiFi is available in guestrooms for USD 0 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for citizenM New York Times Square

  • Does citizenM New York Times Square offer free cancellation for a full refund?
    Yes, citizenM New York Times Square does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at citizenM New York Times Square?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at citizenM New York Times Square?
    Sorry, there's no onsite parking at citizenM New York Times Square.
  • Are pets allowed at citizenM New York Times Square?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at citizenM New York Times Square?
    You can check in from 2:00 PM to midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near citizenM New York Times Square?
    Yes, there's an onsite restaurant, CanteenM grab and go. Nearby restaurants include E&E Grill House (3-min walk), Pigalle (3-min walk), and Gallagher's Steakhouse (3-min walk).
  • Is there an onsite casino at citizenM New York Times Square?
    No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.

Recent reviews

Exceptional 9.4 From 1,647 reviews

Exceptional 10.0
Liked the common areas, as well as roof top. Rooms are small but quite cozy
ie3 night trip
Exceptional 10.0
Loved it
Great location, comfortable room, really friendly and helpful staff.
ieOther trip
Good 6.0
I knew it was small but I didn’t think it was going to be this small! The toilet and shower are practically in the room separated by a glass door... I mean, no privacy at all. The sink is tiny and the mirror is small. Why can’t you have a full body mirror put behind the door?! Location
Rejane, us4 night family trip
Exceptional 10.0
Well situated in midtown. Very close to my office which makes it perfect for you visiting only when I need to be in town on business
Jay, us1 night business trip
Very Good 8.0
the room was pretty clean, but the bathroom they really meed to put a little extra in them . sooo plain and doesnt smell.good.
us1 night trip
Exceptional 10.0
Excellent Place to Stay
Best place to stay in NYC it’s very clean, the service is excelente. The city view was stunning and you can control everything with a tablet. You can walk to Times Square and it’s a very safe area. The bar has excellent drinks but due to Covid 19 you have to order an entry if you want to have drink but that’s everywhere you go because it’s a governor order. I highly recommend this place !!
Diana, us3 night trip with friends
Exceptional 10.0
This was my 3rd time staying at Citizen M, and even though Covid might have changed a few things (and justifiably so), I still thought the hotel and everything about the experience was amazing. Can’t wait to go back.
Casi, us2 night trip
Exceptional 10.0
I’d rate my stay a 9/10
Great trip, excellent service. Only negatives are they were out of face towels one day so they had to give us larger towels to use instead and they changed tv service providers while we were there so we were without television for about 8 hours. Other than that the stay was excellent.....clean room, great service, friendly employees, etc.
Jeremy, us2 night trip
Good 6.0
ts was nice but TV was lagging and volume dint
Had trouble getting the volume on the TV to work in the movie was lagging. I was there for a one night . I was not offered any credit after contacting . Whatever
Michael, us1 night trip
Exceptional 10.0
Best Hotel Service Ever!!!!!!!!!!!!!
Everything was amazing the room service, they way the employees treat you, how helpful they are, and the hotel itself looked very nice and clean and extremely sanitized i want to reccomend this to anyone who decides to book a hotel go to this one right here
Armani, us3 night trip with friends

citizenM New York Times Square

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