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All properties in San Bartolome de Tirajana, Canary Islands, Spain

Hotel Riu Palace Palmeras - All Inclusive

All-inclusive property with 2 restaurants, near Yumbo Shopping Center

  • Free WiFi
From
€164

Image gallery

  • Lobby Lounge
  • Lobby Lounge
  • Outdoor Pool
  • Poolside Bar
  • Lobby Lounge
Lobby Lounge. Image 1 of 35.
1 / 35Lobby Lounge
9.4.Exceptional.
  • I would highly recommend this hotel. The location is ideal for the beach and shopping. The selection of food and drinks is second to none. The staff are so helpful and…

    Jul 15, 2020

See all 28 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 274 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Free children's club

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Private bathroom

What’s around

  • Yumbo Shopping Center - 8 min walk
  • Maspalomas Dunes - 18 min walk
  • English Beach - 9 min walk
  • Maspalomas Golf Course - 35 min walk
  • Paseo Costa Canaria - 3 min walk
  • El Salvador Ecumenical Temple - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, Balcony
  • Double Room, Balcony, Garden View
  • Double Room, Balcony, Sea View
  • Grand Double Room, Balcony

What’s around

Landmarks

  • Yumbo Shopping Center - 8 min walk
  • Maspalomas Dunes - 18 min walk
  • English Beach - 9 min walk
  • Maspalomas Golf Course - 35 min walk
  • Paseo Costa Canaria - 3 min walk
  • El Salvador Ecumenical Temple - 7 min walk
  • Kasbah Shopping Center - 10 min walk
  • CITA Shopping Center - 11 min walk
  • Playa de Cochino - 15 min walk
  • Playas del Veril - 18 min walk
  • Maspalomas Lighthouse - 2.8 mi / 4.4 km

Getting around

  • Gran Canaria Airport (LPA) - 28 min drive
map

At a glance

Size

  • 274 rooms
  • Arranged over 8 floors

Arriving/leaving

  • Check-in time 1:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Pool umbrellas

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Garden
  • Terrace

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Kids club

Entertainment
  • Onsite live performances

Not included
  • Gratuities

Dining

Main Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fusion restaurant - This theme restaurant specializes in fusion cuisine and serves dinner only. Reservations are required. Open daily.

Lobby bar - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Lounge bar - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Grill - This bar specializes in barbecue and serves breakfast and lunch. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Riu Palmeras
  • Hotel Riu Palace Palmeras All Inclusive
  • Hotel Riu Palace Palmeras - All Inclusive All-inclusive property
  • Hotel Riu Palmeras San Bartolome de Tirajana
  • Riu Hotel Palmeras
  • Riu Palmeras
  • Riu Palmeras Hotel
  • Riu Palmeras San Bartolome de Tirajana
  • Riu Palmeras All Inclusive
  • Hotel Riu Palmeras
  • Hotel Riu Palace Palmeras - All Inclusive Hotel

Optional extras

Babysitting/childcare is available for an extra charge

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the fitness facility.

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Riu Palace Palmeras - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Riu Palace Palmeras - All Inclusive.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 1:00 PM - midnight. Check-out time is 11:00 AM.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and fusion cuisine. Nearby restaurants include Restaurante Los Porches (6-min walk), Ciao Ciao (7-min walk), and Aquario Restaurante & Pizzeria (7-min walk).
  • Have fun with activities like cycling, scuba diving, and windsurfing, and practice your swing at the nearby golf course. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 3 bars and a fitness center. Hotel Riu Palace Palmeras - All Inclusive also has a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    muy buena experiencia

    Muy buen hotel. El personal muy amable y profesional. Habitaciones limpias, tranquilidad... También buena idea si se va con niños, aunque no hay tanta animación como en otros rius

    Mariano, 2 night family trip, Aug 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    El hotel me ha gustado mucho en general, los empleados siempre con buen trato. Es un hotel tranquilo

    Atteneri, 6 night family trip, Aug 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Un verdadero palace

    Felicitar sobre todo a su personal, atentos, amables y efectivos

    Minerva, 2 night family trip, Aug 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Es quinta vez que me hospedo en el Riu Palace Palmeras, la primera después de la reforma. El hotel tiene una ubicación inmejorable, justo al lado de las playas del Inglés y de Maspalomas. En mi opinión, las mejores de Canarias. Tiene un paseo con vistas directas a las dunas de Maspalomas. ¡Espectaculares! El hotel tiene un encanto especial y ha quedado muy bonito. Accesible, con buenas zonas comunes, restaurantes, bares y las habitaciones están reformadas con muy buen justo. En cuanta al personal: El jefe de recepción muy profesional y amable, los recepcionistas muy agradables y te ayudan en todo. El botones, Fran, muy servicial y polivalente. Las camareras de piso dejan las habitaciones súper limpias y cuidadas. El personal de bar y comedor eficiente y afable. La piscinera y los socorristas siempre velan por el bienestar de todos/as. Así que en cuento al personal, les pongo un sobresaliente. La comida variada y muy rica. El protocolo de prevención y seguridad frente a la COVID muy estructurado. Se respeta al máximo y te sientes muy seguro en todo momento. Como mejora, sugiero a la cadena cambiar las pulseras de plástico por unas de telas. Me quedé con mis dos hijos pequeños y, a veces, pueden ser peligrosas. En definitiva, recomiendo el hotel y, sin duda, volveré porque siempre consigo disfrutar de mis vacaciones y desconectar de la rutina… El contexto te lo permite hacer fácilmente. ¡Enhorabuena por la magnífica reforma y por el personal que forma parte del hotel!

    Tana, 6 night family trip, Aug 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Una buena experiencia,hotel fabuloso y muy buen trato.Falta animación sobre todo vida,

    rosa maria, 5 night trip, Aug 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Una auténtica pasada

    Nos ha gustado tanto que hemos aumentado la estancia de 6 a 15 dias. Todo increible

    José, 5 night family trip, Jul 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Experiencia a repetir

    Habitación amplia y muy limpia. Comida excelente. Personal muy amable.

    7 night family trip, Jul 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lo único q tengo q qué decir es que la habitación era un poco ruidosa me la dieron justo enfrente del cuarto de las señoras de la limpieza y hacía mucho ruido y me despertaban muy temprano evidentemente están haciendo su trabajo y es respetable pero es muy molesto. Por lo demás encantada el personal de 10 y en general muy bien.

    María del Pilar, 6 night family trip, Jul 16, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Todo muy bien salvo en botones de la recepción, un tipo demasiado "simpático" y demasiado confianzudo. No pega con la categoría del hotel.

    Javier, 1 night trip, Jul 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Dommage que la nourriture ne soit pas à la hauteur des autres prestations

    7 night romance trip, Nov 9, 2019

    Verified Expedia guest review

See all 28 reviews