Hotel Riu Papayas - All Inclusive, nestled near Yumbo Shopping Center in Playa del Ingles, offers a vibrant getaway with a free breakfast buffet and lively concerts. Enjoy the beach volleyball court or unwind by the poolside bar while taking advantage of fitness classes and cycling activities.
Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
What's nearby
Kasbah Shopping Center - 8 min walk - 0.8 km
Paseo Costa Canaria - 10 min walk - 0.9 km
Yumbo Shopping Center - 12 min walk - 1.0 km
English Beach - 12 min walk - 1.0 km
CITA Shopping Center - 19 min walk - 1.6 km
Getting around
Las Palmas (LPA-Gran Canaria) - 29 min drive
Free beach shuttle
Restaurants
Restaurante Hotel Waikiki - 2 min walk
Greek Village - 6 min walk
Restaurante Jardin Del Sol - 2 min walk
Lounge Bar, Gran Canaria Princess - 3 min walk
Kölsches Eck - 4 min walk
About this property
Hotel Riu Papayas - All Inclusive
Hotel Riu Papayas - All Inclusive features a free children's club and puts you within a 15-minute walk of Yumbo Shopping Center and English Beach. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. A poolside bar, a fitness centre and a children's pool are other highlights at this all-inclusive hotel. Fellow travellers say good things about the overall property condition.
All-inclusive
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Land activities
Fitness facilities
Volleyball
Children's club
Entertainment
On-site entertainment and activities
On-site live performances
At a glance
DONE
Hotel size
468 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Free off-site parking nearby
Street parking available
DONE
Off-site
Free beach shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Snack bar/deli
Water dispenser
Travelling with children
Free children's club
Children's pool
Water slide
Playground
Babysitting (surcharge)
Splash pad
What to do
Free beach shuttle
Fitness classes
Beach volleyball
Concerts/live shows
Evening entertainment
Beach nearby
Bike rentals nearby
Golfing nearby
Horse riding nearby
Kayaking nearby
Windsurfing nearby
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Free beach shuttle
Bike hire
Beach sunloungers
Beach umbrellas
Bike storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Water slide
Splash pad
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
On-site venue – This buffet restaurant serves breakfast, lunch, dinner and light fare.
Asian restaurant – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Spanish restaurant – This theme restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required. Open daily.
Lobby bar – This lobby lounge only serves breakfast. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H-35/1/0000230
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Hotel Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive Hotel
Riu Papayas San Bartolome de Tirajana
Riu Papayas Bartolome Tirajan
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas
Riu Papayas All Inclusive
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas - All Inclusive Hotel
Hotel Riu Papayas - All Inclusive San Bartolomé de Tirajana
Frequently asked questions
Does Hotel Riu Papayas - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Papayas - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Papayas - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Riu Papayas - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Papayas - All Inclusive?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Riu Papayas - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Riu Papayas - All Inclusive and nearby?
Have fun with on-site activities such as volleyball and cycling. Additional recreation on-site includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a water slide and a fitness centre. Hotel Riu Papayas - All Inclusive also has a garden and a splash pad.
Are there restaurants at or near Hotel Riu Papayas - All Inclusive?
Yes, there are 3 on-site restaurants, featuring Asian cuisine.
Does Hotel Riu Papayas - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Papayas - All Inclusive like?
Hotel Riu Papayas - All Inclusive is a short 11-minute walk from Yumbo Shopping Center and 12 minutes' walk from English Beach.
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Reviews
Hotel Riu Papayas - All Inclusive Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.4
Location
9.0
Staff & service
8.2
Property conditions & facilities
Popular mentions
Food
Restaurant
Service staff
Drinks
Room
Entertainment
Bed
Shower
Lunch
Reviews
Verified
10/10 Exceptional
12 Nov 2025
Peaceful get away
Dwayne
Dwayne, 4-night trip
Verified
4/10 Fair
2 Feb 2026
Average food
Credit card payment - A tourist trap!
Rooms ok and clean
Peter
Peter, 7-night trip
Verified
10/10 Exceptional
20 Feb 2025
All inclusive hotel makes your holiday more comfortable and save time considering where to eat… definitely recommend!
Hai Ying
Hai Ying, 4-night trip
Verified
6/10 Good
17 Feb 2026
Small things that could have been done better: for example, the shower gel wasn't refilled unless requested, the sheets weren't changed unless requested, and advance requests weren't taken into account at all. However, the room and the hotel were clean and the food was quite good.
Aapo
Aapo, 7-night trip
Verified
10/10 Exceptional
30 Jan 2025
Good Holiday
Very nice hotela and good service. The whole staff was exceptionally friendly and caring.
Jyrki
Jyrki, 7-night trip
Verified
10/10 Exceptional
23 Aug 2023
Clean. Excellent service and staff very helpful and friendly.
Priyan
Priyan, 6-night trip
Verified
8/10 Very good
12 Nov 2023
Great stay - poor gym.
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
Martin
Martin, 6-night trip
Verified
8/10 Very good
10 Nov 2024
Pleasant stay could have better drinks selection
The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
Daniel
Daniel, 5-night trip
Verified
10/10 Exceptional
2 Jun 2024
I could not fault this hotel. We had a fab stay!
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Sarah
Sarah, 7-night trip
Verified
6/10 Good
13 Nov 2024
False impression
We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
Waldemar
Waldemar, 7-night trip
Verified
6/10 Good
26 Dec 2024
Noisy cleaners
The hotel was ok but every single morning between 8am & 830am the cleaners were shouting to each other down the corridors, they were rhe nousiest cleaners ever . We was woken up they banfed on the door , got you up and then when you went for breakfast they didnt come back for hours later even though they had woken you up.
The last thing a person on holiday wants us being woken up early in the morning.
No card to say do not disturb.
They did an Asian night in a seperate restaurant that was superb.
The Desserts were poor considering the good food for the main.
The same desserts every single night , just a different colour, same flavour every night .
This lets the food side down.
Rest was ok
Derek
Derek, 5-night trip
Verified
10/10 Exceptional
24 Feb 2026
Very good hotel. Very clean. Didn't feel too busy (even though it was full). There staff were amazing, not one person doesn't go out of there way to help or day hello. Food was fairly good for a buffet. Zhu restaurant is a must. There are better Riu hotels close by, but Papayas was still great.
Kerry
Kerry, 7-night trip
Verified
10/10 Exceptional
9 Aug 2025
Lovely hotel. Good food and drink options. Lovely staff. Would stay again
Tania
Tania, 3-night trip
Verified
10/10 Exceptional
20 Dec 2023
Excellent place. Everything was clean and hotel is nice.
Jenni
Jenni, 7-night trip
Verified
8/10 Very good
24 Mar 2025
Great staff
Beverly
Beverly, 7-night trip
Verified
10/10 Exceptional
8 Apr 2025
It was amazing.
Verified traveller
1-night trip
Verified
10/10 Exceptional
12 Nov 2023
Very nice hotel, only the food could use some more variation.
Michaël
Michaël, 10-night trip
Verified
10/10 Exceptional
24 Nov 2024
Werry nice
Werry nice
Lars
Lars, 2-night trip
Verified
8/10 Very good
22 Jul 2025
Lot's of choice with the food.
Room nice size and beds comfy.
Drink option ok
Staff friendly and helpful.
Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.
Yvonne
Yvonne, 4-night trip
Verified
10/10 Exceptional
24 Oct 2024
It was great
Chinmay
Chinmay, 4-night trip
Verified
10/10 Exceptional
26 May 2025
Benefits: parking on the site for free.
Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
Margaryta
Margaryta, 4-night trip
Verified
10/10 Exceptional
2 May 2023
Very good overall.
Playground for kids not well positioned.
Carmelo Perez
Carmelo Perez, 3-night trip
Verified
8/10 Very good
22 Feb 2023
Lovely hotel
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together.
That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
Kerry
Kerry, 7-night trip
Verified
4/10 Fair
16 Sept 2024
Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge
Angela
Angela, 1-night trip
Verified
8/10 Very good
13 May 2024
Very high standard with few issues
The hotel is very high standard. Two things were disappointing
1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice.
2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper