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Hotel l'Octroi

3.0 star property
Carcassonne hotel with spa and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel l'Octroi

Terrace/patio
Front of property
Family Room
Terrace/patio
Pool views

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • Spa
    Spa
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Beach sunloungers
  • Beach towels
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • Bar/lounge
  • Room service
  • Babysitting
  • Terrace
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is €71
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
  • 16 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Large

Large

Large

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Large Deluxe

Large Deluxe

Large Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Small

Small

Small

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 11.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
  • 18 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Medium

Medium

Medium

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

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Pool
Spa
Pet-friendly
Parking available
8.6 out of 10, Excellent, (492)
The price is €70
includes taxes & fees
24 Nov - 25 Nov
Hôtel Montmorency
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About the area

Map
143 Rue Trivalle, Carcassonne, AUDE, 11000

What's nearby

  • Château Comtal - 4 min walk - 0.4 km
  • Narbonnaise Gate - 5 min walk - 0.4 km
  • Historic Fortified City of Carcassonne - 5 min walk - 0.5 km
  • Le Musée de la Torture de Carcassone - 8 min walk - 0.7 km
  • Theatre Jean Deschamps - 9 min walk - 0.8 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 70 min drive
  • Couffoulens Station - 10 min drive
  • Pomas Station - 17 min drive
  • Carcassonne Station - 25 min walk

Restaurants

  • ‪Le Saint Jean - ‬8 min walk
  • ‪L'Escargot - ‬7 min walk
  • ‪Le Trouvère - ‬6 min walk
  • ‪Les Terrasses de la Cité - ‬6 min walk
  • ‪Maison du Cassoulet - ‬6 min walk

About this property

Hotel l'Octroi

Located near a train station, Hotel l'Octroi is a great choice for a stay in Carcassonne. Guests can go for a swim in the seasonal outdoor pool, then visit the spa to be pampered with massages. A bar/lounge, a hot tub and a terrace are other highlights at this Mediterranean hotel.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 21 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: noon
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 12 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)

What to do

  • Access to nearby health club
  • Golfing nearby

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Full-service spa
  • Hot tub
  • Mediterranean architecture

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with a steam room. The spa is open daily.

Dining

Bar lounge – This bar overlooks the pool.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 9 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self-parking costs EUR 12 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from April to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel l'Octroi Carcassonne
Hotel l'Octroi
l'Octroi Carcassonne
l'Octroi
Hotel l'Octroi Hotel
Hotel l'Octroi Carcassonne
Hotel l'Octroi Hotel Carcassonne

Frequently asked questions

Does Hotel l'Octroi offer free cancellation for a full refund?
Yes, Hotel l'Octroi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel l'Octroi?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Hotel l'Octroi?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel l'Octroi?
Yes. Self-parking costs EUR 12 per night. Electric car charging is available.
What are the check-in and check-out times at Hotel l'Octroi?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is 11 AM.
What is there to do at Hotel l'Octroi and nearby?
Hotel l'Octroi has a spa and a seasonal outdoor pool, as well as access to a nearby health club.
What's the area around Hotel l'Octroi like?
Hotel l'Octroi is in the heart of Carcassonne, a short 4-minute walk from Château Comtal and 5 minutes' walk from Narbonnaise Gate.

Hotel l'Octroi Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Anne, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Hôtel très correct à 2 pas de la cité médiévale. Parking payant par contre.
Camille, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended
Heartily welcoming, cozy and immaculately clean room, excellent location, excellent breakfast. Recomended.
hanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Really enjoyed our stay & mainly down to the young male receptionist, who looked after us on our arrival. Apologies but can not remember his name, but he went above/beyond in making a great 1st impression
Peter, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hugh John, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The property was ok, I arrived at the hotel to find it closed. No notice of this from the hotel. I call the hotel, and am informed I have been "upgraded" to a different hotel, Montmercy. This hotel was older and the facilties were interesting to say the least. Wifi was horrible, about 6 inches between the front of the toilet and the sink. I would not have chosen this hotel
john, 2-night trip
Verified Expedia guest review

6/10 Good

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keith, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ideal location for the old city gate, just a short walk.
David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Walking distance to the fortress, many restaurants inside. Modern facility, nice staff
doreen, 1-night romance trip
Verified Expedia guest review

4/10 Fair

When we arrived at this hotel we were told that our reservation had been changed to another hotel further up the town. We had booked a large room with a double and a twin for extra space and comfort. When we arrived at the 2nd hotel we were sent to an annexe across the road from the main part of the hotel. Here we found that the room was a standard double. When I rang reception I was told that this was an upgrade. I informed her that we had booked a large double originally. She was then miraculously able to find such a room quite close to the original room she put us in. We had been traveling since 9 p.m. the previous evening without sleep so this was not the check in we expected
Bart, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really good location for exploring Carcassonne. Staff were lovely and the hotel is quiet and very comfortable.
Laura, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Juliet, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brendan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Modern hotel Steps away from castle. The outside swimming pool is lovely. Very good air conditioning. We are family of three with teenager and the room was very small. We stayed for one night only on our way to south.
Snieguole, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Annamaria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and the hotel staff were very friendly and knowledgeable. Other bonus was having a swimming pool!
2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were friendly and the room was immaculately clean. Aside from breakfast there was no real food service, but there are lots of restaurants in both the old and new towns - although be aware that out of season these generally close around 10pm.
7-night family trip
Verified Expedia guest review

2/10 Poor

When we arrived at the hotel they said they had no record of our reservation through Expedia though my credit card had been charged for the room. I don't know if this was an Expedia problem or the hotel gave our room to someone else. The woman at the desk tried very hard to get to the bottom of this but we had to go to a different and much more expensive hotel.
1-night family trip
Verified Expedia guest review

8/10 Very good

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A fabulous experience
A fabulous hotel which is clean and well furnished and has friendly professional staff. Great to have the swimming pool
Lynda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jo-Anne, 1-night family trip
Verified Hotels.com guest review