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Hotel Paradis

4.0 star property
4-star hotel with bar/lounge, near Chateau Fort Pyreneen Museum

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Hotel Paradis

Photo gallery for Hotel Paradis

Reception
Terrace/patio
Front of property
Quadruple Room
Daily buffet breakfast (EUR 13 per person)

Overview of Hotel Paradis

8.2

Very good

Property highlights

  • Pet-friendly
  • Parking available
  • Air conditioning
  • Free WiFi
  • Bar
  • Laundry facilities
Map
15, avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Conference centre
  • 2 meeting rooms
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Arcade/games room
  • Computer station
For families
  • Free cots/infant beds
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Double Room, City View

Soundproofing, free cots/infant beds, rollaway beds, free WiFi

Superior Double Room, City View

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room, 3 Single Beds

Soundproofing, free cots/infant beds, rollaway beds, free WiFi

Triple Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Quadruple Room (2 adultes et 2 enfants)

Soundproofing, free cots/infant beds, rollaway beds, free WiFi

Family Quadruple Room (2 adultes et 2 enfants)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Triple Room (2 adultes and 1 enfant)

Soundproofing, free cots/infant beds, rollaway beds, free WiFi

Family Triple Room (2 adultes and 1 enfant)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About this area

What's nearby

  • Heart of Lourdes
  • Basilica of Our Lady of the Rosary - 10 min walk
  • Massabielle Grotto - 2 min drive
  • Basilica of the Immaculate Conception - 4 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 15 min drive
  • Pau (PUF-Pau - Pyrenees) - 44 min drive
  • Lourdes Station - 17 min walk
  • St-Pe De Bigorre Station - 19 min drive
  • Montaut Bétharram Station - 20 min drive
  • Area shuttle (surcharge)

Restaurants

  • Alexandra - 6 min walk
  • Café au Roi Albert - 3 min walk
  • Cafe Jeanne d'Arc - 3 min walk
  • Restaurant Pizzeria Amalfi - 5 min walk
  • Asian Delices - 6 min walk

About this property

Hotel Paradis

Hotel Paradis features a rooftop terrace and puts you 0.5 mi (0.9 km) from Basilica of Our Lady of the Rosary. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Other highlights at this upmarket hotel include a terrace and bike shuttle.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 298 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets allowed (dogs and cats only, up to 55 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 11 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge

Travelling with children

  • Playground
  • Children's games

What to do

  • Bike shuttle
  • Shopping
  • Bike tour information
  • Winery tours nearby

Working away

  • 2 meeting rooms
  • Computer station
  • Conference centre (2691 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike shuttle
  • Bike storage

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Arcade/games room
  • Bike parking
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 6.5 for children
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Self-parking costs EUR 11 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Paradis Lourdes
Paradis Lourdes
Hotel Paradis Hotel
Hotel Paradis Lourdes
Hotel Paradis Hotel Lourdes

Frequently asked questions

Does Hotel Paradis offer free cancellation for a full refund?
Yes, Hotel Paradis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Paradis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Paradis?
Yes, cats and dogs are welcome, with a maximum weight of 55 lb per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Paradis?
Yes. Self-parking costs EUR 11 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Hotel Paradis?
You can check in from 4:00 PM - 11:00 PM. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Paradis?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
What is there to do at Hotel Paradis and nearby?
Hotel Paradis has an arcade.
What's the area around Hotel Paradis like?
Hotel Paradis is in the heart of Lourdes, a short 4-minute walk from Lourdes Wax Museum and 8 minutes' walk from Basilica of St. Pius X.

Reviews

8.2

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Miguel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Could have been better
Hotel room was tired and lacked character. Stains on carpet, scrapes on furniture and walls pictureless - all a bit glum and depressing. One bright spot was the young receptionist who checked us in. Unfortunately she was just leaving for the day. Her colleague, who gave us the impression she was having a really bad day (smiles were extra) when asked if we could have a drink at the bar (which at this point was unmanned) said she couldn't leave reception until a colleague returned - but she couldn't say how long that might take. One guest left to seek a drink elsewhere. We waited and were served a short time later. In fairness to the staff, after dinner we asked if we could have 2 tea bags and some mike (our tray in the room hadn't been replenished) the night porter brought up a full tray whith tea, coffee, milk, biscuits - so it wasn't all bad! Quality of the food at breakfast was I'm afraid just passable and the poorest we've experienced in France.
james, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to stay
Excellent place to stay
Geena, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elias, 1-night trip
Verified Expedia guest review

8/10 Very good

All is good
Meena F., 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is clean, quiet, and at a reasonable price. Very friendly staff. The breakfast buffet is also wonderful. Egg, cold-cut meats, yogurt, fruit, coffee, and a lot more. The croissants are delicious. We need to check out very early to catch the train and they even arrange a taxi and packed breakfast for us. The only thing I found surprising is they provide two small paper cups in the bathroom. No coffee machines and glass cups in the room like in most US hotels. Maybe this is the European way, but with a rainy day outside it is just a little inconvenient if you want to drink something hot. Overall, we had a good time staying in this hotel.
Rubin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel and staff
June, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location and friendly staff.
Brian, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lourdes Visit
Too many tour groups booked. They don't have enough staff at the front to attend to everyone.
Oscar, 2-night family trip
Verified Hotels.com guest review