Hôtel ALBA

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Twin Room | In-room safe, desk, blackout curtains, soundproofing
Twin Room | In-room safe, desk, blackout curtains, soundproofing
Superior Triple Room | In-room safe, desk, blackout curtains, soundproofing

Overview of Hôtel ALBA

Hôtel ALBA

4.0 star property
4-star hotel with restaurant, near Le Petit Lourdes

8.8/10 Fabulous

274 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is €96
Price available on 09/10/2022
Map
27 Avenue Du Paradis, Lourdes, Hautes-Pyrenees, 65100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of Lourdes
  • Basilica of Our Lady of the Rosary - 4 min drive
  • Massabielle Grotto - 11 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 21 min drive
  • Pau (PUF-Pau - Pyrenees) - 53 min drive
  • Lourdes Station - 19 min walk
  • Montaut Bétharram Station - 20 min drive
  • St-Pe De Bigorre Station - 23 min drive

About this property

Hôtel ALBA

4-star hotel in the city centre
At Hôtel ALBA, you can look forward to a terrace, shopping on site and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Free newspapers, tour/ticket information and luggage storage
  • Concierge services, a lift and a 24-hour front desk
  • Guest reviews speak highly of the location
Room features
All guest rooms at Hôtel ALBA feature comforts, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the overall comfort rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch LED TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 237 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (2 per room, up to 18 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Hiking/biking trails
  • Shopping
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 49-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Renovations and closures

The property is closed between 13 December and 8 February.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 8 per pet, per night

Parking

  • Self-parking costs EUR 10 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hôtel ALBA Lourdes
Hôtel ALBA
ALBA Lourdes
Hôtel ALBA Hotel
Hôtel ALBA Lourdes
Hôtel ALBA Hotel Lourdes

Frequently asked questions

Is Hôtel ALBA currently open?
The property is closed between 13 December and 8 February.
How much does it cost to stay at Hôtel ALBA?
As of 4 October 2022, prices found for a 1-night stay for 2 adults at Hôtel ALBA on 9 October 2022 start from €96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hôtel ALBA offer free cancellation for a full refund?
Yes, Hôtel ALBA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtel ALBA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel ALBA?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 18 lbs per pet. There's a charge of EUR 8 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hôtel ALBA?
Yes. Self-parking costs EUR 10 per day.
What are the check-in and check-out times at Hôtel ALBA?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hôtel ALBA?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
What is there to do at Hôtel ALBA and nearby?
Have fun with on-site activities such as mountain biking and hiking. Hôtel ALBA also has a garden.
Are there restaurants at or near Hôtel ALBA?
Yes, there's an on-site restaurant. Nearby restaurants include Le Bodegon (3-min walk), Au Roi Albert (5-min walk) and Cafe des Brancardiers (7-min walk).
What's the area around Hôtel ALBA like?
Hôtel ALBA is in the heart of Lourdes, a short 12-minute walk from Basilica of Our Lady of the Rosary and 14 minutes' walk from Massabielle Grotto. Travellers love the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Santiago, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed for Mtb World Cup very helpful staff good location very impressed
Richard, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Cleaness
Sivapathasundaram, 2-night romance trip
Verified Ebookers guest review

6/10 Good

Potentially a great hotel, but failed us.
When we first checked in, the first room offeded was at the rear, not a front river view as booked and pre-paid. The receptionist did move us to a river view room after checking with the manager. After a few days, water started coming through the ceiling of the bathroom when the shower in the room above was used. This in turn came through and soaked the carpet in our room, making it uninhabitable. We were initially moved to a room at the end of an upper floor but this had no wkfi signal. The next room offered was at the rear just above some noisy fans. Eventually by juggling bookings we got a room at the front,with wifi and no flooding. The hotel location is good, far enough from the centre to be quiet, but an easy level walk to tne grotto and basilica which is the reaso we and everyone comes to Lourdes. It primarily caters for organised groups and individual guests can feel marginalised. For example the main, larger dining room is reserved for groups at breakfast and we had to use the smaller first floor dining room where the food and service were only average and poor value. If they can sort out the plumbing and wifi, this has the potential to be an excellent hotel. For now, we would not return.
Nigel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean rooms
Cherry, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice lobby and very friendly. WiFi is not good. Good breakfast and good location. We highly recommend this place.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lena, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Stanley, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Stayed on the 2nd floor. The bed was not comfortable and got strong smells of cigarette smoke from other rooms. It would be nice if the rooms had a small fridge and a kettle to make tea or coffee. Other than that the staff were excellent and very friendly and helpful.
Eliston, 3-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip with friends
Verified Hotels.com guest review