Hôtel Sainte Marie

Photo gallery for Hôtel Sainte Marie

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Double Room | Individually decorated, individually furnished, desk, soundproofing
Individually decorated, individually furnished, desk, soundproofing
Double Room | Individually decorated, individually furnished, desk, soundproofing
Room amenity

Overview of Hôtel Sainte Marie

Hôtel Sainte Marie

2.0 star property
Riverfront hotel with bar/lounge, near Chateau Fort Pyreneen Museum

10.0/10 Exceptional

25 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bar
Map
15 Quai Saint-Jean, Lourdes, 65100
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Terrace
  • Coffee/tea in a common area
  • Front desk safe
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift

Choose dates to view prices

About this area

What's nearby

  • Basilica of Our Lady of the Rosary - 2 min drive
  • Massabielle Grotto - 6 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 15 min drive
  • Pau (PUF-Pau - Pyrenees) - 56 min drive
  • Lourdes Station - 11 min walk
  • Montaut Bétharram Station - 18 min drive
  • St-Pe De Bigorre Station - 22 min drive

About this property

Hôtel Sainte Marie

Hotel by the river
Hôtel Sainte Marie provides amenities, such as a terrace and a bar. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), self-parking (surcharge) and a lift
  • Coffee/tea in the lobby, luggage storage and tour/ticket information
  • A TV in the lobby, a front desk safe and smoke-free property
  • Guest reviews speak highly of the location
Room features
All guest rooms at Hôtel Sainte Marie have perks, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and soundproofing. Guests reviews give good marks for the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 50-cm flat-screen TVs with satellite channels
  • Free infant beds, daily housekeeping and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until 10:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:30 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (1 per room)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 8.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9 AM
  • Bar/lounge
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 50-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 8 per person (approximately)

Renovations and closures

The property is closed between 15 October and 31 March.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs EUR 8.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hôtel Sainte Marie Hotel
Hôtel Sainte Marie Lourdes
Hôtel Sainte Marie Hotel Lourdes

Frequently asked questions

Is Hôtel Sainte Marie currently open?
The property is closed between 15 October and 31 March.
Does Hôtel Sainte Marie offer free cancellation for a full refund?
Yes, Hôtel Sainte Marie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtel Sainte Marie?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel Sainte Marie?
Yes, pets stay free, with a limit of 1 per room.
Is parking offered on site at Hôtel Sainte Marie?
Yes. Self-parking costs EUR 8.00 per day.
What are the check-in and check-out times at Hôtel Sainte Marie?
You can check in from 2 PM - 10:30 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hôtel Sainte Marie?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (26-min drive) is nearby.
What is there to do at Hôtel Sainte Marie and nearby?
Recommended spots to visit include Chateau Fort Pyreneen Museum (7-min walk) and Basilica of St. Pius X (8-min walk), along with Basilica of Our Lady of the Rosary (9-min walk) and Basilica of the Immaculate Conception (10-min walk).
Are there restaurants at or near Hôtel Sainte Marie?
Yes. Nearby restaurants include Amma Restaurant (4-min walk), Eleanor Salon de thé (4-min walk) and Au Roi Albert (4-min walk).
What's the area around Hôtel Sainte Marie like?
Hôtel Sainte Marie is located by the river, a short 9-minute walk from Basilica of Our Lady of the Rosary and 10 minutes' walk from Massabielle Grotto. Travellers say that the hotel is in a great location.

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

9.9/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Perfect for Pilgrims
This is a quaint hotel right across the river from the Lourdes sanctuary. You can watch the evening candlelight procession from your windows. The windows are old, floor to ceiling that open like French doors with outside shutters that you can close if you prefer to sleep late. If you like solidly constructed, older buildings, this is the hotel for you. The owner is wonderful, very friendly and concerned with her guests welfare. From the hotel you can walk everywhere from the fortress to the sanctuary and everything in between. No matter where you've wandered to it is always a short walk to get back to the hotel. If you are making a private pilgrimage like we were, your will love the location of the Hotel Sainte Marie.
Mathews, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is very clean, Cristina Very kind she took care of us and gave us all the information possible to make our stay very pleasant and enjoyable. And the view of the hotel is very beautiful, we enjoy the sound of the river Thank you very much
1-night family trip
Verified Orbitz guest review

10/10 Exceptional

WE HAD A VERY NICE STAY. THE MANAGER OR THE OWNER WAS VERY HOSPITABLE AND KIND. THE HOTEL IS SIMPLE BUT IT IS VERY CLEAN AND MOST OF ALL THE MANAGER MADE OUR STAY COMFORTABLE.
Marigrace's, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect in every way. Hope to return someday soon!
PatrickA., 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location. The service was excellent. We had trouble finding the hotel due to a road closure and the owners son drove to meet us and escorted us to the hotel. No complaints.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel with an incredible location! We were right outside the entrance to the sanctuary and fell asleep to the sound of the rushing river. The receptionist was also so kind! Highly recommended!
Leslie, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Very good location near the Grotto etc. Christine the duty manager offers superb service. Room was clean and functional. Very few amenities and surprise charge for parking.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Christine and staff were the perfect hosts. they were very accommodating.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Home style french cuisine. Felt valued as a customer
2-night family trip
Verified Expedia guest review