Choose dates to view prices

Hotel Jeanne d'Arc

Photo gallery for Hotel Jeanne d'Arc

Front of property
Terrace/patio
Terrace/patio
Triple Room | Individually decorated, individually furnished, desk, iron/ironing board
Double Room, Mountain View | Individually decorated, individually furnished, desk, iron/ironing board

Overview of Hotel Jeanne d'Arc

Hotel Jeanne d'Arc

4.0 star property
4-star hotel with bar/lounge, near Porte St-Joseph

7.8/10 Good

14 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
1 Rue Alsace Lorraine, Lourdes, Hautes-Pyrenees, 65100
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Terrace
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Deep-soaking bath

Room options

About this area

What's nearby

  • Heart of Lourdes
  • Basilica of Our Lady of the Rosary - 3 min drive
  • Massabielle Grotto - 16 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 21 min drive
  • Pau (PUF-Pau - Pyrenees) - 44 min drive
  • Lourdes Station - 18 min walk
  • Montaut Bétharram Station - 20 min drive
  • Ossun Station - 23 min drive

Restaurants

  • Au Roi Albert - 3 min walk
  • New Orleans Café - 3 min walk
  • Cafe des Brancardiers - 3 min walk
  • Le Bodegon - 5 min walk
  • Hotel Arcades - 5 min walk

About this property

Hotel Jeanne d'Arc

Enjoy your visit to Lourdes with a stay at Hotel Jeanne d'Arc. You can unwind with a drink at the bar/lounge, and self-service breakfast is available daily. Fellow travellers say good things about the convenient parking and helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Guests can access their accommodation through a private entrance
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Self-service breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Bar/lounge

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Breakfast costs between EUR 12 and EUR 12 per person (approximately)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs EUR 10.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

Policies

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Jeanne d'Arc Hotel
Hotel Jeanne d'Arc Lourdes
Hotel Jeanne d'Arc Hotel Lourdes

Frequently asked questions

Does Hotel Jeanne d'Arc offer free cancellation for a full refund?
Yes, Hotel Jeanne d'Arc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Jeanne d'Arc?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Jeanne d'Arc?
Yes, pets stay free.
Is parking offered on site at Hotel Jeanne d'Arc?
Yes. Self-parking costs EUR 10.00 per night.
What are the check-in and check-out times at Hotel Jeanne d'Arc?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Jeanne d'Arc?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
What is there to do at Hotel Jeanne d'Arc and nearby?
Recommended spots to visit include Porte St-Joseph (4-min walk) and Basilica of St. Pius X (6-min walk), along with Le Petit Lourdes (7-min walk) and Stations of the Cross (7-min walk).
Are there restaurants at or near Hotel Jeanne d'Arc?
Yes. Nearby restaurants include New Orleans Café (3-min walk), Cafe des Brancardiers (3-min walk) and Le Bodegon (5-min walk).
Does Hotel Jeanne d'Arc have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Jeanne d'Arc like?
Hotel Jeanne d'Arc is in the heart of Lourdes, a short 8-minute walk from Basilica of Our Lady of the Rosary and 9 minutes' walk from Massabielle Grotto. The local area is considered walkable, as well as being good for sightseeing.

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.9/10

Staff & service

7.7/10

Property conditions & facilities

10/10 Exceptional

Alberto, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Directions led to the summer entrance instead of winter entrance, Fecal matter marks in the toilet, hair on the bathroom floor, holes in the bed sheets, furniture very cheap and needing replaced, the shower had mold all around the caulking. But, the view to the river was good with a balcony. I asked to be moved to another room because it was not sufficiently cleaned. I was moved to a room with no balcony. This second room also had hair on the towels and bathroom floor. I took pictures to show the lady who checked me into the room again. Nothing was done about it. The tv remote was covered in dust and dust bunnies in the corners of the room and floor. I did not extend my stay and moved to another hotel the next evening. This must be an entirely different hotel in the summer, because there is NO WAY this is a four star hotel stay.
1-night trip
Verified Orbitz guest review

8/10 Very good

Off Season
We went in November not knowing that mostly everything closes on October 31. The staff was very nice and the location of the hotel is wonderful. Even though we had to go through the bar/restaurant to enter it was ok. Their dinner is wonderful, not to fond of the breakfast.
Sarah, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hotel Jeanne d’Arc
Hotel location was very good for walking to local attractions and dining options and the staff was very helpful and friendly. Property was a bit worn but serviceable. Parking was convenient.
Steven, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, clean, gorgeous view of mountains! Loved it!
1-night trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review

8/10 Very good

Great locTion
The staff very very attentive and nice. Small room with a great view and very clean
1-night trip
Verified Expedia guest review

6/10 Good

we were in a part of the hotel that to get warm water we had to wait 15 minutes.the staff was friendly.
manu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff of hotel is very helpful and polite. It’s highly recommended, the WiFi was strong.
1-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review