We booked an Executive Room with a Lake View and was placed in an attic room with a partial lake view. When querying this we were told that the room was an Executive room and can either have a full or partial view.
Went to the pool and there are no toilets which means you have to go to your room. No drinks or food service at all but when queried this as it states on their website that there is, we were told this only happens during Summer. No Room Service, no food at all is served between breakfast and dinner.
To get a drink at the pool, you have to go down to Reception and order the drinks and bring them up yourself. There is no phone at the pool to order a drink.
Breakfast is good, staff are OK but a bit surly if you question them.
Air Conditioning was intermittent, sometimes worked, sometimes not.
Best part of the hotel is the location.
To Pay over £260 Euros a night, we would expect a better service than this.