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All properties in Bergamo, Bergamo, Lombardy, Italy

Mercure Bergamo Centro Palazzo Dolci

4-star Bergamo hotel with bar/lounge, connected to the convention center

  • Free WiFi
From
€84

Image gallery

  • Privilege, Twin Room, 2 Twin Beds - Guest Room
  • Privilege, Twin Room, 2 Twin Beds - Guest Room
  • Standard Room, 2 Twin Beds - Bathroom
  • Standard Room, 2 Twin Beds - Bathroom
  • Privilege, Twin Room, 2 Twin Beds - Guest Room
Privilege, Twin Room, 2 Twin Beds - Guest Room. Image 1 of 44.
1 / 44Privilege, Twin Room, 2 Twin Beds - Guest Room
Viale Papa Giovanni Xxiii 100, Bergamo, 24121, BG, Italy
8.2.Very Good.
  • been coming to this hotel for the past 5 years , unfortunately for the 4star that its…

    Oct 10, 2019

  • the staff did not serve us when we asked to repair the siphon sink that was clogged. The…

    Feb 1, 2019

See all 322 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy), ALLSAFE (Accor Hotels), and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Transport options
Shopping
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 88 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Self parking
  • Spa services

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Stazione
  • Centro Congressi Giovanni XXIII - 1 min walk
  • Largo Porta Nuova - 4 min walk
  • Piazza Matteotti - 5 min walk
  • Via XX Settembre - 7 min walk
  • Teatro Donizetti - 7 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Standard Room, 1 Twin Bed
  • Standard Room, 2 Twin Beds
  • Privilege, Double Room, 1 Double Bed
  • Privilege, Twin Room, 2 Twin Beds

What’s around

Landmarks

  • In Stazione
  • Centro Congressi Giovanni XXIII - 1 min walk
  • Largo Porta Nuova - 4 min walk
  • Piazza Matteotti - 5 min walk
  • Via XX Settembre - 7 min walk
  • Teatro Donizetti - 7 min walk
  • Humanitas Gavazzeni Hospital - 9 min walk
  • Piazza Pontida - 11 min walk
  • Caprotti Park - 12 min walk
  • Parco Marenzi - 13 min walk
  • Adriano Bernareggi Museum - 15 min walk

Getting around

  • Bergamo Orio al Serio Airport (BGY) - 7 min drive
  • Linate Airport (LIN) - 37 min drive
  • Bergamo Station - 3 min walk
  • Bergamo Alta Funicular - 15 min walk
  • Stezzano Station - 6 min drive
  • Shopping center shuttle (surcharge)
map
See on map
Viale Papa Giovanni Xxiii 100, Bergamo, 24121, BG, Italy

At a glance

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per day)
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (EUR 15 per day)
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception

Things to do

  • Bicycle rentals on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1800
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

L'Accademia - This lobby lounge serves light fare only. Happy hour is offered.

Recreation

On Site

  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 8 per person (approximately)
  • Shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 18 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

PetsPay at property

  • Pets are allowed for an extra charge of EUR 13 per pet, per night

ParkingPay at property

  • Self parking costs EUR 15 per day
  • Valet parking costs EUR 15 per day
  • Parking is available nearby and costs EUR 15 per day
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, Barclaycard, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Bergamo Palazzo
  • Palazzo Dolci Mercure Bergamo
  • Accor Bergamo Palazzo Dolci
  • Mercure Bergamo Palazzo Dolci Hotel Bergamo
  • Mercure Bergamo Centro Palazzo Dolci Hotel
  • Mercure Centro Palazzo Dolci Hotel
  • Mercure Bergamo Centro Palazzo Dolci
  • Mercure Centro Palazzo Dolci
  • Mercure Bergamo Centro Palazzo Dolci Hotel
  • Mercure Bergamo Centro Palazzo Dolci Bergamo
  • Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo
  • Bergamo Palazzo Dolci Mercure
  • Mercure Bergamo Palazzo
  • Mercure Bergamo Palazzo Dolci
  • Mercure Palazzo Bergamo
  • Mercure Palazzo Dolci
  • Mercure Palazzo Dolci Hotel
  • Mercure Palazzo Dolci Hotel Bergamo
  • Palazzo Dolci

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Bergamo Centro Palazzo Dolci does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 15 per day.
  • Yes, pets are welcome. There's a charge of EUR 13 per pet, per night.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 18 (subject to availability). Express check-in and check-out are available.
  • Yes. Nearby restaurants include Spizziculiu (3-min walk), M1.lle Storie e Sapori (3-min walk), and L'osteria di Valenti (4-min walk).
  • Have fun with nearby winter activities like downhill skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Mercure Bergamo Centro Palazzo Dolci also has spa services.
8.2.Very Good.
  • 8.0.Very Good

    Central location next to a paid car park

    I have stayed at this hotel numerous times. It’s walking distance to the pedestrian zone and restaurants. There are also excellent places to have breakfast nearby. There is a covered parking place right next to the hotel but you have to pay for it. Check-in was a disaster as the receptionist was unable to find the booking for one of the rooms we have reserved. Overall, it’s an acceptable choice if you want to stay inside Bergamo.

    Mark, 1 night business trip, Sep 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Basecamp in Bergamo

    Excellent city center location. Nice breakfast. Caring and attentive staff. They kindly gave me a late checkout and stored my luggage.

    Thomas, 2 night trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Never again

    Horrible people!

    Inna, 1 night family trip, Jun 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    filthy hotel

    A/C was making terrible noises, it was impossible to be in the room with A/C turned On. Stains on chairs and on the carpet. Dirty and smelly. The staff was very nice and the location is good. Otherwise, will never come back

    Tim, 2 night family trip, Oct 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    PERFECT

    Very nice

    Suzana, 2 night trip, Sep 29, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel was nice, but the airconditioning was only super hot or not on at all (even when I turned it down to 5C, it was boiling), so either you had to sleep in a sauna or an icebox. The room was pretty clean but for someone who is sensitive to strong smells, I felt like they used very strong cleaning products, and that the bathroom had some black growth on the wall. However, this is nitpicking as the hotel was nice otherwise and I know I'm a bit sensitive to hygiene issues...

    4 night business trip, Feb 10, 2020

    Verified Ebookers guest review

  • 8.0.Very Good

    good location. nice staff

    SASHA, 1 night trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel was so convenient for everything, staff were fab, included breakfast was great. The only thing was the bar was only opened part time but that’s probably due to being off season although hotel was busy. All in all a superb stay.

    4 night trip, Feb 7, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Room was very old and cold, it was water leackege from crane.breackfast is so so.....

    1 night family trip, Jan 29, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    Perfect location for railway station and bus route to Alta Citta. Breakfast somewhat chaotic, staff unable to keep up with supply of food snd clearing tables.

    2 night romance trip, Jan 10, 2020

    Verified Expedia guest review

See all 322 reviews