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All properties in New York, New York, United States of America
1 room, 2 adults

Ace Hotel New York

4-star4 stars
20 West 29th Street, New York, NY, 10001, United States of America

4-star hotel with 2 bars/lounges, near 5th Avenue
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice hotel with nice people working there. Too dark in both the downstairs bar area and…Aug 17, 2019
  • Hipster hotel with a great vibe. The location is very central, 2 blocks from Koreatown.…Nov 2, 2018

Ace Hotel New York

from €167
  • Single Room
  • Small Room One Full Bed
  • Medium Room One Queen Bed
  • Large Room One King Bed
  • Double Room Two Double Beds
  • Loft Suite One King Bed
  • Bunk Bed Room 2 Twin Beds
  • Medium Queen
  • Medium King

What’s around Ace Hotel New York

Landmarks

  • In Midtown
  • 5th Avenue - 1 min walk
  • Macy's - 7 min walk
  • Empire State Building - 8 min walk
  • Madison Square Garden - 12 min walk
  • Times Square - 14 min walk
  • Union Square Park - 15 min walk
  • Madame Tussauds Wax Museum - 16 min walk

Getting around

  • John F. Kennedy Intl. Airport (JFK) - 37 min drive
  • Liberty Intl. Airport (EWR) - 31 min drive
  • LaGuardia Airport (LGA) - 27 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 8 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 8 min walk
  • New York Penn Station - 11 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • 28 St. Station (Park Av. S) - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Restaurant
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Free WiFi
  • Free international calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Breslin - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Ace Hotel New York’s small print

Also known as

  • Ace Hotel
  • Ace Hotel New York Hotel
  • Ace Hotel New York New York
  • Ace Hotel New York Hotel New York
  • Ace Hotel New York
  • Ace New York
  • New York Ace Hotel
  • Ace Hotel New York City
  • Ace Hotel New York City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Destination fee: USD 40.16 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

Self parking costs USD 65.00 per day

Breakfast costs between USD 10.00 and USD 50.00 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ace Hotel New York

  • Does Ace Hotel New York offer free cancellation for a full refund?
    Yes, Ace Hotel New York does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Ace Hotel New York currently open?
    This property is closed from April 9 2020 to August 31 2020 (dates subject to change).
  • Is parking offered at Ace Hotel New York?
    Yes. Self parking costs USD 65.00 per day.
  • Are pets allowed at Ace Hotel New York?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Ace Hotel New York?
    You can check in from 3 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Ace Hotel New York?
    Yes, there's an onsite restaurant. Nearby restaurants include The Breslin (1-min walk), ilili (3-min walk), and The Harold (4-min walk).

Recent reviews

Very Good 8.4 From 818 reviews

Exceptional 10.0
I love staying here when I go to NYC. It is convenient located for all my business needs and great spots around for meetings.
Paula, us10 night business trip
Good 6.0
Not the shiny gem it once was.
Extremely nice staff and prompt service but I fear that this Ace is in need of some love and attention. Felt worn down and a little sad to be honest.
Melody, us4 night business trip
Exceptional 10.0
Boutique hotel done right
All other boutique hotels should come to Ace and copy them because they do it right. Hip, cosy and friendly.
Fabio, us3 night trip
Good 6.0
Ace Hotel January
We were put in a very stuffy room the ac and tv did not work and we were level with some really disruptive construction. The front desk told us the entire hotel had only central ac and heat so we should not use the thermostat. After changing rooms we still had an over air freshened stuffy room. Over all not the experience expected for the cost. It felt less comfortable than a chain hotel.
Bianca, us4 night trip
Good 6.0
Great vibe, alittle dated but I’d recommend
It feels like it was hip when it opened 20 years ago and their sense of humor is great but it felt more like a hostel than a hotel. The lobby, which is also the bar, is always full of people hanging out & working so not much room for hotel guests to sit. It’s right next to Milk Bar which is yummy & the attached Stumptown coffee shop is great too. Especially since they don’t have coffee set-ups in the rooms but you can’t go down there in your robe. Perhaps we are just used to a few more amenities. The rooms were good sized though, which is not always the case in NY. We were on the 2nd floor at first but my husband didn’t like the street noise so they moved us to the 8th floor in the back & were very accommodating about it. No view but we probably slept better not hearing sirens & nightlife. I think it’s a great place to stay if you’re under 40 probably. The staff was all great too.
Kimberly, us2 night trip
Very Good 8.0
Great location and vibe
Alison, ca1 night business trip
Exceptional 10.0
A pleasure!
Lovely. Very reasonably priced. Good location. All in all-A pleasure!
lenea, us1 night trip
Very Good 8.0
Great location with excellent breakfast close by and coffee next door. Staff were friendly. Felt the photos over represented the reality of the room though and therefore a little over priced.
nz1 night trip
Exceptional 10.0
Great price
Frank, us1 night trip
Fair 4.0
no wake up call - almost missed flight
Everything was wonderful from the early check in to the hospitable staff but I requested a wake up call so I didn't miss my 6am flight and it never happened. thankfully I awoke on my own but was extremely late and almost missed the plane. That's a major responsibility that needs to be taken seriously at a hotel
Jeffrey, us1 night business trip

Ace Hotel New York

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