Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.
When you stay at Grey Street Hotel, you'll be within a 15-minute walk of Quayside and St. James' Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or reflexology. A bar/lounge and a terrace are other highlights. Fellow travellers say great things about the comfortable beds and helpful staff. The property is only a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.
Languages
English, Polish
At a glance
Hotel size
49 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Working away
Business centre
3 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday and Tuesday:
Full-service spa
Children & extra beds
Rollaway beds are available for GBP 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Is Grey Street Hotel currently open?
The property is closed between 24 December and 26 December.
Does Grey Street Hotel offer free cancellation for a full refund?
Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grey Street Hotel?
Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grey Street Hotel?
Sorry, there's no on-site parking at Grey Street Hotel.
What are the check-in and check-out times at Grey Street Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Grey Street Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Grey Street Hotel and nearby?
Grey Street Hotel has a spa.
Are there restaurants at or near Grey Street Hotel?
Yes, there's an on-site restaurant.
What's the area around Grey Street Hotel like?
Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travellers say that the local area is very central.
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Grey Street Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
1 November 2024
Great Hotel, great location, fantastic breakfast, fantastic staff.
Steven
Steven, 2-night trip
8/10 Very good
13 February 2025
Fab location
Stay nice, good location. Mostly nicely decorated and clean but decorative pillows had stains and the bin hadn’t been emptied from before we arrived
Verified traveller
1-night trip
10/10 Exceptional
2 December 2024
Amazing place
Amazing place
Sam
Sam, 3-night trip
10/10 Exceptional
20 October 2024
Good place to stay
Brent
Brent, 6-night trip
10/10 Exceptional
29 October 2024
Had a lovely stay, staff were super friendly
Ashton
Ashton, 2-night trip
10/10 Exceptional
8 February 2025
Great stay
Great hotel in a very central location. Rooms look like they have had a refurbishment and are very classy looking. Bed was lovely and comfy. The junior suite has a great separate shower and bath. Breakfast was well stocked and the hot food options were delicious. All staff were friendly and helpful. Will definitely use again.
Paul
Paul, 2-night trip
10/10 Exceptional
6 November 2024
Great central hotel
Anthony
Anthony, 3-night trip
10/10 Exceptional
29 October 2024
Affordable clean and modern city centre hotel well worth a stay
Catherine
Catherine, 1-night trip
8/10 Very good
29 December 2024
Location fantastic staff lovely but it's right next to a nightclub playing music till 03:00 am.
Ian
Ian, 1-night trip
8/10 Very good
10 October 2024
Very nice hotel
Michelle
Michelle, 2-night trip
6/10 Good
21 December 2024
Great location, but very dated. Nice staff
Ian
Ian, 1-night trip
10/10 Exceptional
13 September 2024
Really enjoyed my stay many thanks.
Joel
Joel, 2-night trip
8/10 Very good
2 February 2025
Staff great. Bar and restaurant really pumping on Saturday night. Great vibes. Didn’t have breakfast so can’t comment. Room on top floor great but pitiful shower was no more than a dribble. Would have been 5 stars otherwise.
David
David, 1-night trip
10/10 Exceptional
6 June 2024
Lovely hotel and staff perfect location will definitely stay again
Janet
Janet, 1-night trip
10/10 Exceptional
10 September 2024
Hotel well situated. Staff helpful and room was clean.
Karl
Karl, 2-night trip
10/10 Exceptional
22 December 2024
Perfect!
The stay was amazing, I had the standard double room, it was clean, well presented, tidy, comfortable. The staff were great and friendly. Facilities were great. Perfect location a short walk from Newcastle Central Railway station and just round the corner from Monument Metro station. 10/10 definitely recommend
Christopher
Christopher, 3-night trip
10/10 Exceptional
13 October 2024
The staff were friendly and welcoming, they went out if their way to help, rooms were quiet even in a Saturday night. Hotel very clean and modern
Lesley
Lesley, 2-night trip
10/10 Exceptional
25 October 2024
Good city centre hotel
Great city centre location. Easy check in. Room clean, comfortable and a good shower.
David
David, 2-night trip
8/10 Very good
8 December 2024
Excellent reception upon arrival- professional, knowledgeable and accommodating. Plans had changed and offered alternative room which was fantastic.
Verified traveller
1-night trip
10/10 Exceptional
23 October 2024
Fantastic location, brilliant price for a lovely modern clean room, lovely friendly Staff, great breakfast. Only complaint was the shower head was small.
Julie
Julie, 1-night trip
10/10 Exceptional
15 September 2024
Spent a couple of days here on our way to Aberdeen. Good central hotel. Really enjoyed Newcastle
Richard
Richard, 2-night trip
6/10 Good
15 December 2024
Good location
Ok stay. Was not quite what we expected. Room had a bad smell but in fairness we didn’t inform the hotel till we left. Breakfast was excellent. Best cooked breakfast I’ve had anywhere
amanda
amanda, 2-night trip
10/10 Exceptional
19 September 2024
This hotel was so cute and we couldn’t beat the location! Parking not too far from the hotel, walk is a tad steep but very doable!
Vivian
Vivian, 1-night trip
10/10 Exceptional
24 September 2024
Excellent 1st Class Hotel
Excellent 1st Class Hotel where staff can't do enough for you; in a good central location.
Anthony J
Anthony J, 1-night trip
10/10 Exceptional
29 May 2024
Lovely boutique style hotel and loved the decor of Leila Lily’s attached bar/restaurant, great food!