Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel

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Standard Room, 1 Double Bed with Sofa bed | In-room safe, laptop workspace, iron/ironing board
Standard Room, 2 Single Beds | In-room safe, laptop workspace, iron/ironing board
Room, 2 Single Beds, Accessible | In-room safe, laptop workspace, iron/ironing board
Standard Room, 1 Double Bed with Sofa bed | Room amenity

Overview of Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel

Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel

3.0 star property
3-star hotel with restaurant, near Intu

8.8/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Connecting rooms available
  • Restaurant
The price is €66
Price available on 02/10/2022
Map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Swalwell
  • St. James' Park - 13 min drive
  • Quayside - 14 min drive
  • University of Newcastle-upon-Tyne - 16 min drive
  • Beamish Open Air Museum - 26 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 15 min drive
  • Dunston Station - 7 min drive
  • MetroCentre Station - 17 min walk
  • Blaydon Station - 26 min walk

About this property

Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel

3-star hotel in the heart of Swalwell
At Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel, you can look forward to free continental breakfast, dry cleaning/laundry services and a bar. The on-site restaurant, Great Room louge, features international cuisine and light fare. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A vending machine, luggage storage and smoke-free property
  • A 24-hour front desk, coffee/tea in the lobby and free newspapers
  • Guest reviews speak highly of the convenient parking and proximity to public transport
Room features
All guest rooms at Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel include perks, such as Laptop workspace, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews say good things about the cleanliness rooms at the property.
Extra amenities include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Great Room louge – This lobby lounge specialises in international cuisine and serves dinner and light fare. A children's menu is available.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Newcastle Metro Centre
Holiday Inn Express Newcastle Metro Centre an IHG Hotel
Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel on 2 October 2022 start from €66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel and nearby?
Recommended spots to visit include Intu (0.8 mi) and Chinatown (5.1 mi), along with St. James' Park (5.3 mi) and Castle Keep (5.6 mi).
Are there restaurants at or near Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel?
Yes, Great Room louge offers international cuisine. Nearby restaurants include Krispy Kreme (13-min walk), Pizza Hut (13-min walk) and La Famiglia (2 mi).
What's the area around Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel like?
Holiday Inn Express Newcastle - Metro Centre, an IHG Hotel is in Swalwell, a short 15-minute walk from Intu. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.2/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

It was a good few days break
Henry, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location for visiting Beamish Museum and right next to Metro Centre.
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We would stay again
Super friendly staff, clean room, very comfortable bed. Great shower. Brilliant breakfast.
Penny, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Nice hotel, really friendly staff. Good location for where we needed to be.
Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alison Aiisha, 1-night business trip
Verified Hotels.com guest review