Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

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Pool
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Standard Room, 1 King Bed, Jetted Tub | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
Family-friendly hotel with water park, near Fallsview Indoor Waterpark

6.8/10 Good

1,290 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7
Main amenities
  • Housekeeping (on request)
  • Casino
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Water park
  • Breakfast available
  • Free casino shuttle
  • Fitness centre
  • Sauna
  • Self parking
  • Children's pool
  • Coffee shop/cafe
For families
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Choose dates to view prices

About this area

What's nearby

  • Fallsview Indoor Waterpark - 1 min walk
  • Clifton Hill - 2 min walk
  • Rainbow Bridge - 8 min walk
  • Fallsview Casino - 19 min walk
  • Seneca Niagara Resort & Casino - 19 min walk
  • American Falls - 25 min walk
  • Niagara Falls State Park - 1 min drive
  • Casino Niagara - 1 min drive
  • Maid of the Mist - 9 min drive
  • Skylon Tower - 3 min drive
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 19 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive
  • Niagara Falls Station - 9 min drive
  • Niagara Falls Station - 27 min walk
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 28 min walk
  • Free casino shuttle

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5-star family-friendly hotel in the business district
Close to Clifton Hill and Seneca Niagara Resort & Casino, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel provides a casino, water park access and shopping on site. Hit the jackpot at this hotel with amenities such as 1700 slot machines, a casino VIP room and 40 casino gaming tables. Indulge in hydrotherapy, a massage and a manicure/pedicure at Christienne Fallsview Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and an arcade/games room, guests can connect to free in-room WiFi.
Other perks include:
  • A children's pool
  • Buffet breakfast (surcharge), a free casino shuttle and self-parking (surcharge)
  • Wedding services, free newspapers and ATM/banking services
  • Concierge services, a lift and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All guest rooms at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offer perks, such as climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and complimentary newspapers. Guests reviews give good marks for the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating and housekeeping

Languages

Chinese (Mandarin), English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 234 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Water park access (surcharge)
  • Children's pool

What to do

  • Evening entertainment
  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7578 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Swimming pool
  • Water park access (surcharge)
  • Arcade/games room
  • Casino
  • Full-service spa
  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino VIP room
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells

Languages

  • Chinese (Mandarin)
  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge (on request)

More

  • Housekeeping (on request)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

The Rainbow Room – This restaurant serves breakfast and lunch.
Prime Steakhouse – This steakhouse only serves dinner. Open daily.
Starbucks – On-site coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 150 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CAD 24.95 for adults and CAD 14.95 for children (approximately)
  • Fridges are available for an additional charge

Parking

  • Self-parking costs CAD 39 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel on 10 October 2022 start from €107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes, there's a children's pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes. Self-parking costs CAD 39 per night.
What are the check-in and check-out times at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
You can check in starting at 4 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
What is there to do at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a water park. Crowne Plaza Niagara Falls Fallsview, an IHG Hotel also has a sauna and a fitness centre, as well as an arcade.
Are there restaurants at or near Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes, there are 2 on-site restaurants. Nearby restaurants include Curry Queen (5-min walk), Beavertails (5-min walk) and Taki japanese restaurant (6-min walk).
What's the area around Crowne Plaza Niagara Falls Fallsview, an IHG Hotel like?
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is a short 2-minute walk from Clifton Hill and 19 minutes' walk from Fallsview Casino. Travellers say that this hotel is in a good location.

Overall score and ratings

6.8

Good

7.3/10

Cleanliness

7.8/10

Staff & service

6.7/10

Amenities

6.3/10

Property conditions & facilities

6.9/10

Eco-friendliness

4/10 Fair

GRECIA, 3-night trip
Verified Hotels.com guest review

6/10 Good

Clean but tiny, great location though
Room was tiny, booked a queen but it was only a double. Bathroom was small, pedestal sink and not anywhere to put toiletries. Resort fee included items that we were never told about( example- beer samples at local brewery but we went to brewery and paid for what we could of had included in our stay). Would of been nice to been told about resort fee items…..
Kerri, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

couple vacation and we could only have 2 single beds.
Steve, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ruhan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Washroom is not clean and the door is broken
1-night family trip
Verified Hotels.com guest review

6/10 Good

Dilip, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Roozbeh, 2-night trip
Verified Hotels.com guest review

6/10 Good

Megan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bonnie, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Noisy elevator
Noisy elevators if you have to stay try getting room far away from the elevator otherwise you’ll have sleepless nights.
William, 2-night family trip
Verified Hotels.com guest review