Sheraton Fallsview Hotel

Photo gallery for Sheraton Fallsview Hotel

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Sheraton Fallsview Hotel

Sheraton Fallsview Hotel

4.0 star property
Riverfront hotel with water park, near Fallsview Indoor Waterpark

7.7/10 Good

4,488 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
Main amenities
  • 669 smoke-free guestrooms
  • Housekeeping (on request)
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Water park
  • Nightclub
  • Breakfast available
  • Free casino shuttle
  • 24-hour fitness centre
  • Valet parking
For families
  • Children stay free
  • Children's pool
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

About this area

What's nearby

  • Heart of Niagara Falls
  • Clifton Hill - 1 min walk
  • Fallsview Indoor Waterpark - 2 min walk
  • Niagara SkyWheel - 5 min walk
  • Casino Niagara - 7 min walk
  • Rainbow Bridge - 8 min walk
  • Maid of the Mist - 14 min walk
  • Skylon Tower - 14 min walk
  • Fallsview Casino - 17 min walk
  • Journey Behind The Falls - 17 min walk
  • Seneca Niagara Resort & Casino - 20 min walk

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 17 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 29 min walk
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 30 min walk
  • Free casino shuttle

About this property

Sheraton Fallsview Hotel

Placing you only steps from Clifton Hill, Sheraton Fallsview Hotel features a casino and a nightclub. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or Ayurvedic treatments, and Massimo’s Italian, one of 3 restaurants, serves Italian cuisine and is open for dinner. There's a water park and an indoor pool, and rooms at this upmarket hotel offer fridges and room service. Fellow travellers say good things about the location and sightseeing.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 669 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (CAD 35 per night; includes in/out privileges)
  • On-site valet parking (CAD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Offsite

  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Water park access (surcharge)
  • Children's pool
  • Mini golf
  • Local/corner shop

What to do

  • Mini golf
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • 18 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Casino
  • Full-service spa
  • Nightclub
  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • 37-inch TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Recycling
  • LED light bulbs

Special features

Spa

Christienne Fallsview Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Massimo’s Italian – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fallsview Buffet – This buffet restaurant only serves dinner. Open daily.
Breakfast Buffet on 13 – This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb – This wine bar only serves dinner. Open daily.
Starbucks – This coffee shop serves breakfast and lunch. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for CAD 15.95 per day (rates may vary)
  • English breakfast is offered for an extra charge of CAD 32.95 for adults and CAD 16.48 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for CAD 25.0 per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs CAD 35 per night with in/out privileges
  • Valet parking costs CAD 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Niagara Falls Sheraton
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

Overall score and ratings

7.7

Good

8.1/10

Cleanliness

8.0/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

Hannaneh, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Julie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gregg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karl, 2-night trip
Verified Hotels.com guest review

4/10 Fair

not worth the money
below average dark and small room, i will never pay this much money for this small dark room. location of the hotel is good that is the only selling point.
Farman, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean comfortable hotel
Stay was ok with a view of Clifton Hill.
Rick A, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

First impression of the hotel when we pulled into the valet area for check in one of the valet staff was rude and gave us attitude when asking where we park and was rushing us. Front desk service with Adrian was excellent, he was very helpful and made sure we had more than everything needed for our stay. The room was very clean and had a great view, although it was right beside the elevators which we were not aware of when booking which was very loud and frustrating. Other guests were coming up and down the halls making a lot of noise and being very loud while coming in and out of the elevators. We were kept awake until 4:30am from the noise which was very inconvenient. For the price that we have paid it wasn’t enjoyable for us while trying to celebrate my girlfriends birthday and she is pregnant as well but couldn’t get any rest. Overall, we would come back to the Sheraton but we would be sure not to stay in one of those rooms again.
Julian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sardar, 4-night trip
Verified Hotels.com guest review