White Oaks Resort & Spa

Photo gallery for White Oaks Resort & Spa

Primary image
Indoor pool
Luxury Deluxe Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Standard Room, 2 Queen Beds, Tower | Premium bedding, minibar, in-room safe, desk

Overview of White Oaks Resort & Spa

White Oaks Resort & Spa

4-star property
4-star resort in Glendale with 3 restaurants and spa

9.2/10 Superb

1,171 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
Map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • 3 indoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Glendale
  • Outlet Collection at Niagara - 1 min drive
  • Clifton Hill - 10 min drive
  • Fallsview Casino - 10 min drive
  • Casino Niagara - 14 min drive
  • Fallsview Indoor Waterpark - 14 min drive
  • Skylon Tower - 11 min drive
  • Rainbow Bridge - 12 min drive
  • Seneca Niagara Resort & Casino - 13 min drive
  • Maid of the Mist - 20 min drive
  • American Falls - 14 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 19 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 45 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 78 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Niagara Falls Station - 14 min drive
  • St. Catharines Station - 15 min drive
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

About this property

White Oaks Resort & Spa

4-star eco-friendly resort in the heart of Glendale
Take advantage of 18 holes of golf, a terrace and a coffee shop/cafe at White Oaks Resort & Spa. Treat yourself to a body wrap, a facial or a body treatment at The Spa at White Oaks, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. The health club offers yoga classes and Pilates classes; other things to do include basketball, volleyball and racquetball/squash. In-room WiFi (surcharge) is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), 3 indoor tennis courts and valet parking (surcharge)
  • An area shuttle, an area shuttle and a front desk safe
  • A computer station, express check-out and tour/ticket information
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All guest rooms at White Oaks Resort & Spa offer perks, such as premium bedding and climate-controlled air conditioning, in addition to amenities, such as safes and high-speed Internet access. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 37-inch LCD TVs with premium channels
  • Recycling, coffee/tea makers and daily housekeeping

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)
This information is provided by our partners.

At a glance

Hotel size

  • 220 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • On-site self-parking (CAD 15 per day)
  • On-site valet parking (CAD 20 per day)
  • On-site parking includes off-street options

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Health club
  • 18 holes of golf
  • An indoor pool
  • Full-service spa
  • 3 indoor tennis courts
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at White Oaks. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a spa tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

LIV – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe – This café serves breakfast, lunch and light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 16.95 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness centre access
    • Parking

Optional extras

  • WiFi is available in guest rooms for CAD 15 per night (rates may vary)
  • WiFi is available in public areas for CAD 15 per night (rates may vary)
  • Breakfast costs between CAD 15 and CAD 25 for adults, and CAD 3.5 and CAD 5.75 for children (approximately)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Late checkout can be arranged for an extra charge of CAD 50 (subject to availability)
  • Fridges are available for an additional charge

Renovations and closures

This property is closed from 24 December 2022 to 25 December 2022 (dates subject to change).
The property will be renovating from 26 April 2022 to 31 October 2022 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the resort will make every effort to minimise noise and disturbance.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CAD 20.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Self-parking costs CAD 15 per day
  • Valet parking costs CAD 20 per day

Pool, spa, & gym (if applicable)

  • Guests under 13 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

White Oaks Resort Niagara-on-the-Lake
White Oaks Resort
White Oaks Niagara-on-the-Lake
White Oaks
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

Frequently asked questions

Is White Oaks Resort & Spa currently open?
This property is closed from 24 December 2022 to 25 December 2022 (dates subject to change).
Does White Oaks Resort & Spa offer free cancellation for a full refund?
Yes, White Oaks Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at White Oaks Resort & Spa?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at White Oaks Resort & Spa?
Yes, there's an indoor pool.
Are pets allowed at White Oaks Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at White Oaks Resort & Spa?
Yes. Self-parking costs CAD 15 per day. Valet parking costs CAD 20 per day.
What are the check-in and check-out times at White Oaks Resort & Spa?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-out is available.
Is there an on-site casino at White Oaks Resort & Spa?
No, this resort doesn't have a casino, but Fallsview Casino (10-min drive) and Seneca Niagara Resort & Casino (13-min drive) are both nearby.
What is there to do at White Oaks Resort & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. White Oaks Resort & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near White Oaks Resort & Spa?
Yes, there are 3 on-site restaurants. Nearby restaurants include Aroma Espresso Bar (3-min walk), bench•mark restaurant (8-min walk) and Johnny Rocco's (2.9 mi).
What's the area around White Oaks Resort & Spa like?
White Oaks Resort & Spa is a short 1-minute walk from Outlet Collection at Niagara and 4 minutes' walk from Niagara College Niagara-on-the-Lake Campus. Travellers say that this resort is in a good location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

New renovated room!
New renovated room, bigger than expected, nice and clean. Excellent services.
Patty, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tyler, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family weekend
Since we arrived at The White Oaks we were received with kindness and the staff at front desk were very helpful. We stayed fir breakfast at Liv. Everything was delicious and excellent service. I highly recomended White Oaks.
Victoria, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Michel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rocio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Don, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Goran, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Maria, 1-night trip
Verified Hotels.com guest review