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Room options

View all photos for Deluxe Two Queen

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premium bedding, in-room safe, desk, iron/ironing board

Premier King

  • City view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 409 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (CAD 18 per night; includes in/out privileges)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Shared microwave

Travelling with children

  • Local/corner shop
  • Pool toys
  • Fence around the pool

What to do

  • Tennis
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 21 meeting rooms
  • Conference space (30000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Outdoor tennis court
  • Sauna
  • No plastic drinking straws

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Assistive listening devices available
  • Closed-captioned TV

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient toilets only

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Matt, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointing, worn down, dirty
Horrible property! Very disappointing for a Pan Pacific property- very outdated and not maintained. Dirty rooms, ripped sheets, dirty shower curtain, gym is very out dated, breakfast food is poor quality. Front desk staff very poor. Will NOT be returning!!
PATRICIA, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

PATRICIA, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Roderick, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jody, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brenda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sonia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Hotels.com guest review