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Chelsea Hotel, Toronto

3.5-star3.5 stars
33 Gerrard St WTorontoONM5G1Z4Canada

Family hotel with 2 restaurants, near Ryerson University
  • Free WiFi
Good7.6
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Value for money
Value for money could be better
Amenities
Amenities are not the best
4801See all 4,801 Hotels.com reviews
From 7,049 reviewsTripAdvisor Traveller Rating

Chelsea Hotel, Toronto

from €118
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Chelsea Double,2 Double Beds(ED2)
  • Chelsea,1 Queen Bed (EQ1)
  • Chelsea, 1 King Bed
  • Club Room, 1 King Bed
  • Chelsea,1 Queen Bed, Accessible (DQ1S)

At a glance

Key facts

Hotel size

  • This hotel has 1,590 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
This hotel will enact the following policy for stay dates of December 31, 2017 and August 3-5, 2018: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands and guests per room. A wristband is required for room access after 9 PM.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed *

  • Up to 50 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Number of indoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1975
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Market Garden - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Chelsea Hotel, Toronto’s small print

Also known as

  • Chelsea Eaton
  • Eaton Chelsea
  • Eaton Chelsea Hotel
  • Eaton Chelsea Hotel Toronto
  • Eaton Chelsea Toronto
  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 250.00

Optional extras

Self parking costs CAD 35.00 per night with in/out privileges

Valet parking costs CAD 45.00 per night with in/out privileges

Extended parking is available for an extra charge

Rollaway beds are available for CAD 30.0 per stay

Breakfast costs between CAD 15 and CAD 25 for adults, and CAD 10 and CAD 15 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 35 per accommodation (may vary based on length of stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Chelsea Hotel, Toronto

Landmarks

  • In Downtown Toronto
  • Ryerson University - 6 min walk
  • Toronto Public Library - 21 min walk
  • CN Tower - 33 min walk
  • University of Toronto - St. George Campus - 18 min walk
  • Hockey Hall of Fame - 19 min walk
  • Royal Ontario Museum - 20 min walk
  • Air Canada Centre - 23 min walk

Getting around

  • Toronto, ON (YYZ-Pearson Intl.) - 27 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 33 min drive
  • Toronto Union Station - 22 min walk
  • Toronto Exhibition Station - 14 min drive
  • Toronto Bloor Station - 16 min drive
  • College Station - 5 min walk
  • Dundas Station - 5 min walk
  • Queen Station - 10 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Extended parking (surcharge)

Recent reviews

Good 7.6 From 4,801 reviews

Chelsea Hotel, Toronto
Fair4.0
Shabby
The hotel is shabby, in need of serious refurbishment. We were recommended to ask for a room in “the refurbished side” of the hotel which we did, upon checkin. We were told no problem and that we had also been given an upgrade. When we reached the room, we were horrified. The room was about 30 years old minimum. We went back downstairs again, waited in line again, and again asked for a room on the refurbished side of the hotel. We were told that the upgrade offered was on the non-refurbished side so if we wanted the refurbished side we couldn’t get an upgrade. We said fine, just please give us a more modern room. So we were given another room which was newer than the first but I would still not consider it to be “refurbished” . The corridors leading from the elevators to the room were so dirty and disgusting, we had to hold our breaths and run to the room each time. The carpet in the corridor smelled of vomit, pure and simple, there’s no other way to describe it. I would never recommend the hotel to anybody.
Niamh, ie2 night family trip
Chelsea Hotel, Toronto
Very Good8.0
Great hotel
Stayed dere for 5 ngts Great location,hotel is huge !! But very nice,clean room,good shower plenty of hot water etc Id recommend anyone to stay dere Apparently its being knocked down and totally rebuilt soon !!!!!
liam, ie5 night family trip
Chelsea Hotel, Toronto
Very Good8.0
Great location
I had been warned by a friend that he knew people who had bad experiences in the Chelsea. Before leaving I emailed the hotel and in their reply I was assured that everything would be fine. We were given a room that was in the corner and larger than the queen but the decor was dated. Overall we didn't spend much time in the hotel as we were busy but I would have loved a renovated room. One one day our room was not cleaned but I called housekeeping and they sent someone while we went for dinner. In the end our room was clean, wifi was good and in a great location. I would give more points if it had of been a newer room.
A Traveller, ie5 night romance trip
Chelsea Hotel, Toronto
Fair4.0
I don't like it
Under-expectation
Reem, ie8 night business trip
Chelsea Hotel, Toronto
Poor2.0
Very poor internet connection; very long check-in/check-out lines; always crowded. I will never stay here again!
Saleh, ie3 night trip

See all reviews

Chelsea Hotel, Toronto

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