Chelsea Hotel, Toronto

We stayed 3 nights at this Hotel with the only positive thing is that it was central. however the hotel requires an urgent need for refurbishment. Bathroom facilities worn out and it took an average of 5 minutes to wait for the elevator.

Chelsea hotel was excellent with no issues. Clean rooms, even had a balcony. Friendly staff. Toronto is a great city to visit with both the buzz of a city and also on lake Ontario and a good base to visit Niagara Falls from.

Excellent downtown hotel, with great amenities.

The hotel is shabby, in need of serious refurbishment. We were recommended to ask for a room in “the refurbished side” of the hotel which we did, upon checkin. We were told no problem and that we had also been given an upgrade. When we reached the room, we were horrified. The room was about 30 years old minimum. We went back downstairs again, waited in line again, and again asked for a room on the refurbished side of the hotel. We were told that the upgrade offered was on the non-refurbished side so if we wanted the refurbished side we couldn’t get an upgrade. We said fine, just please give us a more modern room. So we were given another room which was newer than the first but I would still not consider it to be “refurbished” . The corridors leading from the elevators to the room were so dirty and disgusting, we had to hold our breaths and run to the room each time. The carpet in the corridor smelled of vomit, pure and simple, there’s no other way to describe it. I would never recommend the hotel to anybody.

Stayed dere for 5 ngts Great location,hotel is huge !! But very nice,clean room,good shower plenty of hot water etc Id recommend anyone to stay dere Apparently its being knocked down and totally rebuilt soon !!!!!