Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Blackout curtains, iron/ironing board, free cots/infant beds
Blackout curtains, iron/ironing board, free cots/infant beds

Overview of Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property
3-star hotel with outdoor pool, near Fallsview Casino

7.8/10 Good

2,156 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
5339 Murray St, Niagara Falls, ON, L2G2J3
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • 24-hour business centre
  • Business centre
  • Terrace
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Fallsview
  • Fallsview Casino - 1 min walk
  • Skylon Tower - 7 min walk
  • Niagara Falls Convention Centre - 12 min walk
  • Journey Behind The Falls - 13 min walk
  • Niagara SkyWheel - 14 min walk
  • Lundy's Lane - 15 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 17 min walk
  • Casino Niagara - 18 min walk
  • Fallsview Indoor Waterpark - 18 min walk

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 22 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 39 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 12 min drive

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

When you stay at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel, you'll be in a great location, within a short 10-minute walk of Fallsview Casino and Skylon Tower. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Cocos, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • Chinese (Mandarin)
  • English
  • Italian
  • Ukranian

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Recycling
  • LED light bulbs

Special features

Dining

Cocos – This theme restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • A damage deposit of CAD 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 8.98 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of CAD 12.95 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for CAD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Niagara Falls Falls Hotel
Holiday Inn Falls Hotel
Holiday Inn Niagara Falls Falls
Holiday Inn Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls By The Falls
Holiday Inn Niagara Falls By The Falls an IHG Hotel
"Holiday Inn Niagara Falls By The Falls an IHG Hotel"
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.1/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Excellent hotel
Good location and friendly staff. Booked this place because it was a 3 star hotel bear the falls with free parking. Was not disappointed. Rooms are very updated & beds are very comfy. Also liked the pools. Only cons is the that the TV was not HD & did not have a channel guide & the sauna did not work. But would recommend this hotel.
Miguel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional
Excellent stay. The room was very clean and nice. Will stay again.
Ghaffarali, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Not bad, not great
Stay was ok, kind of costly for what the hotel was though. This is the first hotel ive ever been to that wouldnt accept debit for the deposit. I had to pay a serice charge on their atm to give them a cash deposit, which our room had to be inspected in order to get back upon checkout. After taking my cash deposit i was told to pay for the room, WITH DEBIT. Our room was ok. It was clean and relatively updated. Our patio door was propped shut with an aluminum bar covered in electrical tape, heavily wrapped on one end so it would fit in the "holder" installed on the door. There was a strong smell of chlorine and weed in the hallway outside of our room. Overall the stay was just ok but overpriced for the conditions, free parking was a nice feature though.
Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maggie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

elspeth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Tracy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent and efficient service.
Leroy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review