Sheraton Grand Mirage Resort, Gold Coast

Photo gallery for Sheraton Grand Mirage Resort, Gold Coast

Primary image
Private beach nearby, beach towels
Private beach nearby, beach towels
Private beach nearby, beach towels
Outdoor pool

Overview of Sheraton Grand Mirage Resort, Gold Coast

Sheraton Grand Mirage Resort, Gold Coast

5.0 star property
Luxury hotel with private beach, connected to a shopping centre, near Surfers Paradise Beach

8.6/10 Fabulous

983 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
71 Sea World Drive, Main Beach, QLD, 4217
Main amenities
  • Housekeeping (on request)
  • Private beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Beach towels
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes
For families
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Main Beach
  • Surfers Paradise Beach - 34 min walk
  • Broadwater Parklands - 39 min walk
  • Slingshot - 42 min walk
  • Chevron Renaissance - 44 min walk
  • Mariner's Cove Marina - 1 min drive
  • Marina Mirage Shopping Centre - 1 min drive
  • Tedder Avenue - 1 min drive
  • Australia Fair Shopping Centre - 3 min drive
  • Draculas Haunted House - 4 min drive
  • Budds Beach - 4 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 41 min drive
  • Helensvale Station - 21 min drive
  • Pimpana Ormeau Station - 25 min drive
  • Gold Coast City Coomera Station - 27 min drive

About this property

Sheraton Grand Mirage Resort, Gold Coast

Sheraton Grand Mirage Resort, Gold Coast offers a private beach and puts you near activities such as surfing/boogie boarding and sailing. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. Offering pool views, Terraces Restaurant serves seafood and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a children's pool. Fellow travellers say great things about the helpful staff and beach location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 295 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 20.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)

Taking the kids

  • Children's pool
  • Children's menu

What to do

  • Private beach access
  • Bike rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels

Facilities

  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • IPod docking station
  • 118-cm LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Terraces Restaurant – Overlooking the pool, this restaurant specialises in seafood and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Oyster Bar and Grill – Overlooking the ocean, this restaurant only serves dinner. Reservations are required. Open selected days.
Pearls Bar – Overlooking the ocean, this lobby lounge serves lunch and light fare. Guests can enjoy drinks at the bar. Open selected days.
Oasis Pool Bar – This poolside bar serves lunch and light fare. Open selected days.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: AUD 150 per night

Optional extras

  • Breakfast costs between AUD 25.00 and AUD 50.00 for adults, and AUD 20.00 and AUD 50.00 for children (approximately)
  • Late checkout can be arranged for an extra charge of AUD 100 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Renovations and closures

The property will be renovating from 10 May 2022 to 31 May 2022 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for AUD 75.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs AUD 20.00 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Grand Mirage Resort Gold Coast Main Beach
Sheraton Grand Mirage Gold Coast Main Beach
Sheraton Grand Mirage Resort, Gold Coast Hotel
Sheraton Grand Mirage Resort, Gold Coast Main Beach
Sheraton Grand Mirage Resort, Gold Coast Hotel Main Beach

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Vandana, 3-night trip
Verified Hotels.com guest review

4/10 Fair

5 star service in a 3 star resort
On arrival, the service from concierge was outstanding. Service at reception was amazing. And then thats about where the 4-5 star experience ends. The resort is extremely outdated. The photos of what you think is the pool area, are very deceiving, as there is only one pool area that is not very big. You are awkwardly close to everyone in the area. Between the pool area and beach is a huge hill. So once again, the images are very deceiving as you feel like you will have beach views throughout your stay. However you have to walk out of the resort gates to see any view. Dont go for too much of a wander otherwise you will see the abandoned health and wellness centre and tennis courts. So disappointing. Someone needs to come and save this resort! I would never pay more than $200 a night to stay at this place. Even then, that is being generous. Highlight was the food served in the restaurant and service by staff in the resort (mostly). I would describe our stay as 5 star service in a 2 or 3 star resort.
Renee, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Fantastic hotel in a wonderful spot on it’s own private beach. Very family friendly, excellent food and helpful staff. Only criticism (not a massive issue) is that when we stayed the hotel was very busy and by 9am you were not able to secure a sun bed (despite signs saying no reserving) so perhaps opening up more of the garden areas with beds would help.
Claire, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Harmony, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Good pleasant service and experience.
Great service. Decor is pleasing but obviously not the latest styling due to its age. Food is great in the resort, we tried the seafood buffet, breakfast buffet, High tea, pool bar and food. Would go back again.
Kevin, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Yang, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Food was good, service was good
HENRY, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

This has to be one of the best hotels we've stayed at. The pool, swim up bar, restaurants and service were nothing short of exceptional.
Alyssa, 3-night romance trip
Verified Lastminute guest review

2/10 Poor

Staff members were rude. Property was run down. The villa we stayed with was not even clean.
Shokria, 1-night family trip
Verified Wotif guest review

2/10 Poor

Check in was a nightmare and breakfast was like feeding time at the zoo
Martin, 2-night family trip
Verified Wotif guest review