Mitsis Laguna Resort & Spa - All Inclusive

5.0 star property
Hersonissos beach property with 8 restaurants, spa

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Mitsis Laguna Resort & Spa - All Inclusive

Photo gallery for Mitsis Laguna Resort & Spa - All Inclusive

View from room
Terrace/patio
Family Room, Sea View
Free daily buffet breakfast
Reception

Overview of Mitsis Laguna Resort & Spa - All Inclusive

9.2

Superb

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free breakfast
  • Free WiFi
  • Spa
Map
Anissaras, Hersonissos, Crete Island, 70014
Main amenities
  • Daily housekeeping
  • 8 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service

Room options

Bungalow Sea View Sea Front

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Presidential Suite

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Bungalow, Sea View

  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Bungalow, Garden View

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Family Room, Garden View

  • 32 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Twin Room, Land View

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

Twin Room, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Room, Pool Access

  • 32 sq m
  • Sleeps 4
  • 4 Large Single Beds

Family Room, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 4
  • 4 Large Single Beds

Twin Room, Land View (Accessible)

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Royal Suite

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Bungalow, Sea View (Outdoor Whirlpool Spa)

  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Family Bungalow, Garden View (Outdoor Whirlpool Spa)

  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

About this area

What's nearby

  • Star Beach Water Park - 7 min drive
  • Crete Golf Club - 9 min drive
  • Stalis Beach - 16 min drive
  • Palace of Knossos - 24 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 18 min drive

Restaurants

  • Saradari - 6 min drive
  • Taverna Marina - 6 min drive
  • Tritonas Analipsis - 5 min drive
  • Greek Restoran Familia - 5 min drive
  • Albatros Restaurant - 19 min walk

About this property

Mitsis Laguna Resort & Spa - All Inclusive

At Mitsis Laguna Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in sports massages, facials and aromatherapy. Main restaurant, one of 8 restaurants, serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club and a poolside bar. Fellow travellers like the overall property condition.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site live performances
Theme parties

Languages

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
On-site PCR COVID-19 testing is available for a EUR 25 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 351 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 1:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Canoeing
  • Concerts/live shows
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Conference space (4036 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 17 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Water slide
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.

Dining

Main restaurant – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Italian restaurant – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pan-Asian restaurant – This theme restaurant specialises in Fusion cuisine and serves brunch and dinner. Reservations are required. Open daily.
Cretan Tavern – This theme restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Tex-Mex Restaurant – This theme restaurant only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Renovations and closures

The property is closed between 7 November and 27 March.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the hot tub