Mitsis Laguna Resort & Spa - All Inclusive

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5 outdoor pools
Presidential Suite | Terrace/patio
Presidential Suite | Terrace/patio
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Overview of Mitsis Laguna Resort & Spa - All Inclusive

Mitsis Laguna Resort & Spa - All Inclusive

5-star property
Hersonissos beach property with 8 restaurants, spa

9.2/10 Superb

550 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Anissaras, Hersonissos, Crete Island, 70014
Main amenities
  • Daily housekeeping
  • 8 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service

Choose dates to view prices

About this area

What's nearby

  • Star Beach Water Park - 13 min drive
  • Stalis Beach - 11 min drive
  • Palace of Knossos - 24 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 18 min drive

About this property

Mitsis Laguna Resort & Spa - All Inclusive

5-star luxury property
A free breakfast buffet, a poolside bar and a corner/local shop are just a few of the amenities provided at Mitsis Laguna Resort & Spa - All Inclusive. This property is a great place to bask in the sun with sunloungers, beach umbrellas and beach towels. Treat yourself to a body treatment, a detox wrap or a facial at Zeen Spa, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants, which feature local cuisine and brunch. Aerobics classes are offered at the gym; other things to do include beach volleyball and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities, such as concerts and live shows and a terrace.
Other perks include:
  • 5 outdoor pools and a children's pool, with a waterslide
  • Free self-parking
  • An outdoor tennis court, coffee/tea in the lobby and a porter/bellboy
  • A gift shop, evening entertainment and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Mitsis Laguna Resort & Spa - All Inclusive boast perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free minibar items and complimentary wireless Internet access. Guests reviews speak well of the size rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and electric kettles

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site live performances
Theme parties

Languages

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
On-site PCR COVID-19 testing is available for a EUR 25 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 351 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 1:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Canoeing
  • Concerts/live shows
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Conference space (4036 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 17 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 5 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site live performances
Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.

Dining

Main restaurant – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Italian restaurant – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pan-Asian restaurant – This theme restaurant specialises in Fusion cuisine and serves brunch and dinner. Reservations are required. Open daily.
Cretan Tavern – This theme restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Tex-Mex Restaurant – This theme restaurant only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Renovations and closures

The property is closed between 7 November and 27 March.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 25 fee; reservations are required for on-site testing.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Hersonissos
Mitsis Laguna
Mitsis Laguna Resort And Spa Crete/Anissaras, Greece
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort Spa All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos

Frequently asked questions

Is Mitsis Laguna Resort & Spa - All Inclusive currently open?
The property is closed between 7 November and 27 March.
How much does it cost to stay at Mitsis Laguna Resort & Spa - All Inclusive?
As of 4 October 2022, prices found for a 1-night stay for 2 adults at Mitsis Laguna Resort & Spa - All Inclusive on 21 October 2022 start from €208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mitsis Laguna Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Mitsis Laguna Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mitsis Laguna Resort & Spa - All Inclusive?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mitsis Laguna Resort & Spa - All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Mitsis Laguna Resort & Spa - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Mitsis Laguna Resort & Spa - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Mitsis Laguna Resort & Spa - All Inclusive?
You can check in from 2:00 PM - 1:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mitsis Laguna Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as rowing and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Mitsis Laguna Resort & Spa - All Inclusive also has 5 bars, a water slide and a Turkish bath, as well as spa services and a garden.
Are there restaurants at or near Mitsis Laguna Resort & Spa - All Inclusive?
Yes, there are 8 on-site restaurants, featuring local cuisine. Nearby restaurants include Mylos Tropical Restaurant (8-min walk), Mythos family taverna (2.4 mi) and Margo Taverna (2.4 mi).
Does Mitsis Laguna Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Hadar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aliza, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

RACHEL, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super
Eran, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Staff were friendly Food selection was good and a la carte restaurants were very good. The night bar cocktails were super! I did ask for an iron that never arrived. You need to be up early to get a sun bed!
Catriona Mhairi Craig, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I will come again
ABDULLAH SAEED, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, not too big, good food, real all inclusive and overall a very nice experience. The beach is a rocky so not easy to go for a swim
Elise, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort and very friendly/helpful staff. I would recommend this hotel and I will probably go back!! There is so much to do at the hotel and if you want to book an adventure off site the staff is so accommodating. The beach is pretty but very rocky, so don’t expect white sand beach here.
Tracy Lynn, 3-night romance trip
Verified Orbitz guest review

8/10 Very good

DANIEL, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alma, 4-night trip
Verified Hotels.com guest review