Q1 Resort & Spa

Photo gallery for Q1 Resort & Spa

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Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools
3 Bedroom Celebrity Spa Suite (Level 56) | In-room safe, individually decorated, individually furnished

Overview of Q1 Resort & Spa

Q1 Resort & Spa

4.5 star property
Luxury aparthotel with 4 restaurants, near Surfers Paradise Beach

8.6/10 Fabulous

3,477 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
9 Hamilton Avenue, Surfers Paradise, QLD, 4217
Main amenities
  • 317 smoke-free apartments
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Coffee shop/cafe
Feel at home
  • Babysitting (surcharge)
  • Kitchen
  • Separate bath and shower
  • Separate dining area
  • Separate sitting area
  • Television

Choose dates to view prices

About this area

What's nearby

  • In Surfers Paradise
  • Surfers Paradise Beach - 1 min drive
  • Cavill Avenue - 1 min drive
  • Slingshot - 7 min drive
  • Robina Town Centre - 17 min drive
  • Wet'n'Wild Gold Coast - 28 min drive
  • Warner Bros. Movie World - 25 min drive
  • Dreamworld - 30 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 35 min drive
  • Varsity Lakes Station - 20 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Helensvale Station - 25 min drive
  • Florida Gardens station - 15 min walk
  • Airport shuttle (surcharge)

About this property

Q1 Resort & Spa

Q1 Resort & Spa offers an airport shuttle (available 24 hours) for AUD 22 per person one way. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, facials or body scrubs. 2 outdoor pools and an indoor pool are other highlights, and apartments feature jetted baths and kitchens. Fellow travellers say great things about the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy

Internet

  • Free WiFi
  • Free in-room WiFi is limited to 24 hours per day (2-device limit)

Parking and transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: AUD 31 for adults and AUD 19.50 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Jetted bath
  • Hairdryer
  • Shampoo
  • Towels provided
  • Toilet paper
  • Soap
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with cable service
  • Games room
  • DVD player
  • iPod docking station

Outdoor areas

  • Balcony
  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • ATM/banking services
  • Wedding services
  • Free local calls
  • Corner/local shop
  • 24-hour front desk

Location highlights

  • Near the ocean
  • Near the boardwalk
  • Near the airport
  • In the city centre
  • In the entertainment district
  • In the suburbs

Things to do

  • Fitness centre
  • Whale watching nearby
  • Theme parks nearby
  • Surfing/body boarding nearby

Safety features

  • Smoke detector

General

  • 317 rooms
  • 74 floors
  • Individually decorated
  • Individually furnished

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Stephanies Wellness Spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: AUD 2000 per stay

Mandatory fees

The listed deposit applies to 3 Bedroom Celebrity Spa Suite bookings. The general deposit is AUD 100 per stay for 1 bedroom bookings and AUD 200 per stay for 2 bedroom bookings. The general deposit is AUD 300 per stay for 3 Bedroom Ocean Spa Apartment, Apartment 3 Bedrooms, Jetted Tub, Ocean View, 3 Bedroom Spa Apartment, Apartment, 3 Bedrooms, Jetted Tub, 3 Bedroom Sub Penthouse, Penthouse, 3 Bedrooms bookings. The general deposit is AUD 400 per stay for 4 Bedroom Executive Spa Apartment, Executive Apartment, 4 Bedrooms, Jetted Tub bookings. The general deposit is AUD 500 per stay for 4 Bedroom Penthouse Apartment, 4 Bedroom Presidential Penthouse Pool bookings.

Optional extras

  • Full breakfast is offered for an extra charge of AUD 31 for adults and AUD 19.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 22 per person (one way)
  • Credit card charges are subject to an extra charge of 1.3 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 13 costs AUD 15 (one-way)

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Q1 Resort Surfers Paradise
Q1 Resort
Q1 Surfers Paradise
Q1
Q1 Resort Spa
Q1 Resort & Spa Aparthotel
Q1 Resort & Spa Surfers Paradise
Q1 Resort & Spa Aparthotel Surfers Paradise

Frequently asked questions

Does Q1 Resort & Spa offer free cancellation for a full refund?
Yes, Q1 Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Q1 Resort & Spa?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Q1 Resort & Spa on 4 October 2022 start from €302, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Q1 Resort & Spa?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Q1 Resort & Spa?
Yes, there are 2 outdoor pools and an indoor pool.
Are pets allowed at Q1 Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Q1 Resort & Spa?
Yes, there's free self parking. On-site parking options include a garage.
Is an airport shuttle service offered by Q1 Resort & Spa?
Yes, an airport shuttle is available. The charge is AUD 22 per person one way.
What are the check-in and check-out times at Q1 Resort & Spa?
You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Q1 Resort & Spa and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Q1 Resort & Spa also has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Q1 Resort & Spa?
Yes, there are 4 on-site restaurants. Nearby restaurants include Amin's Kitchen (4-min walk), Govindas Surfers Paradise (5-min walk) and Cocohut Taste of Thailand (6-min walk).
Does Q1 Resort & Spa have private hot tubs?
Yes, each apartment has a jetted bath.
Does Q1 Resort & Spa have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does Q1 Resort & Spa have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Q1 Resort & Spa like?
Q1 Resort & Spa is located near Surfers Paradise Beach in Surfers Paradise, a short 10-minute walk from Cavill Avenue and 16 minutes' walk from Slingshot.

Overall score and ratings

8.6

Fabulous

8.6/10

Cleanliness

8.3/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8/10 Very good

Nice stay but not without issues
Our 4 night stay was pleasant and comfortable however there were a few things that let the hotel down somewhat. On the positive side. The checkin and checkout process was quick, efficient and the staff were very friendly. The parking was plentiful and easy to find a spot and as a bonus it was free and offstreet in the underground garage so it felt safe. The bed was huge and very comfortable and i slept very well. On the negative side. The room had a wierd smell that we couldnt work out, maybe it was the aircon or the cleaning materials used by cleaners but it smelt a bit like a toilet. The aircon seemed to take forever to work so i am not sure if it was because of the size of the apartment or something else but we followed the instructions for its use. The bathroom had some nice touches like the spa bath but also some less good things like mouldy sealant that leaked and left pools of water on the floor. The balcony door was difficult to close properly which meant we could hear a wind noise all night though it wasnt horrible it was noticable. One final thing is that the light switches are a long way from the entry door and as we arrived at night the apartment was very dark and we couldnt see to find them. We had to search using the little light from the corridor. Not a gamechanger but a potential safety issue that we should have been told about.
Peter, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yui, 1-night trip
Verified Hotels.com guest review

8/10 Very good

5 Star appartment.
Spacious and well equipped rooms.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

frank, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning view from our room. Amenties excellent.
William, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

Excellent‘everything was Excellent
Vicki, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Great room
Debi, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Was amazing. Spacious, gorgeous views, staff very friendly,convenient location, had everything you need. 10/10
Heidi, 6-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great property clean fantastic views close to heaps of great restaurants we will definitely be back
Sally, 6-night trip
Verified Hotels.com guest review