Photo gallery for Hotel ILUNION Pio XII

Primary image
View from room
Down duvets, in-room safe, desk, laptop workspace
View from room
Down duvets, in-room safe, desk, laptop workspace

Overview of Hotel ILUNION Pio XII

VIP Access


4.0 star property
4-star hotel with restaurant, near Santiago Bernabeu Stadium

8.4/10 Very good

973 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is €74
Price available on 18/07/2022
Avenida Pio XII, 77, Madrid, Madrid, 28016
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Plaza de Castilla - 18 min walk
  • Paseo de la Castellana - 20 min walk
  • Santiago Bernabeu Stadium - 29 min walk
  • Hospital La Paz - 41 min walk
  • Parque de Berlin - 3 min drive
  • British Embassy - 4 min drive
  • Arturo Soria Plaza Shopping Center - 5 min drive
  • U.S. Embassy - 5 min drive
  • Sorolla Museum - 6 min drive
  • La Caixa Foundation - 6 min drive
  • Las Ventas - 4 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 11 min drive
  • Ramon y Cajal Station - 5 min drive
  • Madrid Chamartín Station - 15 min walk
  • Madrid (XTI-Chamartin Train Station) - 17 min walk
  • Duque de Pastrana Station - 7 min walk
  • Pio XII Station - 9 min walk
  • Bambu Station - 13 min walk

About this property


When you stay at Hotel ILUNION Pio XII, you'll be within a 10-minute drive of Santiago Bernabeu Stadium and Las Ventas. Guests can visit the fitness centre for a workout or grab a bite to eat at Pio XII Restaurant, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. The comfortable beds and overall value get great marks from fellow travellers. The property is only a short walk to public transportation: Duque de Pastrana Station is 7 minutes and Pio XII Station is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 214 rooms
  • Arranged over 7 floors


  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking only available on request
  • On-site self-parking (EUR 16.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Children's menu

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Conference space (4306 square feet)


  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre


  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held showerheads
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar in shower
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Pio XII Restaurant – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 for adults and EUR 6.50 for children (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)


You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 16.00 per day
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel ILUNION Pio XII Madrid
Confortel Pio Xii Madrid
Confortel Pio Xii Hotel Madrid
Hotel ILUNION Pio XII Hotel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel Madrid

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Jarrett, 2-night family trip
Verified guest review

8/10 Very good

It was good and calm.
Adolfo, 3-night trip
Verified guest review

6/10 Good

Victoria, 3-night trip
Verified guest review

8/10 Very good

James, 5-night trip with friends
Verified guest review

6/10 Good

Martin, 3-night business trip
Verified guest review

10/10 Exceptional

Lourdes, 1-night family trip
Verified guest review

8/10 Very good

Good Stay!
The hotel is I aged in a nice and safe area of Madrid. It is conveniently located close to bus and subway stations but it is a little bit outdated and needs some room remodeling. Fridge was not working, walls with humidity and sink was clogged. Bed was comfortable and internet connection was good.
mar, 2-night trip
Verified guest review

10/10 Exceptional

Modern Chic
Overall, excellent hotel. A 12-15 minute walk to the downtown area, w restaurants etc. The lobby was modern and chic, staff were inviting and helpful. The only recommendations are 1) that the rooms should have at least one permanent electrical adapter for foreigners. 2) Also the phone had a dial tone but did not connect to the front desk nor were there instructions. 3) Lastly the bed was very firm. Again, overall an excellent place and we would stay there again
CHRISTOPHER, 4-night trip
Verified guest review

10/10 Exceptional

Ingrid, 2-night trip
Verified guest review

4/10 Fair

Disappointed, no iron
I travel with business and asked for an iron. I was rudely told that they don’t have any, I couldn’t believe that a hotel of this size doesn’t have irons. I can accept that not all hotels have them in the room but I don’t think I’ve ever stayed in a hotel that doesn’t have irons to borrow from reception. A long way out, not near good restaurants or bars. Won’t be staying again
Steven, 3-night business trip
Verified guest review