(-) I would describe this as a trap, while I booked for two nights, I found my room underground which gave me a feeling like I am jailed. No windows, no fresh air. The room was smelly (underground musty smell). Important aspect of the room should have been mentioned clearly to guests prior to the booking process. The lady at the desk tried to solve this but I was charged €30 more for giving me an alternative room.
(-) While the hotel mentioned that the hotel staff at the desk speaks English, apart from a lady, I found no English speaking staff.
(-) the safe in my room didn’t work.
(-) the refrigerator was faulty, I reported to a staff member, she responded that they already know that, and they still haven’t worked on fixing it.
When I left the ‘hotel’, I had a feeling like I was set free.
This was one of my worst hotel experiences. AVOID