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All properties in Swansea, Wales, United Kingdom
1 room, 2 adults

Mercure Swansea Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Free self parking
  • Free WiFi
Phoenix Way, Swansea, Wales, SA7 9EG, United Kingdom

4-star hotel with indoor pool, near Liberty Stadium
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Free self parking
    • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Nikki on reception was just the best - a pleasure to deal with. She was welcoming, polite…Nov 28, 2019
  • Under the circumstances really good. A bit noisy will people coming and going. Will…Jan 26, 2021

Mercure Swansea Hotel

from €57
  • Classic Double Room, 1 Double Bed
  • Family Room, Multiple Beds (Classic)
  • Classic Room, 2 Twin Beds
  • Privilege, Double Room, 1 Double Bed

What’s around Mercure Swansea Hotel


  • In Llansamlet
  • Liberty Stadium - 35 min walk
  • St. Joseph's Cathedral - 2.8 mi / 4.5 km
  • Dylan Thomas Centre - 3.2 mi / 5.1 km
  • Swansea Beach - 4.5 mi / 7.2 km

Getting around

  • Cardiff International Airport (CWL) - 60 min drive
  • Llansamlet Station - 3 min drive
  • Swansea Station - 6 min drive
  • Neath Station - 9 min drive

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed*

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Sauna
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4564
  • Conference space size (meters) - 424
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Welsh

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.

Mercure Swansea Hotel’s small print

Also known as

  • Hotel Mercure Swansea
  • Mercure Swansea Hotel Hotel
  • Mercure Swansea Hotel Swansea
  • Mercure Swansea Hotel Hotel Swansea
  • Mercure Hotel Swansea
  • Mercure Swansea
  • Mercure Swansea Hotel
  • Swansea Mercure
  • Swansea Mercure Hotel
  • Mercure Swansea Hotel Swansea
  • Mercure Swansea Wales
  • Ramada Swansea


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

Pets are allowed for an extra charge of GBP 15.00 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Swansea Hotel

  • Does Mercure Swansea Hotel offer free cancellation for a full refund?
    Yes, Mercure Swansea Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Mercure Swansea Hotel currently open?
    This property is closed from October 22 2020 to October 24 2020 (dates subject to change). The following facilities or services will be unavailable from April 01 2020 to March 01 2021 (dates subject to change): <ul><li>Fitness facilities</li><li>Sauna</li><li>Spa tub</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Mercure Swansea Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Swansea Hotel?
    Yes, there's free self parking.
  • Is there a pool at Mercure Swansea Hotel?
    Yes, there's an indoor pool. The swimming pool will be unavailable from April 01 2020 to March 01 2021 (dates subject to change).
  • Are pets allowed at Mercure Swansea Hotel?
    Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Food and water bowls are available.
  • What are the check-in and check-out times at Mercure Swansea Hotel?
    You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Mercure Swansea Hotel?
    Yes, there's an onsite restaurant, The Brasserie. Nearby restaurants include Wyevale (11-min walk), Dylan Thomas (14-min walk), and Smiths Arms (14-min walk).
  • What is there to do near Mercure Swansea Hotel?
    Recommended spots to visit include Liberty Stadium (1.8 mi) and St. Joseph's Cathedral (2.8 mi), along with Dylan Thomas Centre (3.2 mi) and Swansea Beach (4.5 mi).

Recent reviews

Very Good 8.2 From 285 reviews

Good 6.0
The bed was extremely uncomfortable, it was really hard and the pillows were like a brick. The room was absolutely freezing and the heater didn’t work. We rang through to reception to ask why it wasn’t working and they only turn them on as request but there is nothing to show this is the case. When it eventually got turned on it smelt like burning and so we had to turn it off as the smell was so strong. Not very good, expected so much form.
gb1 night trip
Very Good 8.0
we stays there few nights while we visiting wales. due to covid restrictions we were not able to use facilities as swimming pool or sauna. our puppy felt good down there. room service was also good, you can use whatsapp to contact the service or reception. room clean. only disadvantage was no mini fridge so if you like to keep your puppy food fresh you stack. you gonna need to get one daily basis
Michal, gb4 night trip with friends
Exceptional 10.0
Room was a bit warm no air conditioning or mobile fan otherwise ok
Patrick, gb2 night trip
Exceptional 10.0
second stay within a week so I must like it :-)
Second, stay within a week for a walking break and it is very efficient - check-in clean and all good
David, gb1 night trip
Very Good 8.0
he price of the rooms were brilliant,
gb2 night trip
Poor 2.0
Have asthma or problems with damp!? Don't go here
We booked into the hotel and as I suffer from asthma I could immediately notice a musty damp atmosphere when I walked through the front door, the front desk was covered with envelopes and people were coming up to the desk and asking for things when we were next to sign in . We were shown to our room but even after five minutes the overwhelming damp in the atmosphere was making it hard to breath for me so I went and had a word with reception and they showed us a few different rooms on the second floor as there were none left in the first we were told but after twenty minutes I just could not breath properly and went back to the desk and asked them if they have a damp problem and after a lot of persuasion it was agreed that they had damp problems but they were supposed to be sorted out . I told them I can't stay in your hotel I can't breath they argued with us and I had to go outside to be able to breath again ,my partner was told they wouldn't give a refund even though I had a severe reaction to their damp musty hotel ... long story..but the end is that they didn't want to refund even though it was a medical issue & not just because we didn't want stay there and we only ended up with a quarter of what we paid for the two nights .
Christine, gb2 night trip
Very Good 8.0
Comfortable room but did not eat at hotel as found prices rather too high.
gb3 night romance trip
Exceptional 10.0
Excellent value, nice clean rooms and friendly staff.
Alison, gb1 night trip
Exceptional 10.0
All members of staff were very polite & friendly. Lots of Covid-19 precautions in place, but not over the top.
Cathy, gb4 night romance trip
Exceptional 10.0
Friendly staff
Friendly staff, clean and spacious room. Felt safe with all rules in place to help fight COVID.
Chris, gb1 night business trip

Mercure Swansea Hotel