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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 9 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

  • 9 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 9 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Executive Room (Panoramic View)

Premium bedding, in-room safe, desk, blackout curtains

Executive Room (Panoramic View)

  • 9 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room, City View

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, City View

  • 9 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

At a glance

Hotel size

  • 215 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 25 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (4306 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Reviews

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

COLIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Hotel is lovely and clean. Staff were welcoming and very accommodating. Room service was well priced. Breakfast was a great price and a lovely buffet selection. Highly reccomend
Jenny, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Can't give the hotel a good rating. It is clean but we faced a few issues. Coming there after a long day, made the welcome very unpleasant. Although hotels.com it mentions that parking is available, the hotel parking was full (only 30 spots as we were told and with pay). We had to go around in traffic two times so we could park across the street in a John Lewis parking lot. At the reception they confirmed that we booked a two single beds room and handed us the key without mentioning anything else. When we got to the room we found out that we were given an accessibility room, although we didn't book it. When I went down to the reception to ask, the ladies insisted this is what I booked. I checked again and again and made sure there was no such thing. At least they could've warned us, asked if it was suitable and/or apologized. I was with my 75 year old father and the bathroom situation was very inconvenient. What makes less sense is that a wheelchair wouldn't have fit through the room in their 2 single beds arrangement. At least they should admit to their mistakes and not make the guest feel more frustrated, which they managed to do perfectly.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel, nicely situated near the restaurants, pubs and Principality Stadium. Our room was comfortable and slept like a baby on the king bed!
Byron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, close to city center
Great stay. £25 for parking a bit pricy but very convenient in city centre.
Ffion, 1-night trip
Verified Hotels.com guest review

8/10 Very good

JASON, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sallyann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 3-night trip
Verified Hotels.com guest review