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Mercure Cardiff Holland House Hotel & Spa

4.0 star property
4-star hotel with spa, near Principality Stadium

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Mercure Cardiff Holland House Hotel & Spa

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Bar (on property)
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Front of property – evening/night
1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)

Overview of Mercure Cardiff Holland House Hotel & Spa

8.2

Very good

Property highlights

  • Pet-friendly
  • Spa
  • Pool
  • Parking available
  • Free WiFi
  • Gym
Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • Conference centre
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom

Room options

View all photos for Privilege, Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple Room, 3 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 3 Single Beds

  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds, View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, View

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Twin Room, 1 Double or 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Twin Room, 1 Double or 2 Single Beds

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About this area

What's nearby

  • In Cardiff City Centre
  • Principality Stadium - 14 min walk
  • Cardiff Bay - 27 min walk
  • Cardiff International Arena - 1 min drive
  • Cardiff University - 8 min drive
  • Cardiff Castle - 6 min drive
  • Barry Island Beach - 32 min drive

Getting around

  • Cardiff International Airport (CWL) - 33 min drive
  • Bristol International Airport (BRS) - 76 min drive
  • Cardiff Queen Street Station - 5 min walk
  • Cathays Station - 14 min walk
  • Cardiff Central Station - 18 min walk

Restaurants

  • Caffè Nero - 4 min walk
  • 200 Degrees Coffee Shop - 5 min walk
  • Heavenly Desserts - 5 min walk
  • Flute & Tankard - 5 min walk
  • The Central Bar - 5 min walk
Map

About this property

Mercure Cardiff Holland House Hotel & Spa

Mercure Cardiff Holland House Hotel & Spa puts you 0.7 mi (1.2 km) from Principality Stadium and 1.4 mi (2.2 km) from Cardiff Bay. You can visit the spa to indulge in massages, body wraps or aromatherapy, and Urban Bar & Kitchen serves breakfast and dinner. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the overall property condition and walkability.

Languages

English, French, Hungarian, Polish, Spanish

At a glance

Hotel size

  • 172 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (GBP 20.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Urban Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Parking

  • Self-parking costs GBP 20.00 per day

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Mercure Cardiff Holland House Hotel
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Does Mercure Cardiff Holland House Hotel & Spa offer free cancellation for a full refund?
Yes, Mercure Cardiff Holland House Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Mercure Cardiff Holland House Hotel & Spa?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Cardiff Holland House Hotel & Spa?
Yes. Self-parking costs GBP 20.00 per day.
What are the check-in and check-out times at Mercure Cardiff Holland House Hotel & Spa?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Mercure Cardiff Holland House Hotel & Spa?
No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.
What is there to do at Mercure Cardiff Holland House Hotel & Spa and nearby?
Have fun with activities such as hiking, mountain climbing and sailing, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Cardiff Holland House Hotel & Spa also has a sauna and a steam room.
Are there restaurants at or near Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an on-site restaurant, Urban Bar & Kitchen.
Does Mercure Cardiff Holland House Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mercure Cardiff Holland House Hotel & Spa like?
Mercure Cardiff Holland House Hotel & Spa is in Cardiff City Centre, a short 5-minute walk from Cardiff Queen Street Station and 14 minutes' walk from Principality Stadium. Our travellers say that the local area is very walkable.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Room was comfortable and clean, facilities were good.
Nikki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is clean and comfortable. The rooms are spacious. Most places are nearby and walking distance, so location is convenient. I would definitely come again.
Somaya, 4-night trip
Verified Hotels.com guest review

6/10 Good

Stayed in a family room that belongs in the ‘80s. Drab, ugly, dark decor (lots of brown) but the worst aspect was the horribly lumpy, soft ancient beds and pillows. Have not slept on a worse bed since hosteling 40 years ago. Room overall was functional but crying out for modernisation.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Decent hotel, little pricey
Another example of not getting the room/bed that was booked first time. It was fixed, thank you, but it shouldn’t be hard. Once the right room was allocated, it was very comfortable, great view over Cardiff and out to sea.
Alan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Warren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great stay
Great stay. Hotel is really quiet, beds very comfortable. Some bits of the hotel are a bit jaded (car park especially).
Caroline, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The stay was ok
The room was set up nicely the carpet was slightly dirty the windows were really dirty spoiling the view as I was on the 15th Floor and corner room so has windows all around very dirty. The noise was not good either as the windows let a lot of Road noise in the finishing touches around windows my child could have done a better job which didn’t look nice. Every time switched a light on the kettle went on which was off putting there was black stain on the bed sheet. I know I am being picky but when you are paying top money and in one of there better rooms you don’t expect issues. The bed was comfy I have stayed in worse places not dirtier window though
Gareth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place, amazing breakfast. The privileged room had some nice touches.
Musarat, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

We were two hours away it we booked this hotel. I called to make sure that the reservation was confirmed even though i received an email. They reassured me that the room is waiting for us. Upon our arrival they told us that there is no room for us and it was an error from the system and that the person that confirmed the room is a trainee and he didn't know better. Mind you it was after midnight. We waited for two hours so they can find a solution. They didn't offer some water or coffee. Two hours forward they informed me that they couldn't find us another room or another hotel so we ended up sleeping in the car in the basement! Next day they told us that they will give us back the money (like that was even questionable ) and that was it. The manager said she didn't know how to handle this as it was the first time that it happened. I repeat , the on shift manager didn't know how to handle this. I asked her to call the general manager, he picked up, they talked for 2 minutes and when i asked her to hand me the phone or give me his phone number so i can talk him personally, the general manager refused and he said to call him after two days. This was a terrible experience and it is just embarrassing for the hotel (or group) that managers do not know how to handle situations.
Giorgos, 1-night trip with friends
Verified Hotels.com guest review